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Entry Level It Helpdesk Jobs in Edison, NJ (NOW HIRING)

Spectrum Vascular

IT Internship

Warren, NJ

$15.50 - $20.75/hr

... entry-level IT position. The role will be based at the Warren, NJ office and will be customer ... Support help desk activities by monitoring tickets related to data uploads and working with the ...

New

Spectrum Vascular

IT Internship

Warren, NJ · On-site

$15.50 - $20.75/hr

... entry-level IT position. The role will be based at the Warren, NJ office and will be customer ... Support help desk activities by monitoring tickets related to data uploads and working with the ...

New

Noblesoft Technologies

IT Analyst

Cranbury, NJ · On-site

$18 - $21/hr

... of IT Services, project coordination, and asset procurement/deployment for key branch and ... Problem resolution may involve the use of diagnostics and help request tracking tools, as well as ...

Apetan Consulting llc

IT Support Specialist

New York, NY · On-site

$80 - $150/hr

This is not an entry-level help desk position--we are seeking someone with proven enterprise IT support experience who can independently resolve the majority of technical issues while knowing when to ...

Skylands Energy Service Inc

IT Technician

Three Bridges, NJ · On-site

$35K - $50K/yr

You will also handle IT support requests and assist colleagues with their IT needs; including but not limited to general helpdesk, running reports and basic data analysis, and designing new webpage ...

Housing Works

IT Manager

Brooklyn, NY · On-site

$65K - $70K/yr

The IT Operations Manager ensures the stability, integrity, and efficient operation of the internal ... Help with documentation and training to ensure Housing Works staff can utilize new technologies as ...

Flex

IT Support Specialist(Temp)

New York, NY · On-site

Support CS IT help desk requests via Slack, Zoom, phone, and in-person on hardware, software, account, and connectivity issues. * Handle user-level administration for Google Workspace, Slack, Jira ...

Skylands Energy Service Inc

IT Technician

Three Bridges, NJ · On-site

$35K - $50K/yr

You will also handle IT support requests and assist colleagues with their IT needs; including but not limited to general helpdesk, running reports and basic data analysis, and designing new webpage ...

Skylands Energy Service Inc

IT Technician

Three Bridges, NJ · On-site

$35K - $50K/yr

You will also handle IT support requests and assist colleagues with their IT needs; including but not limited to general helpdesk, running reports and basic data analysis, and designing new webpage ...

Flex

IT Support Specialist(Temp)

New York, NY · On-site

Support CS IT help desk requests via Slack, Zoom, phone, and in-person on hardware, software, account, and connectivity issues. * Handle user-level administration for Google Workspace, Slack, Jira ...

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All JobsIt Helpdesk JobsEntry Level It Helpdesk JobsEntry Level It Helpdesk Jobs in Edison, NJ

Entry Level It Helpdesk information

See Edison, NJ salary details

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How much do entry level it helpdesk jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for entry level it helpdesk in Edison, NJ is $23.97, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $26.88 per hour, depending on experience, location, and employer.

What is an entry level IT helpdesk?

Entry level IT helpdesk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users within an organization. These roles often involve responding to helpdesk tickets, resolving common hardware and software issues, and guiding users through solutions over the phone, email, or in person. Entry level IT helpdesk staff are typically the first point of contact for technical problems and may also assist with setting up computers, installing software, and maintaining system security. These jobs require strong communication skills, basic IT knowledge, and a willingness to learn on the job. They provide an excellent starting point for a career in IT, offering hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an entry level IT helpdesk technician?

To thrive as an Entry Level IT Helpdesk technician, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve user issues and explain technical solutions clearly. These skills are crucial to ensure efficient technical support, user satisfaction, and smooth IT operations within an organization.

What are the typical challenges an entry level IT helpdesk professional might face in their first few months?

Entry Level IT Helpdesk professionals often encounter challenges such as managing high volumes of support requests, learning to troubleshoot unfamiliar software and hardware issues, and adapting to ticketing systems used by the organization. Balancing the need to resolve issues quickly with thorough documentation can also be demanding. However, these challenges provide valuable hands-on experience and opportunities to develop strong communication and technical problem-solving skills, which are crucial for career advancement in IT support.

What are the most commonly searched types of It Helpdesk jobs in Edison, NJ?

The most popular types of It Helpdesk jobs in Edison, NJ are:

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For Entry Level It Helpdesk jobs in Edison, NJ, the most frequently searched job titles are:

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Entry Level It Helpdesk jobs near you
Infographic showing various Entry Level It Helpdesk job openings in Edison, NJ as of August 2026, with employment types broken down into 70% Full Time, 25% Contract, and 5% Nights. Highlights an 100% In-person job distribution, with an average salary of $49,851 per year, or $24 per hour.

IT Help Desk Support - Level II

K2 Staffing

Roseland, NJ

Full-time

Re-posted 8 days ago

Job description

Summary
Our client is a leading IT Solutions Company located in Roseland, NJand they are in need of a Level II IT Help Desk Support. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs.
Duties & Responsibilities
  • Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
  • Deploying and managing Windows Servers and Active Directory
  • Designing Local Area Networks
  • Implementing and monitoring network security
  • Optimizing and maintaining network software and hardware
  • Building and deploying file servers and cloud computing solutions
  • Configuring and deploying VOIP solutions
  • Performing network infrastructure troubleshooting
  • Manage Microsoft Exchange Server
  • Telephone solutions
  • Monitors alert systems and take appropriate action as per guidelines.
  • Ability to use various messages in an event log to affect repairs.
  • Receive escalated service requests requiring an enhanced response.
  • New User On-boarding
Qualifications & Requirements
  • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
  • 3 years of experience in a client-facing environment such as sales engineering
  • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
  • Possesses strong organizational and time-management skills
  • Experience writing proposals for and implementation of technical solutions to fulfill business needs
  • Results-oriented, self-motivated, energetic, professional, reliable, and a team player
  • Strong understanding of technology and business productivity systems
  • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise.
  • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise.
  • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
  • Sales training experience is a plus
  • Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
  • CompTIA Net+ and/or CompTIA Security+
  • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
  • CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
Employment Type: Full time Location: Roseland, NJ