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Entry Level It Support Analyst Jobs (NOW HIRING)

HCTec

IT Support Analyst II

Chandler, AZ · On-site

The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...

ID.me

IT Support Analyst

Mountain View, CA · On-site

Role Overview We are seeking an IT Support Analyst to join our dynamic IT department, supporting end-users and resolving technical issues across the organization. As a key player on the team, you ...

ID.me

IT Support Analyst

Mountain View, CA · On-site

Role Overview We are seeking an IT Support Analyst to join our dynamic IT department, supporting end-users and resolving technical issues across the organization. As a key player on the team, you ...

HCTec

IT Support Analyst II

Chandler, AZ · On-site

The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...

BWXT

IT Support Analyst

Lynchburg, VA · On-site

The IT Support Analyst will extend 1st and 2nd level support to local and remote end users, ensuring customer satisfaction and problem resolution while maintaining good working relationships.

D&H

IT Support Analyst I

Fresno, CA · On-site

SUMMARY The IT Support Analyst I - DC Operations is responsible for providing hands on, onsite, and remote support for technology used within a warehouse and DC environment. This role supports day to ...

APGFCU

IT Support Analyst

Edgewood, MD · On-site

The IT Support Analyst would be responsible for the areas of system support and operational support. This includes desktop support and peripherals, networking, user onboarding and exit, application ...

Outreach

IT Support Analyst

Seattle, WA · On-site

$50K - $60K/yr

You might not have held a Tier 1 support role before but are passionate about IT technology and ... reviewing applications, analyzing resumes, or assessing responses and identifying potential ...

NEFCO

IT Support Analyst

Spokane, WA · On-site

$33 - $38/hr

... IT Customer Experience Analyst to join our IT team. The ideal candidate will be a self-starting, professional individual dedicated to providing exceptional IT support. This role acts as a critical ...

O'Reilly Auto Parts

The IT Support Analyst helps end-users resolve issues with computer hardware or software. This position responds to user inquiries, troubleshoot and diagnose problems, and identify solutions with IT ...

ICONIX Waterworks

IT Support Analyst

Snohomish, WA

$28 - $33.50/hr

Works as a team member with other IT Support staff on our end users with software, hardware ... Possess effective communication and analytical problem-solving skills, for effective work with ...

ICONIX Waterworks

IT Support Analyst

Snohomish, WA

$28 - $33.50/hr

* Works as a team member with other IT Support staff on our end users with software, hardware ... Possess effective communication and analytical problem-solving skills, for effective work with ...

NEFCO

IT Support Analyst

Spokane, WA · On-site

NEFCO is seeking a motivated and experienced IT Customer Experience Analyst to join our IT team. This role acts as a critical escalation point, handling advanced technical issues and supporting core ...

Union Rescue Mission

IT SUPPORT ANALYST

Los Angeles, CA · On-site

$23 - $27/hr

The IT Support Analyst will provide help desk support, PC repairs and upgrades, installation of peripherals (printers, scanners, cameras, smart phones, wireless AP, etc.), diagnosis and resolution of ...

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Entry Level It Support Analyst information

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$14

$31

$56

How much do entry level it support analyst jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for entry level it support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What is the difference between Entry Level IT Support Analyst vs Help Desk Technician?

AspectEntry Level IT Support AnalystHelp Desk Technician
Required CertificationsCompTIA A+, Network+CompTIA A+ often preferred
Work EnvironmentCorporate, small to large businesses, IT departmentsHelp desks, call centers, technical support teams
Employer & Industry UsageIT service providers, corporate IT teamsIT support companies, internal support teams
Common Search & ComparisonYesYes

Both roles involve troubleshooting hardware and software issues, but Entry Level IT Support Analysts often handle more complex technical tasks and may be involved in network support, while Help Desk Technicians primarily provide frontline support via phone or email. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What cities are hiring for Entry Level It Support Analyst jobs? Cities with the most Entry Level It Support Analyst job openings:
What are the most commonly searched types of It Support Analyst jobs? The most popular types of It Support Analyst jobs are:
Infographic showing various Entry Level It Support Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.

IT Support Analyst/Helpdesk

IMRI Technology & Engineering Solutions

Los Angeles, CA • On-site

$46 - $50/hr

Full-time, Contractor

Re-posted 19 days ago

Job description

Location: Downtown Los Angeles (Union Station Onsite Only)

Duration: 6-Month Contract

Schedule: Full-time, Onsite

Education: Bachelor's degree in a related field

Experience: Minimum 2 years of relevant IT support experience

The IT Support Analyst II/Helpdesk role is a hands-on, customer-focused position responsible for delivering comprehensive technical support across software, hardware, mobile devices, voice systems, and conference room technologies.

Based on-site at Union Station in Downtown Los Angeles, this 6-month assignment requires a knowledgeable and adaptable professional who can manage incoming requests, resolve issues efficiently, and maintain high service standards in a fast-paced environment. The ideal candidate will bring a bachelor's degree in a related field, at least two years of relevant experience, and strong proficiency with enterprise tools such as ServiceNow, Zoom, Active Directory, SCCM, Tanium, and Windows 11.

This role supports a wide range of operational needsincluding AV/VC setup for conference and committee rooms, hybrid Zoom meeting support, software installation and troubleshooting, mobile device configuration, and management of the iHub loaner pool. In addition, the position contributes to information security tasks, technical documentation, user training, and system access management. The IT Support Analyst II plays a key part in ensuring reliable technology operations, delivering responsive help desk support, and maintaining a secure and efficient computing environment for all users.

The main responsibilities include:-Intake of calls or walk ins and creating tickets within ServiceNow-Assist with loaner pool for users in iHub-Setting up and supporting conference room with AV/VC equipment-Troubleshoot and install software.-setting up and troubleshooting personal mobile device setups-Set up of conference rooms/committee rooms for hybrid Zoom meetings.

Core ResponsibilitiesGeneral IT Support

  • Troubleshoot, monitor, and support hardware and software issues.

  • Provide technical assistance via walk-ins, phone calls, and ServiceNow tickets.

  • Respond to inquiries regarding system operations, utilities, databases, and applications.

  • Install, configure, and troubleshoot software (onsite and remote).

  • Support personal mobile device setup and troubleshooting.

  • Assist with iHub loaner device pool management.

  • Create and update IT documentation; assist with user training.

  • Participate in systems planning, analysis, testing, and implementation.

  • Perform additional Support Analyst duties as assigned.

Conference Room / AV & Hybrid Meeting Support

  • Set up and support conference rooms and committee rooms.

  • Configure and troubleshoot AV/VC equipment.

  • Support hybrid Zoom meetings and in-room technology.

Information Security Support

  • Assist users with system security-related requests.

  • Add, modify, or remove access controls for systems and applications.

  • Install and support security-related software and hardware.

  • Monitor systems to ensure compliance with security standards.

Help Desk & Technical Assistance Center

  • Document service requests, actions taken, and resolutions.

  • Escalate unresolved issues to appropriate teams.

  • Support laptops, mobile devices, and peripheral equipment.

  • Assist with preparing presentations, reports, and publications.

  • Research, evaluate, and test new hardware and software.

  • Assist users with graphic design and presentation creation.

  • Develop procedural documentation and internal web pages.

Desktop & Mobile Support

  • Resolve hardware and software issues; document all resolutions.

  • Install and configure base images and specialty software.

  • Update asset tracking systems for all equipment deployments and moves.

  • Follow up on all requests to ensure quality control.

Voice System Support

  • Assist with voice system-related requests and troubleshooting.

  • Program voice hardware and software applications.

  • Monitor and analyze voice systems; support users as needed.

  • Review and process voice billing through call detail reporting.

  • Maintain telecommunications circuit database.

IT Operations Support

  • Monitor and operate Data Center systems.

  • Perform nightly backups and off-hour processing tasks.

  • Run scheduled programs, generate reports, and handle special requests.

Required Technical Knowledge

  • Granicus

  • Zoom

  • ServiceNow

  • Tanium

  • SCCM

  • Windows 11

  • Microsoft Office (Word, Outlook, etc.)

  • Microsoft Teams

  • Adobe

  • Active Directory

  • CheqRoom

  • Workspace ONE (WS1)

Special Requirements

  • Strong hardware and software troubleshooting skills.

  • Ability to support AV/VC equipment and hybrid meeting setups.

  • Must work onsite at Union Station (no hybrid/remote).

  • Ability to use ACD (Automatic Call Distribution) systems.