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Entry Level It Support Jobs in Baltimore, MD (NOW HIRING)

IT Helpdesk Specialist

Belcamp, MD ยท On-site

$20 - $25/hr

Since 1981, we have supported the DoD community, as well as Homeland Security, advanced ... Minimum Qualifications of IT Helpdesk Specialist This is an Entry Level position - A Security ...

IT Support Supervisor

Baltimore, MD ยท Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

The IT Support Technician provides IT technical support to internal users, serving as the first point of contact for support tickets and troubleshooting connectivity, software, and device issues ...

IT Support Technician

Annapolis, MD ยท On-site

$43K - $50K/yr

The IT Support Technician at the US Naval Academy, Information Technology Services Division (ITSD) plays a crucial role in providing exceptional customer-oriented assistance and Repair Shop support.

IT Support Technician

Hunt Valley, MD ยท On-site

$20.50 - $28/hr

We are currently searching for a talented IT Support Technician to join our team in Hunt Valley, MD. Work you'll do: * Provide responsive end user support for hardware, software, access, and ...

IT Support Technician

Hunt Valley, MD ยท On-site

$20.50 - $28/hr

We are currently searching for a talented IT Support Technician to join our team in Hunt Valley, MD. Work you'll do: * Provide responsive end user support for hardware, software, access, and ...

Intern - IT Support

Catonsville, MD ยท On-site

$18 - $20/hr

As our IT Intern, you will be part of a team that provides technology support to over 1030 staff members and 2005 residents. Every day, you will provide technical support to our employees, handle ...

Intern - IT Support

Catonsville, MD ยท On-site

$18 - $20/hr

As our IT Intern, you will be part of a team that provides technology support to over 1030 staff members and 2005 residents. Every day, you will provide technical support to our employees, handle ...

Lentech is hiring an IT Support Specialist. This is an excellent opportunity to get your career started! Advanced Technical Support * Deliver Tier 2 and 3 support for computer workstations, servers ...

Capitol Cardiology Position Title : IT Support Specialist Location : Greenbelt, MD (in office) Travel Required : As needed to Capitol Cardiology offices within the Greenbelt, MD area Who we are: US ...

Capitol Cardiology Position Title: IT Support Specialist Location: Greenbelt, MD (in office) Travel Required: As needed to Capitol Cardiology offices within the Greenbelt, MD area Who we are: US ...

Adhere to standard operating procedures, utilizing ticketing systems for issue tracking and * documentation to ensure efficient and effective IT service management. End-User Support: * Act as a ...

Adhere to standard operating procedures, utilizing ticketing systems for issue tracking and * documentation to ensure efficient and effective IT service management. End-User Support: * Act as a ...

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Entry Level It Support information

See Baltimore, MD salary details

$11

$18

$26

How much do entry level it support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level it support in Baltimore, MD is $18.47, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.29 per hour, depending on experience, location, and employer.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What are the most commonly searched types of It Support jobs in Baltimore, MD?

The most popular types of It Support jobs in Baltimore, MD are:

What are popular job titles related to Entry Level It Support jobs in Baltimore, MD?

For Entry Level It Support jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Entry Level It Support jobs in Baltimore, MD look for?

The top searched job categories for Entry Level It Support jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Entry Level It Support jobs?

Cities near Baltimore, MD with the most Entry Level It Support job openings:

Infographic showing various Entry Level It Support job openings in Baltimore, MD as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,425 per year, or $18.5 per hour.

IT Support - Entry Level Training Program

Dreambound Inc.

Baltimore, MD โ€ข On-site

Full-time

Posted 6 days ago


Job description

Note : This is an educational program, not a job. Successful completion of the program does not guarantee employment but will equip you with valuable skills for the IT job market.

Looking to start a rewarding career path in the information technology field? Use Dreambound to find an IT Support program that will prepare you for this high-demand, entry-level role.

What does an IT Support Specialist do?

An IT support specialist troubleshoots hardware and software issues, maintains computers and networks, and helps users resolve technical problems to keep daily operations running smoothly.

Highlights :

  • Complete in as short as a few weeks to a few months
  • Online and in-person options available
  • Payment plans and financial aid may be available for those who qualify

Cost :

This program is an educational opportunity that requires a financial investment. Cost varies per partner school, but payment plans and / or financial aid may be available to those who qualify.

Take the first step towards your new career path today!

PandoLogic. Keywords: IT Support Specialist, Location: Baltimore, MD - 21201