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Entry Level It Helpdesk Jobs in Colorado (NOW HIRING)

American Financing

IT HelpDesk

Aurora, CO · On-site

$48K - $52K/yr

Inc. 5000 Fastest-growing Private Company JOB SUMMARY The Tech Support/Help Desk candidate will ... For further information, please review the Know Your Rights notice from the Department of Labor.

American Financing Corp

IT HelpDesk

Aurora, CO

$48K/hr

Inc. 5000 Fastest-growing Private Company JOB SUMMARY The Tech Support/Help Desk candidate will provide support to internal employees by troubleshooting incidents and supporting various requests.

CML Security

Be Seen First

IT Helpdesk Technician

Broomfield, CO · On-site

$20 - $30/hr

DESCRIPTION The IT Help Desk Technician is responsible for responding to, evaluating and prioritizing incoming telephone calls, voicemails, emails and in-person requests for technical assistance from ...

ICR, Inc.

IT Support Technician - Colorado

Aurora, CO · On-site

$78K - $123K/yr

Provide IT helpdesk support (Tier 1) for end-users both in-person and via email, phone, and chat * Configure and maintain equipment including desktops, laptops, virtual machines, printers, and phones

Press-One Customer Care

IT Help Desk

Fort Collins, CO · On-site

$19 - $20/hr

You will help troubleshoot and resolve client hardware, software, and network issues reported via ... IT operations and user satisfaction. Shift is Monday through Friday, 4:00 AM to 12:30 PM.

Envision Radiology

IT Help Desk Tier 1

Colorado Springs, CO · On-site

$21.76 - $26.22/hr

The IT Help Desk - Tier I position supports the IT Department by providing exceptional customer service to users calling for technical support. Answers phone calls into the help desk and documents ...

MCSG Technologies

IT SUPPORT TECHNICIAN

Colorado Springs, CO · On-site

$20 - $27.50/hr

The IT Help Desk Technicians are responsible for fielding end user IT trouble tickets involving software and hardware issues. The personnel will be responsible for ensuring the health of our end ...

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Entry Level It Helpdesk information

See Colorado salary details

$13

$24

$35

How much do entry level it helpdesk jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for entry level it helpdesk in Colorado is $24.34, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $27.31 per hour, depending on experience, location, and employer.

What is an entry level IT helpdesk?

Entry level IT helpdesk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users within an organization. These roles often involve responding to helpdesk tickets, resolving common hardware and software issues, and guiding users through solutions over the phone, email, or in person. Entry level IT helpdesk staff are typically the first point of contact for technical problems and may also assist with setting up computers, installing software, and maintaining system security. These jobs require strong communication skills, basic IT knowledge, and a willingness to learn on the job. They provide an excellent starting point for a career in IT, offering hands-on experience and opportunities for advancement.

What are the typical challenges an entry level IT helpdesk professional might face in their first few months?

Entry Level IT Helpdesk professionals often encounter challenges such as managing high volumes of support requests, learning to troubleshoot unfamiliar software and hardware issues, and adapting to ticketing systems used by the organization. Balancing the need to resolve issues quickly with thorough documentation can also be demanding. However, these challenges provide valuable hands-on experience and opportunities to develop strong communication and technical problem-solving skills, which are crucial for career advancement in IT support.

What are the key skills and qualifications needed to thrive as an entry level IT helpdesk technician?

To thrive as an Entry Level IT Helpdesk technician, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve user issues and explain technical solutions clearly. These skills are crucial to ensure efficient technical support, user satisfaction, and smooth IT operations within an organization.
What are the most commonly searched types of It Helpdesk jobs in Colorado? The most popular types of It Helpdesk jobs in Colorado are:
What are popular job titles related to Entry Level It Helpdesk jobs in Colorado? For Entry Level It Helpdesk jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Entry Level It Helpdesk jobs in Colorado look for? The top searched job categories for Entry Level It Helpdesk jobs in Colorado are:
What cities in Colorado are hiring for Entry Level It Helpdesk jobs? Cities in Colorado with the most Entry Level It Helpdesk job openings:
Entry Level It Helpdesk jobs near you
Infographic showing various Entry Level It Helpdesk job openings in Colorado as of August 2026, with employment types broken down into 87% Full Time, 9% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $50,635 per year, or $24.3 per hour.

IT HelpDesk

American Financing

Aurora, CO • On-site

$48K - $52K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Compensation: $48,000 - $52,000 annual base pay
At American Financing, we're innovators with imagination. We do what it takes to help customers achieve their financial goals. And we stay ahead of the competition by challenging ourselves to become more efficient. We are one of the fastest-growing national mortgage lenders because we don't follow the status quo.
See what it's like to work for a national mortgage lender that truly values its employees. Wherever your passions lie, you can find rewarding work and new opportunities here.
  • Casual work environment
  • Family-owned, Customer-focused
  • Denver Post Top Workplace
  • Top 50 Family-Owned Business
  • Best of Colorado Business
  • Inc. 5000 Fastest-growing Private Company

JOB SUMMARY
The Tech Support/Help Desk candidate will provide support to internal employees by troubleshooting incidents and supporting various requests. This is a vital role to the organization and the ideal candidate demonstrates effective and clear communication skills.
WHAT YOU WILL BRING
  • 2+ years of prior experience as a Tech Support/Help Desk associate
  • Proficiency in PC operating systems, software, hardware, system administration
  • Basic LAN knowledge, Networking skills and VOIP Phone knowledge a plus
  • Proficient in documenting steps taken towards providing client solutions
  • Excellent written and verbal communication skills
  • Willingness to learn and work as a team
  • High School diploma/GED required

DUTIES AND RESPONSIBILITIES
  • Provide support to clients by helping identify and solve various issues
  • Communicate effectively to guide clients through the steps necessary to correct issues
  • Set up and move user workstations, laptops, printers and provide software updates to computers in the network
  • Troubleshoot skills for hardware issues and the ability to replace hardware on malfunctioning computers/servers
  • Willingness to help in various facilities tasks when needed
  • Ability to take initiative and problem solve with minimal direction/supervision
  • Ability to work well in fast paced, high volume environment
  • Local Candidates as this role will need to be onsite.

Compensation: $48K-$52K annual base pay
WHAT WE BRING
  • Medical, Dental, Vision, 401k
  • Paid time off and sick days
  • Paid holidays
  • Long-term paid disability
  • Paid maternity and bonding leave
  • Full desk equipment provided

American Financing Corporation (AFC) is an Equal Opportunity Employer. AFC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis protected by law. All employment is decided on the basis of qualifications, merit and business need.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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