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Entry Level It Support Jobs in Decatur, GA (NOW HIRING)

IT Support Technician

Atlanta, GA ยท On-site

$50K - $57K/yr

About the Role We are seeking an IT Desktop Support Technician to provide hands-on technical support for our employees and office technology environment. This role is ideal for someone with 1-3 years ...

A Brief Overview The IT Support Specialist I is responsible for delivering and improving technology support across all company division locations by exercising independent judgment in how support ...

Experience as an IT Administrator, Systems Administrator, Help Desk Administrator, or similar IT support role * Strong experience administering Microsoft 365, including Exchange Online, Teams ...

Title: IT Support Specialist Location: Tucker, GA Key Responsibilities * Prvides customer support in the maintenance of systems. * Provides ongoing operational and user assistance to address ...

The IT Support Specialist will work closely with internal teams, external service providers, and the agency's security office to manage end-user devices, provide IT assistance, and ensure a secure ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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Entry Level It Support information

See Decatur, GA salary details

$11

$18

$25

How much do entry level it support jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for entry level it support in Decatur, GA is $18.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $19.95 per hour, depending on experience, location, and employer.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What are the most commonly searched types of It Support jobs in Decatur, GA?

The most popular types of It Support jobs in Decatur, GA are:

What are popular job titles related to Entry Level It Support jobs in Decatur, GA?

For Entry Level It Support jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Entry Level It Support jobs in Decatur, GA look for?

The top searched job categories for Entry Level It Support jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Entry Level It Support jobs?

Cities near Decatur, GA with the most Entry Level It Support job openings:

Infographic showing various Entry Level It Support job openings in Decatur, GA as of August 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $37,756 per year, or $18.2 per hour.

IT Support Technician

Atlanta, GA โ€ข On-site

Radancy
Software Developmentย โ€ขย 1 - 5K employees

$50K - $57K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 6 days ago


Key responsibilities

  • Provide in-person and remote technical support for hardware, software, and network-related issues.

  • Support office technology including printers, copiers, conference room equipment, and phone systems.

  • Deploy, configure, image, and support Windows PCs and Apple Mac devices.


Job description

Overview
Radancy is the global leader in talent acquisition software, helping employers attract and hire the right talent through AI-powered recruiting technology, data-driven insights, and world-class candidate experiences. Our platform enables organizations to streamline hiring, strengthen employer branding, and drive measurable recruitment outcomes at scale.
About the Role
We are seeking an IT Desktop Support Technician to provide hands-on technical support for our employees and office technology environment. This role is ideal for someone with 1-3 years of ITsupport experience who is looking to grow their career while working across desktop support, networking, endpoint management, and user support.
The successful candidate will serve as the primary point of contact for local IT support, delivering excellent customer service while troubleshooting and resolving technical issues in both Windows and macOS environments.
What does a great IT Desktop Support Technician do?
  • Provide in-person and remote technical support for hardware, software, and network-related issues.
  • Support office technology including printers, copiers, conference room equipment, and phone systems.
  • Troubleshoot desktop, laptop, printer, and peripheral hardware/software issues.
  • Deploy, configure, image, and support Windows PCs and Apple Mac devices.
  • Maintain inventory and lifecycle management of IT assets.
  • Maintain organization and operational readiness of network closet.
  • Administer and support office physical access systems, including key card access management and user provisioning.
  • Collaborate with other IT team members and contribute to knowledge sharing and process improvements.
  • Document issues, solutions, and support activities according to established procedures.
  • Assist with basic network troubleshooting, cabling, switch installations, and connectivity issues.
  • Answer limited number of support desk phone calls

Qualifications
  • 1-3 years of experience in a desktop support, help desk, or technical support role in a corporate environment.
  • Hands-on experience supporting both macOS and Windows environments.
  • Experience installing, configuring, and troubleshooting desktop applications and hardware.
  • Familiarity with remote support tools and ticketing systems.
  • Basic understanding of networking concepts, including LAN/WAN connectivity, switches, cabling, and wireless networking.
  • Experience supporting printers, mobile devices, and office technology.
  • Strong troubleshooting, communication, and customer service skills.
  • Experience providing white-glove support to executive-level users, with strong customer service and communication skills.
  • Ability to work independently and take ownership of technical issues through resolution.

Preferred Qualifications:
  • Experience with M365 administration and enterprise device management platforms, or similar solutions
  • Experience with Active Directory, Entra ID (Azure AD), or similar identity platforms.
  • Industry certifications such as CompTIA A+, Network+, or Apple support certifications.

Location: This role is in our Atlanta Office, with a requirement of 3 days in the office.
Company Values: At Radancy, we are dedicated to the core values that guide our work and culture:
  • Innovative Spirit Innovation leads the way. We have a rich history of developing and delivering what's new and next while valuing every voice on our team. Together, we're shaping the future and leading the industry forward.
  • Rewarding Impact Work that matters. We strengthen organizations with transformative software that connects people around the world to meaningful careers. This work makes a difference in people's lives and inspires our team to advance technology with purpose.
  • Performance Driven Success drives results. We use data and insights to inform strategy and maximize performance for our customers, all backed by our global teams committed to exceeding expectations with unmatched expertise and support.
  • Supportive Teams Collaboration is our backbone. We foster an environment that inspires our team members to deliver industry-defining technology. We empower our teams to learn from each other, grow their skills and create positive change in their work and communities.
    Our Benefits:

At Radancy, we're transforming talent acquisition with innovative SaaS solutions that deliver measurable impact for our customers and our people. As the global leader in talent technology, we offer a forward-thinking benefits package designed to accelerate your career, enhance your well-being and support your financial future. Our offerings include:
  • Comprehensive medical coverage, with dental, vision and life insurance
  • Competitive 401(k) plan with employer matching
  • Unlimited flexible time off (FTO)
  • World-class training that keeps you at the forefront of innovation

Salary Range: USD $50,000.00 - $57,000.00*
*The above range is based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific office location.
Radancy is an equal opportunity employer and welcomes all qualified applicants regardless of race, ethnicity, religion, gender, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law. We actively work to create an inclusive environment where all of our employees can thrive. If you require any accommodations during the application process, please reach out to us at recruiting@radancy.com , and we will work with you to meet your needs.