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Entry Level It Support Jobs in Springfield, VA (NOW HIRING)

DCA Technology Partners

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IT Support Technician - Tier 1

Alexandria, VA · On-site

$45K - $60K/yr

IT Support Technician - Tier 1 Department: IT Reports to: Director of Managed IT Services Location: Lanham, MD (onsite role; remote/telework not available) Position Overview We are seeking a ...

Dark Wolf Solutions

IT Support - Tier 1

Herndon, VA · Hybrid

$65K - $95K/yr

Dark Wolf Solutions is seeking a Tier 1 IT Support Specialist to support a growing, multi-tenant cloud platform for our Space Force customer. As the platform scales, we are adding team members to ...

Grossberg Company LLP

IT Support Technician I

Bethesda, MD · On-site

$23 - $31.50/hr

They are seeking an IT Support Technician I to provide helpdesk support, troubleshoot hardware and software issues, and assist with the setup and deployment of workstations and equipment.

CBTS

Broadcast & IT Support (Only W2)

Washington, DC · On-site

Operations Engineer / Broadcast & IT Support Location: Washington, DC - Onsite What We Do/Project The Associate Broadcast & IT Support is tasked with timely and professional support in a fast-paced ...

ManTech

Dedicated IT Support Technician

Chantilly, VA · On-site

$75K - $125K/yr

MANTECH seeks a motivated, career- and customer-oriented Dedicated IT Support Technician to join our dedicated support team in Chantilly, VA . In this role, you will provide lifecycle support for ...

Verato

Associate IT Support Technician

Mclean, VA · On-site

$21.75 - $29.75/hr

The IT Support Technician will be part of our technology team. The ideal candidate will be fast to learn and will provide top level support to all our users. We are a rapidly growing company, so we ...

Verato Inc.

Associate IT Support Technician

Mclean, VA

$65K - $75K/yr

The IT Support Technician will be part of our technology team. The ideal candidate will be fast to learn and will provide top level support to all our users. We are a rapidly growing company, so we ...

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All JobsIt Support JobsEntry Level It Support JobsEntry Level It Support Jobs in Springfield, VA

Entry Level It Support information

See Springfield, VA salary details

$12

$19

$27

How much do entry level it support jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for entry level it support in Springfield, VA is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.35 per hour, depending on experience, location, and employer.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What types of technical issues do Entry Level IT Support professionals typically handle on a daily basis?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What jobs pay 4000 a week without a degree?

Entry-level IT support roles typically do not pay $4,000 a week without significant experience or specialized certifications. High-paying jobs in technology or other fields that reach this level usually require advanced skills, certifications, or experience beyond entry-level positions. Most roles offering such high weekly pay are in specialized or senior positions, often requiring a degree or extensive training.

What does entry-level IT support do?

Entry-level IT support roles involve assisting users with technical issues, troubleshooting hardware and software problems, and maintaining computer systems. These positions often require basic knowledge of operating systems, networking, and common tools like ticketing systems, and may involve working under supervision to develop technical skills.

What is the easiest entry-level IT job?

An entry-level IT support role is often considered one of the easiest starting positions in IT, as it typically involves basic troubleshooting, hardware and software setup, and customer service. These roles usually require foundational knowledge of operating systems, networking, and common tools like ticketing systems, and may be accessible with certifications such as CompTIA A+.

What are the key skills and qualifications needed to thrive as an Entry Level IT Support Specialist, and why are they important?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

Can you get an IT support job with no experience?

Entry-level IT support jobs often do not require prior professional experience and typically focus on basic technical skills, customer service, and problem-solving abilities. Candidates can improve their chances by obtaining certifications like CompTIA A+ and gaining hands-on experience through internships or personal projects.

What are entry level IT support jobs?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.
What are the most commonly searched types of It Support jobs in Springfield, VA? The most popular types of It Support jobs in Springfield, VA are:
What are popular job titles related to Entry Level It Support jobs in Springfield, VA? For Entry Level It Support jobs in Springfield, VA, the most frequently searched job titles are:
What job categories do people searching Entry Level It Support jobs in Springfield, VA look for? The top searched job categories for Entry Level It Support jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Entry Level It Support jobs? Cities near Springfield, VA with the most Entry Level It Support job openings:
Entry Level It Support jobs near you
Infographic showing various Entry Level It Support job openings in Springfield, VA as of July 2026, with employment types broken down into 79% Full Time, 9% Part Time, 9% Temporary, and 3% Contract. Highlights an 100% In-person job distribution, with an average salary of $40,393 per year, or $19.4 per hour.
Tech Support Specialists for USPTO IT Support

Tech Support Specialists for USPTO IT Support

Management Applications, Inc.

Alexandria, VA

Other

Posted 18 hours ago

Job description

Tech Support Specialists for USPTO IT Support Management Applications, Inc., a leading provider of Network Management, Design and Implementation is seeking Tech Support Specialists for a long-term contract with the US Patent and Trademark Office (USPTO). The mission of the United States Patent and Trademark Office (USPTO) is to promote industrial and technical progress and to strengthen the national economy through the administration of laws and regulations related to United States patents and trademarks. USPTO conducts its mission by examining patent and trademark applications, issuing patents and registering trademarks, disseminating patent and trademark information to the public, and encouraging a domestic and international climate in which intellectual property can flourish

The agency is comprised of two major components - the patent organization and the trademark organization. The organizations are supported by business units comprised of engineers, scientists, attorneys, analysts and computer specialists and have a combined workforce that exceeds twelve thousand (12,000) Federal employees and approximately two hundred fifty (250) regional employees. Personnel must possess excellent communication skills (e.g., excellent written and verbal communication skills acquired via customer service work)

Excellent verbal communication skills include the ability to establish a professional rapport with customers; be a good listener and obtain required information; see things from another person's perspective; express knowledge in a clear, simple manner; explain technical matters to non-technical people; and be able to uphold the interests of the USPTO and convince others by making valid and relevant points in a professional manner. Excellent written communication skills includes ensuring text is accurate and is expressed in clear, straightforward manner. Personnel must possess administrative and project management skills.

The USPTO uses Microsoft Project Professional for all project management needs and Microsoft SharePoint for documentation version control and repository needs. Staff should be skilled with these tools to electronically update project plans and upload documents to our EMS. Technical Support Specialist Experience providing technical support for microcomputer hardware, networks, and office automation software in-person or via the telephone, as appropriate.

Senior Technical Support Specialist Experience providing advanced technical and configuration support for microcomputer hardware, networks, and office automation for a large user community in-person or via the telephone, as appropriate. Experience providing analysis and recommendations for information technology requirements. Principal Technical Support Specialist Experience providing advanced technical and configuration support for microcomputer hardware, networks, and office automation for large user community in-person or via the telephone, as appropriate.

Experience providing analysis and recommendations for information technology requirements. Performs in a supervisory capacity as needed. Assists in mentoring and training less experienced staff.

Staff Technical Support Specialist Experience providing expert technical and configuration support for microcomputer hardware, networks, and office automation for large user community in-person or via the telephone, as appropriate. Experience providing analysis and recommendations for information technology requirements. Assists in planning and organization both technically and administratively.

Performs in a management capacity as needed. Areas of IT Support for the USPTO: 1. Desktop Deployments and Moves 2.

Desktop Field Support 3. Warehouse Operations Support 4. Audio Visual Support 5.

Technical Writing / Document Development 6. Test & Evaluation Hardware Support 7. Security Operations & Enterprise Monitoring 8.

Release Control Branch Support 9. Network Operations & Maintenance 10. Network Cabling 11.

Collaboration Services and Support 12. Authorization & Assessment (A&A) 13. Remote Site End User Support 14.

Electronic Business Center Support 15. Future Requirements Job Application Instructions: To be considered for these positions please submit a clear and concise resume (2 pages max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements.

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