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Entry Level It Support Jobs in Derby, KS (NOW HIRING)

Responsibilities: IT field technician - driving to client sites and providing general IT support to customers (retailers, banks, etc.), for break-fix and IMAC calls, and supporting clients, the level ...

Will be responsible for providing fast and useful assistance on computer systems by answering user questions on basic technical issues and offering advice on how to solve them. IT Support Technician ...

You'll work closely with clients and our internal tech team to ensure support tickets are assigned ... of our IT services operation and love helping a great team stay on top of their game wed love to ...

IT Help Desk Tech

Wichita, KS · On-site

$30K - $40K/yr

Training & development Join Our Growing IT Team at Cybertron! Are you passionate about technology ... We manage and support our clients' technology infrastructure while delivering top-tier customer ...

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Entry Level It Support information

See Derby, KS salary details

$10

$16

$23

How much do entry level it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level it support in Derby, KS is $16.97, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.65 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level IT Support Specialist, and why are they important?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What types of technical issues do Entry Level IT Support professionals typically handle on a daily basis?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are entry level IT support jobs?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What are the most commonly searched types of It Support jobs in Derby, KS? The most popular types of It Support jobs in Derby, KS are:
What job categories do people searching Entry Level It Support jobs in Derby, KS look for? The top searched job categories for Entry Level It Support jobs in Derby, KS are:
What cities near Derby, KS are hiring for Entry Level It Support jobs? Cities near Derby, KS with the most Entry Level It Support job openings:
IT Field Service

IT Field Service

AA2IT

Winfield, KS • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

IT Field Technician

This position will require overnight travel from Sunday - Thursday. Onsite at client location during normal business hours with travel overnight. OT may be required.

Responsibilities: IT field technician - driving to client sites and providing general IT support to customers (retailers, banks, etc.), for break-fix and IMAC calls, and supporting clients, the level of support will vary by customer, but expect printer, laptop, server, network, and other IT devices. - TOP 2? HW repair hands-on (printers, PCs, POS, etc.) break-fix, use of power tools (e.g. drills) and familiar with the ticketing system. Fast-paced environment, need problem-solving skills and be able to maintain composure under pressure.

Key skill is Printer Breakfix.

However, work may occasionally follow the project schedule, which could include overtime or after-hours as needed. -OC (on call)? Yes, after completing all required Certs and training -Years of experience - preferred 2-5 but we will train -Certifications or education? A+ certification is good to have but not necessary, Lexmark certifications and experience are preferred but not necessary. Experience with Lexmark printer break-fix and equipment installs a plus, Client Dell Lenovo also desired but not necessary

What radius range should candidates be located from the job location? 50 miles a day to 60 miles a days

Location of work: Coffeyville, KS 67337