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Entry Level It Helpdesk Jobs in Alaska (NOW HIRING)

Log, monitor and track all IT Help Desk request from personnel and follow up on completed task utilizing ticketing and project management systems. * Maintain/monitor inventory of computer/software ...

Log, monitor and track all IT Help Desk request from personnel and follow up on completed task utilizing ticketing and project management systems. * Maintain/monitor inventory of computer/software ...

$16 - $21.25/hr

As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a ... Help monitor and track system issues, assisting in troubleshooting with supervision. * Perform ...

$15.25 - $20.50/hr

As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a ... Help monitor and track system issues, assisting in troubleshooting with supervision. * Perform ...

$15.50 - $20.50/hr

As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a ... Help monitor and track system issues, assisting in troubleshooting with supervision. * Perform ...

Showing results 41-60

Entry Level It Helpdesk information

See Alaska salary details

$13

$24

$36

How much do entry level it helpdesk jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for entry level it helpdesk in Alaska is $24.93, according to ZipRecruiter salary data. Most workers in this role earn between $20.72 and $27.98 per hour, depending on experience, location, and employer.

What is an entry level IT helpdesk?

Entry level IT helpdesk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users within an organization. These roles often involve responding to helpdesk tickets, resolving common hardware and software issues, and guiding users through solutions over the phone, email, or in person. Entry level IT helpdesk staff are typically the first point of contact for technical problems and may also assist with setting up computers, installing software, and maintaining system security. These jobs require strong communication skills, basic IT knowledge, and a willingness to learn on the job. They provide an excellent starting point for a career in IT, offering hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an entry level IT helpdesk technician?

To thrive as an Entry Level IT Helpdesk technician, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve user issues and explain technical solutions clearly. These skills are crucial to ensure efficient technical support, user satisfaction, and smooth IT operations within an organization.

What are the typical challenges an entry level IT helpdesk professional might face in their first few months?

Entry Level IT Helpdesk professionals often encounter challenges such as managing high volumes of support requests, learning to troubleshoot unfamiliar software and hardware issues, and adapting to ticketing systems used by the organization. Balancing the need to resolve issues quickly with thorough documentation can also be demanding. However, these challenges provide valuable hands-on experience and opportunities to develop strong communication and technical problem-solving skills, which are crucial for career advancement in IT support.

What are the most commonly searched types of It Helpdesk jobs in Alaska?

The most popular types of It Helpdesk jobs in Alaska are:

What are popular job titles related to Entry Level It Helpdesk jobs in Alaska?

For Entry Level It Helpdesk jobs in Alaska, the most frequently searched job titles are:

What job categories do people searching Entry Level It Helpdesk jobs in Alaska look for?

The top searched job categories for Entry Level It Helpdesk jobs in Alaska are:

What cities in Alaska are hiring for Entry Level It Helpdesk jobs?

Cities in Alaska with the most Entry Level It Helpdesk job openings:

Infographic showing various Entry Level It Helpdesk job openings in Alaska as of August 2026, with employment types broken down into 84% Full Time, 10% Part Time, 1% Temporary, and 5% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $51,859 per year, or $24.9 per hour.

$79K - $108K/yr

Full-time

Medical, Retirement, PTO

Posted 19 days ago


Key responsibilities

  • Perform systems and server administration tasks including user/group management, security permissions, group policies, and print services.

  • Assist in building, implementing, testing, maintaining, and decommissioning site systems within the network.

  • Monitor system performance, analyze anomalies, capacity utilization, database performance, event logs, and alerts to ensure system components are functioning as intended.


General Dynamics Information Technology rating

7.8

Company rating: 7.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

89th of 226 rated it services


Job description

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REQ#: RQ225151Public Trust: None Requisition Type: Regular Your Impact

Own your opportunity to support our nation's defense. Make an impact by connecting and securing critical operations across the globe, keeping our country safe and secure.

Job Description

Systems Administrator
Transform technology into opportunity as a Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT youll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As a Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Administrator joining our team to perform systems and server administration tasks including day-to-day user/group administration, security permissions, group policies, print services. Assists in the build, implementation, test, maintenance, and decommissioning of site systems within the network. Provides resource monitoring and analysis to ensure system architecture components are integrated and performing as intended. Monitors site datacenter performance using analytic tools. Provides technical analysis and leverages systems administration knowledge to review anomalies, capacity utilization, database performance, bulletins, event logs, and alerts within the network infrastructure. Installs and maintains system monitoring, analysis, and reporting tools.
HOW A SYSTEMS ADMINISTRATOR WILL MAKE AN IMPACT:
Manages the functionality and efficiency of a group of computers running on one or more operating systems
Ability to operate under supervision
Execute day-to-day management and operations of systems and networks
Manage COTS & GOTS products to collect, display and remediate a variety of automated system security and system operations/performance functions and metrics
Follow Operations and Maintenance (O&M) checklists to maintain the service (daily, weekly, monthly, yearly O&M checklists); build Tactics, Techniques and Processes (TTPs) and Standard Operating Processes (SOPs) associated with service checklists
Operate monitoring tools/capabilities with the enterprise security information and event management (SIEM) and create/tailor complex event alarms/rules and summary reports
Assist in analyzing technical risk, upon request, of emerging cybersecurity tools and processes
Work as part of a security incident response team as needed
Maintains systems to meet Enterprise Service Availability and Service Level Agreement requirements.
Utilizes IT Service Management (ITSM) Principles to identify, categorize, prioritize, escalate, troubleshoot, and resolve incidents.
Maintains systems security and ensures compliance with security policies and procedures.
Assists with the development of third-party monitoring actions and procedures for network infrastructure.
WHAT YOULL NEED TO SUCCEED:
Education: Technical Training, Certification(s) or Degree*
Required Experience: 1+ years of related experience
Required Technical Skills:

  • Must meet DOW 8570 requirements and be eligible for IAT level II access upon hire for positions with elevated privileges. Requirements include possessing and maintaining Security Plus CE. Additional specific certifications may be required, depending on job assignment.

  • Excellent troubleshooting, problem-solving and collaborative skills

Security Clearance Level: Secret


Required Skills and Abilities:

  • Ability to work efficiently in a fast-paced environment and multi-task while still ensuring high quality of work.

  • Experience working directly with hardware vendors involved in the incident resolution process.


Preferred Skills:

  • Experience with STIG patching, compliance, and other security activities

  • NOC/SOC operations background you've been in the trenches and know what works


Location: On Customer Site, Eielson AFB


GDIT IS YOUR PLACE:
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays

Work Requirements
Years of Experience

1 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

Security+, CE - Sec+ CE - Sec+ CE

Travel Required

Less than 10%

Citizenship

U.S. Citizenship Required

Salary and Benefit Information

The likely salary range for this position is $79,900 - $108,100. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.

Our Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans


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About General Dynamics Information Technology

Sourced by ZipRecruiter

GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US