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Entry Level It Support Jobs in Canada, KS (NOW HIRING)

KPMG

IT End User Support Manager

Montreal, QC · On-site +1

Provide Enhanced IT Support to Quebec firm leadership which is primarily based in the downtown Montreal office * Manage the IT desktop asset life cycle and accounting for all assets, including ...

Td

IT Support Analyst III

Toronto, ON

CA$59.50K - CA$84K/yr

Technology Solutions Pay Details: $59,500 - $84,000 CAD TD is committed to providing fair and ... Support a positive work environment that promotes service to the business, quality, innovation and ...

Magna

IT Support Student (Summer 2026)

Newmarket, ON

CA$19.45 - CA$24.89/hr

As an IT Support Student, you will play a vital role in implementing IT projects on our production floor to enhance efficiency and quality. You will join a mature team where attention to detail ...

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Entry Level It Support information

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$10

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$22

How much do entry level it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level it support in Canada, KS is $15.96, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.55 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level IT Support Specialist, and why are they important?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What types of technical issues do Entry Level IT Support professionals typically handle on a daily basis?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are entry level IT support jobs?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What are the most commonly searched types of It Support jobs in Canada, KS? The most popular types of It Support jobs in Canada, KS are:
What cities near Canada, KS are hiring for Entry Level It Support jobs? Cities near Canada, KS with the most Entry Level It Support job openings:
Entry Level It Support jobs near you
Infographic showing various Entry Level It Support job openings in Canada, KS as of May 2026, with employment types broken down into 2% As Needed, 77% Full Time, 17% Part Time, and 4% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $33,189 per year, or $16 per hour.

IT End User Support Manager

KPMG

Montreal, QC • On-site, Remote

Full-time

Posted 10 days ago

Job description

Overview

At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a difference.

Due to growth and internal movement, we have an exciting opportunity for an IT End User Support (EUS) Manager to join KPMG's ITS team in Montreal. The role is primarily onsite and is located at our downtown Montreal office - 600 boulevard de Maisonneuve, Suite 1500, Montreal, H3A 0A3. Reporting to the incumbent End User Support lead, the candidate will manage a team of onsite and remote Support Analysts while being responsible for the delivery of Tier 1 & 2 IT support services to 2000+ Quebec users.


What you will do
  • Oversee and coordinate the daily operations of the Quebec offices End User Support team, ensuring timely and effective resolution of technical issues
  • Provide Enhanced IT Support to Quebec firm leadership which is primarily based in the downtown Montreal office
  • Manage the IT desktop asset life cycle and accounting for all assets, including dispatch and disposal
  • Act as escalation point for complex and high-priority incidents, providing guidance and support to Support Analysts
  • Provide IT End User Support business plan input and deliver firm directed Performance Management to Support Analysts
  • Collaborate with other ITS managers and cross-functional teams to support firm-wide IT initiatives and projects
  • Promote and maximize use of KPMG's internal IT Support Al Chatbol
  • Maintain and update documentation related to IT support procedures, asset management, and user onboarding/offboarding processes

What you bring to the role
  • Minimum of 10 years’ IT Support experience, minimum of 3 years in management capacity
  • Degree in business management or technology and/or equivalent certification
  • Excellent interpersonal skills and communication skills - written and oral (English and French)
  • Experience with ServiceNow and implementing ITIL or similar service management frameworks is considered an asset
  • Knowledge of M365 (Teams, One Drive) and Windows 11
  • Ability to lead and motivate a team of IT professionals
  • Experience with Al productivity applications is considered an asset (Microsoft CoPilot)
  • Strong troubleshooting/problem solving skills and analytical ability
  • Strong work ethic and ability to thrive in challenging environment
  • Flexibility to work after hours when and where required
  • Willingness to occasionally travel to other KPMG offices or client sites as business needs arise
  • Experience working with Al productivity and support tools (MS CoPilot, Al Chatbots) considered an asset
  • Project Management (PMI) is considered an asset, but not required

This position requires written and oral fluency in English. The successful candidate will be required to support or collaborate with English-speaking colleagues or stakeholders nationally in our English speaking provinces while at KPMG.

Providing you with the support you need to be at your best


Our Values, The KPMG Way

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.

AI Usage

Weembrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG’s Trusted AI framework.

We believe technology should empower human judgment, not replace it. It’s one of the many ways we’re delivering on our vision of being a technology-first, people-driven firm.

Qualifications:
  • Minimum of 10 years’ IT Support experience, minimum of 3 years in management capacity
  • Degree in business management or technology and/or equivalent certification
  • Excellent interpersonal skills and communication skills - written and oral (English and French)
  • Experience with ServiceNow and implementing ITIL or similar service management frameworks is considered an asset
  • Knowledge of M365 (Teams, One Drive) and Windows 11
  • Ability to lead and motivate a team of IT professionals
  • Experience with Al productivity applications is considered an asset (Microsoft CoPilot)
  • Strong troubleshooting/problem solving skills and analytical ability
  • Strong work ethic and ability to thrive in challenging environment
  • Flexibility to work after hours when and where required
  • Willingness to occasionally travel to other KPMG offices or client sites as business needs arise
  • Experience working with Al productivity and support tools (MS CoPilot, Al Chatbots) considered an asset
  • Project Management (PMI) is considered an asset, but not required

This position requires written and oral fluency in English. The successful candidate will be required to support or collaborate with English-speaking colleagues or stakeholders nationally in our English speaking provinces while at KPMG.

Providing you with the support you need to be at your best

Education:UNAVAILABLEEmployment Type: FULL_TIME

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