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Entry Level It Support Jobs in Derby, KS (NOW HIRING)

Verus Aerospace

IT Support Specialist

Wichita, KS · On-site

Position Summary The Technical Support Representative provides frontline IT support in a Windows and Office 365 GCC High hybrid environment, ensuring reliable, secure, and compliant operations for ...

ISG Technology

IT Support Specialist II

Wichita, KS · On-site

The IT Support Specialist II is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs ...

ISG Technology

IT Support Specialist II

Wichita, KS · On-site

The IT Support Specialist II is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs ...

ISG Technology

IT Support Specialist II

Wichita, KS · On-site

The IT Support Specialist II is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs ...

ISG Technology

IT Support Specialist I

Wichita, KS · On-site

The IT Support Specialist I is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs ...

ISG Technology

IT Support Specialist II

Wichita, KS · On-site

The IT Support Specialist II is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs ...

ISG Technology

IT Support Specialist I

Wichita, KS · On-site

The IT Support Specialist I is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs ...

ISG Technology

IT Support Specialist I

Wichita, KS · On-site

The IT Support Specialist I is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs ...

ISG Technology

IT Support Specialist I

Wichita, KS · On-site

The IT Support Specialist I is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs ...

ISG Technology

IT Support Specialist III

Wichita, KS · On-site

We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most ... If you're the type that takes pride in providing world-class support, you may have what it takes!

ISG Technology

IT Support Specialist III

Wichita, KS · On-site

We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most ... If you're the type that takes pride in providing world-class support, you may have what it takes!

ISG Technology

IT Support Specialist III

Wichita, KS · On-site

We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most ... If you're the type that takes pride in providing world-class support, you may have what it takes!

ISG Technology

IT Support Specialist III

Wichita, KS · On-site

We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most ... If you're the type that takes pride in providing world-class support, you may have what it takes!

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Entry Level It Support information

See Derby, KS salary details

$10

$16

$23

How much do entry level it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level it support in Derby, KS is $16.97, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.65 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level IT Support Specialist, and why are they important?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What types of technical issues do Entry Level IT Support professionals typically handle on a daily basis?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are entry level IT support jobs?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What are the most commonly searched types of It Support jobs in Derby, KS? The most popular types of It Support jobs in Derby, KS are:
What job categories do people searching Entry Level It Support jobs in Derby, KS look for? The top searched job categories for Entry Level It Support jobs in Derby, KS are:
What cities near Derby, KS are hiring for Entry Level It Support jobs? Cities near Derby, KS with the most Entry Level It Support job openings:
Entry Level It Support jobs near you

IT Support Specialist

Verus Aerospace

Wichita, KS • On-site

Full-time

Posted 25 days ago

Job description

Position Summary

The Technical Support Representative provides frontline IT support in a Windows and Office 365 GCC High hybrid environment, ensuring reliable, secure, and compliant operations for all end users. This role supports daily IT functions across the organization, including workstation management, user assistance, and technical troubleshooting. Working in a manufacturing environment that handles Controlled Unclassified Information (CUI), the position is also responsible for helping maintain cybersecurity and regulatory compliance aligned with CMMC and ITAR requirements. The ideal candidate is customer‑focused, detail‑oriented, and committed to supporting both productivity and security across the company.

Essential Duties and Responsibilities

  1. Provide technical support for Windows workstations, peripherals, mobile devices, and related equipment.
  2. Configure, troubleshoot, and support user access, applications, and services in a GCC High / Office 365 hybrid environment.
  3. Respond to help desk requests, prioritize issues, and ensure timely and professional resolution.
  4. Support account management, endpoint configuration, system updates, and basic network troubleshooting.
  5. Assist with onboarding and offboarding by preparing and deploying user equipment.

Position Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

  1. Associate degree in Information Technology, Computer Science, or a related field preferred.
  2. Equivalent work experience may be accepted in place of formal education.
  3. Relevant certifications (CompTIA A+, Network+, Security+, Microsoft 365, etc.) are a plus.

Experience

  1. 1–3 years of experience in IT support, help desk, or desktop support roles.
  2. Hands‑on experience with Windows desktop environments and Microsoft 365 administration.
  3. Experience supporting or working in a regulated environment (manufacturing, defense, aerospace) is preferred.
  4. Exposure to GCC High, secure cloud environments, or ITAR/CMMC‑related controls is advantageous.

Knowledge

  1. Understanding of Windows operating systems, user management, and common troubleshooting methods.
  2. Familiarity with Microsoft 365 services, endpoint management, and multi‑factor authentication.
  3. Basic knowledge of networking fundamentals (DNS, DHCP, VPN, Wi‑Fi, firewalls).
  4. Understanding of cybersecurity best practices, especially for CMMC, NIST 800‑171, and ITAR compliance.