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Entry Level It Support Jobs in Spring, TX (NOW HIRING)

Cowabunga Vegas

Level 1 IT Support Technician

Katy, TX · On-site

$19.75 - $27/hr

Serve as a front-line resource for IT support requests submitted via the ticketing system * Triage, prioritize, and resolve Level 1 support tickets in a timely manner; escalate complex issues as ...

Corporate Office

Level 1 IT Support Technician

Katy, TX · On-site

$19.75 - $27/hr

Serve as a front-line resource for IT support requests submitted via the ticketing system * Triage, prioritize, and resolve Level 1 support tickets in a timely manner; escalate complex issues as ...

IAG Business Technology

Be Seen First

Level 2 IT Support Technician - MSP

Houston, TX · On-site

$55K - $65K/yr

IAG Business Technology is seeking an experienced Level 2 IT Support Technician to join our managed services team. This is not a script-based help desk position. You will take ownership of technical ...

New

IAG Business Technology

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Level 2 IT Support Technician - MSP

Houston, TX · On-site

$55K - $65K/yr

IAG Business Technology is seeking an experienced Level 2 IT Support Technician to join our managed services team. This is not a script-based help desk position. You will take ownership of technical ...

New

IAG Business Technology

Be Seen First

Level 2 IT Support Technician - MSP

Houston, TX · On-site

$55K - $65K/yr

IAG Business Technology is seeking an experienced Level 2 IT Support Technician to join our managed services team. This is not a script-based help desk position. You will take ownership of technical ...

New

Matrix Medical Management

IT Technical Support

Spring, TX

$19.75 - $27/hr

Spring, TX We are seeking a dedicated and knowledgeable IT Technical Support professional to join our team in Spring, TX. The ideal candidate will provide technical assistance and support related to ...

nextSource

Trading Floor IT Support Analyst

Houston, TX · On-site

$50 - $54/hr

Trading Floor IT Support Analyst Houston, TX | Hybrid, 2 to 3 days onsite per week | Contract $50 to $54 per hour We're hiring a Trading Floor IT Support Analyst for a long-term contract opportunity ...

Crane Company

IT Administrator

Montgomery, TX

This role supports local and remote users, helps maintain IT systems and infrastructure, and follows established IT policies and procedures to ensure reliable, secure operation of business systems.

Crane Company

IT Administrator

Montgomery, TX · On-site

This role supports local and remote users, helps maintain IT systems and infrastructure, and follows established IT policies and procedures to ensure reliable, secure operation of business systems.

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All JobsIt Support JobsEntry Level It Support JobsEntry Level It Support Jobs in Spring, TX

Entry Level It Support information

See Spring, TX salary details

$10

$16

$23

How much do entry level it support jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for entry level it support in Spring, TX is $16.54, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.17 per hour, depending on experience, location, and employer.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What types of technical issues do Entry Level IT Support professionals typically handle on a daily basis?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What jobs pay 4000 a week without a degree?

Entry-level IT support roles typically do not pay $4,000 a week without significant experience or specialized certifications. High-paying jobs in technology or other fields that reach this level usually require advanced skills, certifications, or experience beyond entry-level positions. Most roles offering such high weekly pay are in specialized or senior positions, often requiring a degree or extensive training.

What does entry-level IT support do?

Entry-level IT support roles involve assisting users with technical issues, troubleshooting hardware and software problems, and maintaining computer systems. These positions often require basic knowledge of operating systems, networking, and common tools like ticketing systems, and may involve working under supervision to develop technical skills.

What is the easiest entry-level IT job?

An entry-level IT support role is often considered one of the easiest starting positions in IT, as it typically involves basic troubleshooting, hardware and software setup, and customer service. These roles usually require foundational knowledge of operating systems, networking, and common tools like ticketing systems, and may be accessible with certifications such as CompTIA A+.

What are the key skills and qualifications needed to thrive as an Entry Level IT Support Specialist, and why are they important?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

Can you get an IT support job with no experience?

Entry-level IT support jobs often do not require prior professional experience and typically focus on basic technical skills, customer service, and problem-solving abilities. Candidates can improve their chances by obtaining certifications like CompTIA A+ and gaining hands-on experience through internships or personal projects.

What are entry level IT support jobs?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.
What are the most commonly searched types of It Support jobs in Spring, TX? The most popular types of It Support jobs in Spring, TX are:
What are popular job titles related to Entry Level It Support jobs in Spring, TX? For Entry Level It Support jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Entry Level It Support jobs in Spring, TX look for? The top searched job categories for Entry Level It Support jobs in Spring, TX are:
What cities near Spring, TX are hiring for Entry Level It Support jobs? Cities near Spring, TX with the most Entry Level It Support job openings:
Entry Level It Support jobs near you
Infographic showing various Entry Level It Support job openings in Spring, TX as of July 2026, with employment types broken down into 1% Locum Tenens, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,413 per year, or $16.5 per hour.
Level 1 IT Support Technician

Level 1 IT Support Technician

Cowabunga Vegas

Katy, TX • On-site

$19.75 - $27/hr

Full-time

Medical

Posted 12 days ago

Job description

Job Type
Full-time
Description
Pyek Group is a multi-brand hospitality organization operating a portfolio of waterpark properties across the United States. As the organization enters a period of significant growth, the complexity and scope of IT operations has expanded substantially. Pyek Group has recently implemented two new Point-of-Sale systems across its properties and, with continued organizational expansion on the horizon, will be onboarding an additional POS platform in the near future. Managing three separate POS ecosystems simultaneously - each with its own configuration, support requirements, and operational nuances - represents a meaningful increase in technical workload that necessitates dedicated support headcount.
This is a fast-paced, dynamic role that will be instrumental in supporting our POS platforms and ongoing operational needs across an expanding portfolio. The ideal candidate is adaptable, detail-oriented, and comfortable working in an environment where priorities shift quickly. They will work closely with the Director of IT and Business Application Manager to keep systems running smoothly through a critical period of organizational change.
Key Responsibilities
POS Systems & Promotions
  • Serve as the primary day-to-day support resource for Point-of-Sale (POS) system operations across all park properties
  • Manage configuration, troubleshooting, and maintenance of POS terminals and related hardware
  • Assist in managing promotional items, pricing updates, and ticketing configurations within POS platforms
  • Monitor POS system health and proactively identify issues before they impact park operations
  • Coordinate closely with the Business Application Manager to ensure POS systems remain accurate, up to date, and operational

Help Desk & Ticket Management
  • Serve as a front-line resource for IT support requests submitted via the ticketing system
  • Triage, prioritize, and resolve Level 1 support tickets in a timely manner; escalate complex issues as appropriate
  • Document all support interactions, resolutions, and recurring issues thoroughly
  • Participate in on-call rotation, including a minimum of two weekends per month, to ensure after-hours support coverage across properties

Multi-Site IT Support
  • Travel between park locations as needed to provide on-site technical support
  • Support network infrastructure including connectivity troubleshooting and escalation
  • Assist in maintaining hardware inventory, peripheral devices, and endpoint configurations

User & Identity Management
  • Assist with user account provisioning, deprovisioning, and access changes within Microsoft 365 and internal systems
  • Support onboarding and offboarding processes, including device setup and access configuration
  • Help maintain proper access controls and security policies in line with company standards

Requirements
Required Qualifications
  • 1-3 years of experience in an IT support or helpdesk role
  • Strong troubleshooting and analytical skills with a methodical approach to problem-solving
  • Proficient in Microsoft 365 applications including Outlook, Teams, Word, Excel, and SharePoint
  • Advanced proficiency in Microsoft Excel (formulas, formatting, data management)
  • Excellent organizational skills with the ability to manage multiple priorities simultaneously
  • Strong interpersonal and written communication skills
  • Valid driver's license and reliable transportation for travel between park properties
  • Ability to work a flexible schedule including evenings and weekends as part of the on-call rotation
Preferred Qualifications
  • Hands-on experience with Point-of-Sale systems in a hospitality, entertainment, or high-volume retail environment
  • Familiarity with POS configuration, menu/product builds, payment processing, and end-of-day reconciliation workflows
  • Experience supporting or transitioning between multiple POS platforms simultaneously
  • Exposure to cashless payment systems, RFID card management, or wristband-based POS environments
  • Experience with Microsoft 365 administration including user management, Exchange Online, and Teams
  • Networking knowledge including experience with managed switches, access points, or platforms such as UniFi
  • CompTIA A+, Network+, or equivalent industry certification
  • Experience supporting multi-site or multi-brand organizations
Work Environment & Schedule
  • Full-time position, minimum 40 hours per week
  • Hybrid work arrangement with required travel to Pyek Group waterpark properties
  • Fast-paced, team-oriented environment that evolves with the operational needs of the parks
  • Participation in a shared on-call rotation is required
  • Seasonal peaks may require additional availability during summer months and park operating season

Team Structure
The Level 1 IT Support Technician will report directly to the Director of IT. Day-to-day task delegation may also come from our Business Application Manager, who oversees business application workflows and cross-property operational systems. This role is a key member of a small, collaborative IT team supporting all Pyek Group properties.

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