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Entry Level It Support Jobs in Derby, KS (NOW HIRING)

CybertronIT

IT Help Desk Tech

Wichita, KS

$30K - $40K/yr

Training & development Join Our Growing IT Team at Cybertron! Are you passionate about technology ... We manage and support our clients technology infrastructure while delivering top-tier customer ...

CybertronIT

IT Services Coordinator

Wichita, KS · On-site

$32K - $40K/yr

This is a key position that helps keep our IT services running like a well-oiled machine ... You'll work closely with clients and our internal tech team to ensure support tickets are assigned ...

Varsity Tutors

CompTIA A+ Tutor

Wichita, KS · Remote

$40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

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Entry Level It Support information

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How much do entry level it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level it support in Derby, KS is $16.97, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.65 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level IT Support Specialist, and why are they important?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What types of technical issues do Entry Level IT Support professionals typically handle on a daily basis?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are entry level IT support jobs?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What are the most commonly searched types of It Support jobs in Derby, KS? The most popular types of It Support jobs in Derby, KS are:
What job categories do people searching Entry Level It Support jobs in Derby, KS look for? The top searched job categories for Entry Level It Support jobs in Derby, KS are:
What cities near Derby, KS are hiring for Entry Level It Support jobs? Cities near Derby, KS with the most Entry Level It Support job openings:
Entry Level It Support jobs near you
In-Home Sales & Tech Support (Part Time)

In-Home Sales & Tech Support (Part Time)

Asurion

Wichita, KS • On-site

$22.05/hr

Part-time

Posted 4 days ago

Asurion rating

7.0

Company rating: 7.0 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

123rd of 204 rated it services

Job description

In-Home Sales & Tech Support (Part Time)
This is a local, in-home field role requiring daily travel to customer residences - not Remote.
Pay Rate: $22.05 hourly + mileage reimbursement + phone stipend + sales commission
Part-Time Schedule: 5 evenings/week - Hours: 4:05pm to 9:00pm
About the Role: We're looking for In-Home Sales & Tech Support to work during our busiest hours. This is an entry-level role, ideal for someone starting their career, who enjoys talking to people and wants hands-on sales experience.
Here's what you can expect to do: As In-Home Sales & Tech Support, you'll be on the front lines helping customers through our Serve, Solve, Sell™ approach. You'll start with paid training to prepare you to work independently in the field.
You'll learn our products and gain hands-on sales experience while building skills in communication, negotiation, and problem-solving. Ongoing coaching and mentoring will support your growth and help you stay confident and tech-savvy.
In the field, you'll consistently put the Serve, Solve, Sell™ model into action by:
  • Serve:
    • Meet customers in-home, in-office, or wherever they are. Asurion will pre-schedule customer interactions, so you have the opportunity to effectively meet and surpass your sales targets.
    • Provide exceptional customer service throughout the entire interaction, always prioritizing the customer first.

  • Solve:
    • Utilize your expertise to address and resolve customers' tech issues, provide an understandable solution, regardless of their tech knowledge
    • Ensure customers leave with a resolution that works and a product that addresses their future tech needs.

  • Sell:
    • Leverage Asurion's growing range of products to offer tailored solutions to customers.
    • Listen actively to identify customer needs and position products uniquely to meet those needs.
    • You'll use strong negotiation and communications skills - you know how to make a smooth pivot, and are highly motivated to get it right and make the appropriate sale

Here's what you'll bring to the team:
  • Comfortable working in a sales environment with set targets
  • A valid driver's license and satisfactory driving record with at least 1 year driving experience
  • Ability to provide proof of valid car insurance (excluded: Manhattan)
  • A personal vehicle (excluding motorcycles). Customer service appointments are located in neighborhoods and cities surrounding your inventory warehouse. The maximum expected travel distance is 120 miles, one-way.
  • Work a varied 5-day week schedule designed to meet customers on their timeline -this will include evenings, weekends and holidays
  • A personal cellphone to keep in the know while on the job
  • Must be comfortable working around household pets
  • Efficient, adaptable, goal-oriented and persuasive communication skills
  • Open-minded with a passion for learning a wide range of skills that will carry through a variety of career paths
  • Naturally outgoing individual who thrives in human interaction
  • Note: Work hours may vary based on business needs and market demand. While a standard schedule is provided, flexibility may be required.

We take care of you (benefits/perks):
  • Base hourly rate is guaranteed for all hours worked and paid bi-weekly. Earned pay can now be accessed early!
  • Uncapped commissions based on your sales performance paid bi-weekly
  • Mileage reimbursement based on IRS guidelines paid weekly
  • 35 dollar phone stipend paid monthly
  • 3 weeks paid training where your success is our top priority

Get to know us:
Click to see our day in the life video. Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. Our products and services help 350M+ customers worldwide (more than Netflix and Hulu combined). Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer's needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values.
Health and safety measures:
At Asurion, employee health and safety are our top priority. Meeting customers at their homes creates a great customer experience. So, we work hard to ensure all employees feel safe doing their work.
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