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Entry Level It Technician Jobs in Puerto Rico (NOW HIRING)

Chubb

System Support Technician

San Juan, PR · On-site

Role Purpose The Systems Support Technician will be responsible for providing technical assistance ... Two (2) to three (3) years of experience in information technology. * Experience diagnosing and ...

RoviSys

Entry Level Engineer/Developer

San Juan, PR · On-site

$57 - $63/hr

... technicians to provide automation and information solutions. Systems * Success Factors ... Technologies Used: * DCS, PLCs, Rockwell, Siemens, Emerson, Schneider, Inductive, Aveva * Duties:

Walgreens

PR · On-site

$14.75 - $17.75/hr

... technicians enjoy all the tools and support - including the latest technology - to grow their ... Responsible for using pharmacy systems to obtain patient and drug information and process ...

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Entry Level It Technician information

What is an entry level IT technician?

An Entry Level IT Technician is responsible for providing basic technical support, troubleshooting hardware and software issues, and assisting with system maintenance. They often work under senior IT staff to set up workstations, install updates, and ensure the smooth operation of an organization's technology. This role requires strong problem-solving skills, knowledge of computer systems, and good customer service abilities. It's an excellent starting position for those looking to progress in the IT field.

What does an entry level IT technician do?

A typical day for an Entry Level IT Technician often includes responding to help desk tickets, troubleshooting hardware or software issues, and assisting coworkers with technical problems either in-person or remotely. You may be responsible for setting up new workstations, installing software, and performing routine maintenance on IT systems. Collaboration with experienced team members is common, providing a great opportunity to learn on the job and gain exposure to various aspects of IT support. The role is dynamic, and each day can bring new technical challenges and chances to grow your skills.

What are the key skills and qualifications needed to thrive as an entry level IT technician?

To thrive as an Entry Level IT Technician, you need a solid understanding of basic computer hardware, software troubleshooting, and networking fundamentals, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with operating systems (Windows, macOS), ticketing systems, and remote desktop tools is valuable. Strong communication, problem-solving abilities, and a customer-oriented attitude help you effectively address user issues and work well within a team. These skills and qualities are essential for delivering reliable technical support and ensuring smooth IT operations in a business environment.

Do entry-level IT technician jobs still exist?

Yes, entry-level IT technician jobs continue to be available as organizations need support for hardware, software, and network issues. These roles often require basic knowledge of operating systems, troubleshooting skills, and certifications like CompTIA A+.

How to get an entry level IT technician job with no experience?

To secure an entry-level IT technician position with no experience, focus on gaining foundational skills through online courses or certifications like CompTIA A+. Building hands-on experience with hardware, software, and troubleshooting, even through personal projects or volunteering, can improve your chances. Highlighting your willingness to learn and basic technical knowledge in your resume is also important.

What is the easiest entry-level IT technician job?

An entry-level IT technician role typically involves basic troubleshooting, hardware setup, and software installation, often requiring minimal prior experience. These positions may involve working in help desk support or assisting with network issues and usually require foundational knowledge of operating systems and common tools like ticketing systems.

What are the most commonly searched types of It Technician jobs in Puerto Rico?

The most popular types of It Technician jobs in Puerto Rico are:

What are popular job titles related to Entry Level It Technician jobs in Puerto Rico?

For Entry Level It Technician jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Entry Level It Technician jobs in Puerto Rico look for?

The top searched job categories for Entry Level It Technician jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Entry Level It Technician jobs?

Cities in Puerto Rico with the most Entry Level It Technician job openings:

Entry Level It Technician jobs near you
Infographic showing various Entry Level It Technician job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 12% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution.

System Support Technician

Chubb

San Juan, PR • On-site

Full-time

Posted 12 days ago

Chubb rating

8.2

Company rating: 8.2 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

147th of 315 rated insurance

Job description


Role Purpose
The Systems Support Technician will be responsible for providing technical assistance to users across the organization, ensuring the timely handling, tracking, and resolution of incidents related to the technology used within the company. In addition, this role will support training, documentation, and local and regional technology initiatives.
Key Responsibilities
  • Act as a liaison between business areas and regional technical teams to support requests and specialized technical needs.
  • Manage service requests and incidents assigned through the ticketing tool, ensuring timely follow-up and resolution within established service levels.
  • Provide support for incidents related to base software, including Windows operating systems, Microsoft Office, OneDrive, Microsoft Teams, antivirus, and security agents.
  • Address hardware issues and requests for equipment or accessories.
  • Provide support for LAN, Wi-Fi, and VPN connectivity, as well as access and permissions to network resources.
  • Support printing systems and mobile and fixed telephony.
  • Keep the computer inventory and installed software up to date in accordance with company standards and release cycles.
  • Monitor critical office infrastructure and escalate incidents promptly to regional technical teams.
  • Support technical testing related to changes, infrastructure implementations, and technology projects.
  • Assist business users in properly channeling their technical requests.
  • Track operational metrics related to the day-to-day activities of the area.
  • Participate in local and regional project meetings, representing the country operation.
  • Document technical procedures, instructions, and guidelines for the area.

Qualifications
Requirements
  • Strong knowledge of Windows, Microsoft Office, OneDrive, and Microsoft Teams support.
  • Two (2) to three (3) years of experience in information technology.
  • Experience diagnosing and resolving hardware, software, and connectivity issues.
  • Basic knowledge of LAN, Wi-Fi, and VPN networks, as well as Active Directory and shared resource permissions.
  • Proficiency in ticketing and service management tools.
  • Ability to document processes and prepare technical instructions.
  • Strong communication skills, customer orientation, and teamwork.
  • Analytical skills, organization, and ability to manage multiple requests.
  • Ability to work independently and without supervision.
  • Ability to work in a collaborative team environment.
  • Advanced knowledge of the structure and content of both English and Spanish.
  • Two to three years of experience in information technology.
  • Bachelor's degree in Computer Science, Information Technology, or a related field.

Experience
  • Experience supporting office infrastructure.
  • Knowledge of information security and endpoint protection tools.
  • Experience in corporate environments with regional support.
  • Experience managing service indicators and operational metrics.

About Us
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

What Chubb employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Chubb

Sourced by ZipRecruiter

Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. We are a unique global organization with a culture of individuals passionately committed to our respective crafts. With underwriting at our core, each of us contributes to providing the best insurance coverage and service to our clients. Our highly collaborative, inclusive nature helps us drive better business outcomes through diversity of background, experiences, insights and values.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Warren, NJ, US

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