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Entry Level It Support Technician Jobs in Niles, IL

Y-Tech, LLC

IT Support Specialist

North Chicago, IL · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

Y-Tech LLC

IT Support Specialist

Great Lakes, IL · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

IT Support Specialist, Chicago, IL The IT Support Specialist is primarily responsible for first ... Technician, Network, Networking, Law Firm, Chicago Recruiters, Information Technology Jobs, IT Jobs ...

Marmon

End User Support Technician

Carol Stream, IL · On-site

$22.25 - $30.50/hr

The End User Support Technician provides first-line entry level basic to moderate complexity ... Involved in troubleshooting of IT hardware and software in the site and supporting remote users.

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

IT Support Specialist, Chicago, IL The IT Support Specialist will serve as the in-house IT assistant to the Lead Engineer for growing 50+-employee firm, including resolving user-specific and basic ...

IPEG Industrial Group

IT Support Specialist

Niles, IL · On-site

Role The IT Support Specialist provides exceptional support and ensures seamless operation of ... Experience: Entry level, experience is welcomed * Technical Expertise: Understanding of Microsoft ...

AA2IT

Desktop Support Tech

Lombard, IL · On-site

$19.75 - $25.25/hr

Executive Admin Support Technician Location: 720 E Butterfield Rd, Lombard 100% onsite The role is ... The role requires the VIP IT Support staff member(s) to work in the Lombard, IL office Monday ...

Arena Staffing

IT Support Specialist

Chicago, IL

Monday-Friday Position: IT Support Specialist Arena Staffing is seeking a highly motivated and experienced IT Support Specialist to join our team on a full-time basis. As an IT Support Specialist ...

PGNA INC

IT Support Specialist

Niles, IL

$59K - $75K/yr

Description Role The IT Support Specialist provides exceptional support and ensures seamless ... Experience: Entry level, experience is welcomed * Technical Expertise: Understanding of Microsoft ...

AlignLayerNine

IT Support Specialist

North Chicago, IL · On-site

They are looking for an IT Support Specialist to provide front-line technology support across multiple school buildings, assisting teachers and staff with technology issues and ensuring smooth ...

New

DSN Group, Inc.

Be Seen First

IT Support Specialist

Chicago, IL · On-site

$47.50K - $55K/yr

Delivering Solutions, IT operations and IT Support services. Serving small and mid-sized businesses, we deliver enterprise support and solutions designed for small business budgets.

DSN Group, Inc.

Be Seen First

IT Support Specialist

Chicago, IL · On-site

$47.50K - $55K/yr

Delivering Solutions, IT operations and IT Support services. Serving small and mid-sized businesses, we deliver enterprise support and solutions designed for small business budgets.

Ursitti Enterprises LLC

Junior IT Support

Chicago, IL

$50K - $60K/yr

Job Title: Junior IT Support Department: IT Reports to: IT Manager Job Summary: A Junior IT Support Specialist will provide technical assistance to our attorneys and staff. The ideal candidate will ...

Sky Systems Inc

IT Support (Part Time)

Chicago, IL

$22.25 - $30.50/hr

Position: IT Support Engineer Working Model: This is a dispatch support / on-need basis position where once there is a ticket raised at the client site, we will inform you at least 24 hours prior for ...

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Entry Level It Support Technician information

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How much do entry level it support technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level it support technician in Niles, IL is $24.95, according to ZipRecruiter salary data. Most workers in this role earn between $20.58 and $28.22 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level IT Support Technician, and why are they important?

To thrive as an Entry Level IT Support Technician, you need a solid understanding of computer hardware, operating systems, basic networking, and troubleshooting, often demonstrated by a relevant associate degree or entry-level certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you address user issues and work collaboratively. These skills ensure timely resolution of technical problems and provide a positive support experience for end users.

What are some common challenges faced by Entry Level IT Support Technicians, and how can they be addressed?

Entry Level IT Support Technicians often encounter challenges such as troubleshooting unfamiliar technical issues, managing multiple support requests simultaneously, and communicating effectively with users who have varying levels of technical knowledge. To address these, it's helpful to build strong problem-solving skills, utilize available knowledge bases and documentation, and practice clear, patient communication. Over time, gaining hands-on experience and seeking mentorship from senior team members can greatly enhance confidence and effectiveness in the role.

What does an Entry Level IT Support Technician do?

An Entry Level IT Support Technician is responsible for helping users resolve technical issues with their computers, software, and network systems. They often assist with setting up new equipment, troubleshooting problems, installing updates, and providing support either in person, over the phone, or through remote tools. This role is crucial in ensuring that an organization's technology runs smoothly and efficiently. Entry level technicians typically work under the supervision of more experienced IT staff and may also document issues and solutions for future reference.

What is the easiest entry-level IT job to get?

An entry-level IT support technician role is often considered one of the easiest IT jobs to obtain, as it typically requires basic technical skills, customer service abilities, and a foundational understanding of hardware and software. Certifications like CompTIA A+ can improve chances, and the job usually involves troubleshooting, setting up equipment, and assisting users in a fast-paced environment.

What is the difference between Entry Level IT Support Technician vs Help Desk Technician?

AspectEntry Level IT Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+, Help Desk certifications (e.g., HDI, Microsoft)
Work EnvironmentOn-site or remote support, troubleshooting hardware/software issuesCustomer service-focused, primarily remote or call center support
Employer & Industry UsageIT departments across various industries, tech companies, small businessesIT service providers, corporate help desks, tech support centers

Both roles involve troubleshooting and supporting users with hardware and software issues. The Entry Level IT Support Technician often has a broader technical scope, including network and hardware support, while Help Desk Technicians focus more on customer service and remote support. Both positions serve as entry points into IT careers and require similar certifications and skills.

What job categories do people searching Entry Level It Support Technician jobs in Niles, IL look for? The top searched job categories for Entry Level It Support Technician jobs in Niles, IL are:
What cities near Niles, IL are hiring for Entry Level It Support Technician jobs? Cities near Niles, IL with the most Entry Level It Support Technician job openings:
Entry Level It Support Technician jobs near you
Infographic showing various Entry Level It Support Technician job openings in Niles, IL as of May 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $51,898 per year, or $25 per hour.
IT Support Specialist

IT Support Specialist

Y-Tech, LLC

North Chicago, IL • On-site

Full-time

Posted 27 days ago

Job description

IT SUPPORT SPECIALIST:
This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:
  • Performance of or support of diagnosing and resolving problems in response to customer reported incidents,
  • Planning and analysis of work processes,
  • Researching and reporting trends and patterns of problems,
  • Developing training materials and performing computing/information system training sessions,
  • Developing and maintaining problem tracking databases,
  • Installing, troubleshooting, and maintaining hardware and software,
  • Performing backup and recovery operations,
  • Maintain property accountability for all IT equipment and software,
  • Conduct full and spot inventories of IT equipment as requested by the Project Manager,
  • Consulting with users to identify needs and requirements,
  • Conducting feasibility studies and trade-off analyses,
  • Preparing business cases, and
  • Ensuring the rigorous application of information security/Cybersecurity policies, principles, and

IT Support Specialists may be required to support the Client's eProcurement system, a segment of its SAP-based enterprise resource planning system.
IT Support Specialists may be required to support Users to include retrieving data from different tables and reporting mechanisms, assisting with troubleshooting applications, printer set-up, stored procedures, and load/maintain tables when requested.
Minimum Experience:
  • Six (6) years of progressive experience in the field of Information Processing, three (3) of which are specialized in Information Processing and involve a range of hardware/software solutions, two (2) of which are concentrated, hand-on experience in installing, diagnosing problems, and training customers in the use of software and hardware.
  • IT Support Specialists are IAT-II positions required to meet IAT and CE certification requirements and shall be certified as Help Desk personnel.

DoD Approved 8570 Baseline Certification:
Category IAT Level II Computing Environment:
  • Computing Environment Cert Cybersecurity/IA Role/Function: Workstation Admin D Account (TBD at the Task Order level)

Security/Certification Requirements:
Must possess completed IT-II security clearance or have a current National Agency Check with Local Agency Check and Credit Check (NACLC) at time of proposal submission

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