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Entry Level It Helpdesk Jobs in Colorado (NOW HIRING)

ICR, Inc.

IT Support Technician - Colorado

Aurora, CO · On-site

$78K - $123K/yr

Provide IT helpdesk support (Tier 1) for end-users both in-person and via email, phone, and chat * Configure and maintain equipment including desktops, laptops, virtual machines, printers, and phones

Parkson Corp.

IT Intern

Golden, CO · On-site

$25/hr

Parkson is looking for a technically driven intern to assist in supporting the IT Helpdesk. This person's success will be dependent on having a current mindset with regards to IT while supporting ...

Press-One Customer Care

IT Help Desk

Fort Collins, CO · On-site

$19 - $20/hr

You will help troubleshoot and resolve client hardware, software, and network issues reported via ... IT operations and user satisfaction. Shift is Monday through Friday, 4:00 AM to 12:30 PM.

MISSION YOGURT INC

Junior IT Specialist

Westminster, CO · On-site

$25 - $28/hr

This position is ideal for an entry-level technician looking to build hands-on experience in a fast ... Log, prioritize, and assist in resolving IT help desk requests submitted by store management.

Wendy's

IT Tech

Colorado Springs, CO

$17 - $20/hr

PAY RATE : $17 - $20 This position is for an IT Help Desk team member of a restaurant franchise that assists in installing and supporting networks in 182+ locations in nine states and reports to the ...

LJA Engineering

IT Desktop Support Tech

Denver, CO

$28 - $32/hr

The IT Desktop Support Technician will be assigned tickets by the Helpdesk agents after they have done their initial triage, troubleshooting and categorization of the tickets. If the IT Desktop ...

LJA Engineering

IT Desktop Support Tech

Denver, CO

$28 - $32/hr

The IT Desktop Support Technician will be assigned tickets by the Helpdesk agents after they have done their initial triage, troubleshooting and categorization of the tickets. If the IT Desktop ...

LJA Engineering

IT Desktop Support Tech

Denver, CO · On-site

$28 - $32/hr

The IT Desktop Support Technician will be assigned tickets by the Helpdesk agents after they have done their initial triage, troubleshooting and categorization of the tickets. If the IT Desktop ...

LJA Engineering

IT Support Specialist

Denver, CO

$34 - $38/hr

CompTIA A+, Microsoft 365 certification, and ITIL v4 Foundation highly preferred REQUIRED QUALIFICATIONS: * 8+ years of experience in desktop support or IT helpdesk roles * Strong knowledge of ...

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Entry Level It Helpdesk information

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$13

$24

$35

How much do entry level it helpdesk jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for entry level it helpdesk in Colorado is $24.34, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $27.31 per hour, depending on experience, location, and employer.

What is an entry level IT helpdesk?

Entry level IT helpdesk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users within an organization. These roles often involve responding to helpdesk tickets, resolving common hardware and software issues, and guiding users through solutions over the phone, email, or in person. Entry level IT helpdesk staff are typically the first point of contact for technical problems and may also assist with setting up computers, installing software, and maintaining system security. These jobs require strong communication skills, basic IT knowledge, and a willingness to learn on the job. They provide an excellent starting point for a career in IT, offering hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an entry level IT helpdesk technician?

To thrive as an Entry Level IT Helpdesk technician, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve user issues and explain technical solutions clearly. These skills are crucial to ensure efficient technical support, user satisfaction, and smooth IT operations within an organization.

What are the typical challenges an entry level IT helpdesk professional might face in their first few months?

Entry Level IT Helpdesk professionals often encounter challenges such as managing high volumes of support requests, learning to troubleshoot unfamiliar software and hardware issues, and adapting to ticketing systems used by the organization. Balancing the need to resolve issues quickly with thorough documentation can also be demanding. However, these challenges provide valuable hands-on experience and opportunities to develop strong communication and technical problem-solving skills, which are crucial for career advancement in IT support.

What are the most commonly searched types of It Helpdesk jobs in Colorado?

The most popular types of It Helpdesk jobs in Colorado are:

What are popular job titles related to Entry Level It Helpdesk jobs in Colorado?

For Entry Level It Helpdesk jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Entry Level It Helpdesk jobs in Colorado look for?

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What cities in Colorado are hiring for Entry Level It Helpdesk jobs?

Cities in Colorado with the most Entry Level It Helpdesk job openings:

Entry Level It Helpdesk jobs near you
Infographic showing various Entry Level It Helpdesk job openings in Colorado as of August 2026, with employment types broken down into 85% Full Time, 9% Part Time, 1% Temporary, and 5% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $50,635 per year, or $24.3 per hour.

Workstudy - IT Helpdesk

Denver, CO • On-site

Colorado Community College System Career Site
See more jobs at Colorado Community College System Career Siteexternal

Full-time

Re-posted 11 days ago

Job description

Title: Workstudy - IT Helpdesk

Position Type: Workstudy

College: Community College of Denver

Division: CCD Business Services

Department: CCD Information Technology Services

Campus: Auraria Campus

Location: Denver

Salary Range: 19.29

Job Summary:

The Information Technology Services (ITS) department at CCD provides technology resources, support, and services that enable student success and support the College’s academic and administrative operations. ITS delivers a broad range of services, including technical support, classroom technology, enterprise applications, networking, cybersecurity, cloud services, and digital collaboration tools.
This position serves as a primary point of contact for students, faculty, staff, and visitors seeking technology assistance. The role is responsible for delivering excellent customer service, troubleshooting technical issues, facilitating service requests, and connecting users with appropriate resources to ensure a positive and productive technology experience.

Duties & Responsibilities:

Utilize effective customer service skills to provide help desk phone, chat, email and in-person support; achieving first contact resolution whenever possible. Track, prioritize and document all requests using a ticketing system. Escalate unresolved problems to the appropriate personnel.
Participate in IT project activities as directed. These activities could include moving, un-boxing and installing or uninstalling computer or networking equipment, updating documentation or uploading records.

Competencies/KSAs:

Excellent written and verbal communication skills.
Excellent interpersonal skills with the ability to provide high-quality customer service and technical support to students, faculty, staff, and visitors.
Ability to work effectively in a diverse, multi-ethnic, and multicultural environment.
Demonstrated ability to work collaboratively as part of a team.
Ability to remain composed and professional in stressful situations.
Familiarity with Microsoft Windows, Microsoft 365, and/or macOS environments.
Ability to analyze and troubleshoot technical issues.
Ability to learn new technologies and procedures quickly.
Strong organizational, time-management, and attention-to-detail skills.

Minimum Qualifications:

Must be a current CCD student and have a work-study award. Must be enrolled in 6 credit hours.

Preferred Qualifications:

Previous customer service experience.
Previous information technology experience gained through employment, coursework, volunteer work, internships, or personal projects.
Students pursuing a degree or certificate in Computer Science, Computer Information Systems, Cybersecurity, or a related technology field are preferred.

Additional Information/Benefits:

Working at the Help Desk provides the opportunity to develop valuable professional and technical skills, including:
Customer service and user support
Effective verbal and written communication
Analytical thinking and problem-solving
Empathy and active listening
Time management and task prioritization
Attention to detail
Collaboration and teamwork
Adaptability and willingness to learn
Patience and professionalism
Working effectively under pressure
Troubleshooting and technical diagnostic skills
A positive, solution-oriented mindset
The above skills that are developed while working on a help desk are appropriate for any pathway. Extra knowledge will be gained by those in Computer Information Systems, Computer Science, Cybersecurity and Information Technology pathways as they will be working daily in a real world IT environment.

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