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Entry Level It Helpdesk Jobs in Rancho Cucamonga, CA

City of Norco

IT Technician

Norco, CA

$64K - $80K/yr

Provides end user Help Desk support for computers (PCs), laptops, tablets, mobile devices, web ... Stays current with information systems technology and updates, including emerging cybersecurity ...

Charter Tech Services

Be Seen First

IT Support Specialist

San Dimas, CA · On-site

$27 - $35/hr

IT Support Specialist We are an IT support firm seeking an experienced IT support specialist to ... Experience: 2+ yrs of experience supporting users in a helpdesk role is required . Polish: you must ...

AppleOne

IT Quality Lead

Riverside, CA · On-site

$72K/yr

The IT Quality Lead will support day-to-day technology needs while also helping maintain quality system integrity through CAPA, ECO, DCO, document control, change management, and continuous ...

US Navy

Information Technology Professional

Covina, CA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

US Navy

Information Technology Professional

Corona, CA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

US Navy

Information Technology Professional

Walnut, CA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

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Entry Level It Helpdesk information

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$13

$23

$34

How much do entry level it helpdesk jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for entry level it helpdesk in Rancho Cucamonga, CA is $23.66, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $26.54 per hour, depending on experience, location, and employer.

What is an entry level IT helpdesk?

Entry level IT helpdesk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users within an organization. These roles often involve responding to helpdesk tickets, resolving common hardware and software issues, and guiding users through solutions over the phone, email, or in person. Entry level IT helpdesk staff are typically the first point of contact for technical problems and may also assist with setting up computers, installing software, and maintaining system security. These jobs require strong communication skills, basic IT knowledge, and a willingness to learn on the job. They provide an excellent starting point for a career in IT, offering hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an entry level IT helpdesk technician?

To thrive as an Entry Level IT Helpdesk technician, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve user issues and explain technical solutions clearly. These skills are crucial to ensure efficient technical support, user satisfaction, and smooth IT operations within an organization.

What are the typical challenges an entry level IT helpdesk professional might face in their first few months?

Entry Level IT Helpdesk professionals often encounter challenges such as managing high volumes of support requests, learning to troubleshoot unfamiliar software and hardware issues, and adapting to ticketing systems used by the organization. Balancing the need to resolve issues quickly with thorough documentation can also be demanding. However, these challenges provide valuable hands-on experience and opportunities to develop strong communication and technical problem-solving skills, which are crucial for career advancement in IT support.

What are the most commonly searched types of It Helpdesk jobs in Rancho Cucamonga, CA?

The most popular types of It Helpdesk jobs in Rancho Cucamonga, CA are:

What are popular job titles related to Entry Level It Helpdesk jobs in Rancho Cucamonga, CA?

For Entry Level It Helpdesk jobs in Rancho Cucamonga, CA, the most frequently searched job titles are:

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The top searched job categories for Entry Level It Helpdesk jobs in Rancho Cucamonga, CA are:

What cities near Rancho Cucamonga, CA are hiring for Entry Level It Helpdesk jobs?

Cities near Rancho Cucamonga, CA with the most Entry Level It Helpdesk job openings:

Entry Level It Helpdesk jobs near you
Infographic showing various Entry Level It Helpdesk job openings in Rancho Cucamonga, CA as of August 2026, with employment types broken down into 78% Full Time, 17% Part Time, and 5% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $49,209 per year, or $23.7 per hour.

Entry Level IT Service Desk Technician

Kforce Technology Staffing

Anaheim, CA • On-site

$21 - $28.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 6 days ago. Applications are no longer accepted.

Job description

RESPONSIBILITIES:
Kforce's client in Anaheim, CA is seeking an onsite IT Service Desk Technician to provide Tier I technical support for approximately 4-6 weeks. This position will support end users in a Windows 11 environment and serve as the first point of contact for resolving common IT issues. The ideal candidate will have strong customer service skills, experience supporting Microsoft technologies, and the ability to efficiently troubleshoot and resolve technical problems in a fast-paced environment.
Responsibilities:
* Provide Tier I technical support via phone and ticketing system for end-user hardware, software, and access-related issues
* Troubleshoot and resolve common Windows 11 desktop and laptop issues
* Support Microsoft 365 applications, including Outlook, Teams, Word, Excel, and related services
* Log, track, and manage support requests through the SolarWinds Service Desk ticketing system
* Escalate complex technical issues to Tier II or appropriate support teams when necessary
* Assist users with password resets, account access requests, software installations, and basic troubleshooting
* Document troubleshooting steps, resolutions, and customer interactions accurately
* Deliver excellent customer service and maintain professional communication with end users
REQUIREMENTS:
* Experience supporting Windows 11 environments
* Familiarity with Microsoft 365 (O365) administration and end-user support
* Experience working with a ticketing system, preferably SolarWinds Service Desk
* Strong troubleshooting and problem-solving abilities
* Excellent verbal communication and customer service skills
* Ability to work onsite in Anaheim and attend training during the first week in Commerce
Preferred Qualifications:
* Relevant certifications such as CompTIA A+, Microsoft, or ITIL are a plus
* Experience supporting enterprise users in a corporate environment
* Knowledge of Active Directory user account management
* Familiarity with remote support tools
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
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About Kforce

Sourced by ZipRecruiter

Kforce is a professional staffing services firm that is located in Tampa, Florida, US. Operational since 1962, it specializes in flexible and direct hire staffing in Technology and Finance & Accounting, engaging over 23,000 highly skilled professionals annually with more than 4,000 customers. Kforce operates within various industry sectors such as healthcare, financial services, communications, and government. Their mission is to have a meaningful impact on all the lives they serve, with a focus on integrity, respect, and trust.

Industry

It services and finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Tampa, FL, US

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