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Entry Level It Help Desk Jobs in Rialto, CA (NOW HIRING)

Level 0 Help Desk Technician

Corona, CA · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • PTO

This internship offers a fantastic opportunity to gain hands-on experience in the IT field, working ... Help set up and configure new hardware and software for clients. * Provide support for network ...

Level 0 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

  • Medical

  • Dental

  • Vision

  • PTO

This internship offers a fantastic opportunity to gain hands-on experience in the IT field, working ... Help set up and configure new hardware and software for clients. * Provide support for network ...

Level 0 Help Desk Technician

Corona, CA

$20.75 - $28/hr

  • Medical

  • Dental

  • Vision

  • PTO

This internship offers a fantastic opportunity to gain hands-on experience in the IT field, working ... Help set up and configure new hardware and software for clients. * Provide support for network ...

Be Seen First

MSP Helpdesk Supervisor

Lake Elsinore, CA · On-site

$70K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is ideal for someone with MSP or IT services experience who has been a senior technician, team lead, dispatcher/coordinator, helpdesk supervisor, or service desk lead and is ready to take ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Showing results 21-40

Entry Level It Help Desk information

See Rialto, CA salary details

$12

$23

$33

How much do entry level it help desk jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for entry level it help desk in Rialto, CA is $23.21, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $26.01 per hour, depending on experience, location, and employer.

What is an entry level IT help desk job?

Entry level IT help desk jobs are positions where individuals provide technical support and assistance to users experiencing computer or network issues. These roles typically involve troubleshooting hardware and software problems, answering technical questions, and escalating complex issues to higher-level support staff. Entry level IT help desk technicians often work in call centers, corporate offices, or remotely, and they serve as the first point of contact for IT-related inquiries. The role is ideal for those starting their careers in information technology and provides valuable experience in customer service and technical problem-solving.

What skills and qualifications are needed for an entry level IT help desk professional?

To thrive as an Entry Level IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is commonly required. Strong communication, patience, and problem-solving abilities help you assist users effectively and manage multiple requests. These skills and qualities are crucial for ensuring efficient technical support and high user satisfaction in IT environments.

What are common challenges faced by entry level IT help desk professionals, and how can they be addressed?

Entry level IT Help Desk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong problem-solving skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on experience. Additionally, improving your customer service skills will help you explain solutions clearly and build positive relationships with users.

What is the difference between Entry Level It Help Desk vs Help Desk Technician?

AspectEntry Level It Help DeskHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (preferred)
Work EnvironmentHelp desk support, remote or on-site, basic troubleshootingTechnical support, troubleshooting hardware/software issues
Employer UsageIT departments, MSPs, corporate supportIT support teams, service providers, corporate environments

Both roles involve providing technical support and troubleshooting, often requiring similar certifications like CompTIA A+. The main difference is that 'Help Desk Technician' may imply a slightly more experienced or specialized position, but both are entry-level roles focused on assisting users with IT issues in similar environments.

Can you do an entry level IT help desk with no experience?

Entry level IT Help Desk positions often do not require prior experience and focus on basic technical skills, customer service, and problem-solving abilities. Candidates typically need familiarity with operating systems, troubleshooting tools, and may benefit from certifications like CompTIA A+; on-the-job training is common. Having some technical knowledge or related coursework can improve chances of securing such roles.

How to get started in an entry level IT help desk?

To start as an entry-level IT help desk technician, gain foundational knowledge of computer hardware, software, and networking through online courses or certifications like CompTIA A+. Develop strong communication and problem-solving skills, and seek internships or entry-level positions to gain practical experience in troubleshooting and customer support environments.

What are the most commonly searched types of It Help Desk jobs in Rialto, CA?

The most popular types of It Help Desk jobs in Rialto, CA are:

What job categories do people searching Entry Level It Help Desk jobs in Rialto, CA look for?

The top searched job categories for Entry Level It Help Desk jobs in Rialto, CA are:

What cities near Rialto, CA are hiring for Entry Level It Help Desk jobs?

Cities near Rialto, CA with the most Entry Level It Help Desk job openings:

Infographic showing various Entry Level It Help Desk job openings in Rialto, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $48,287 per year, or $23.2 per hour.

$27 - $29/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago


Geary Pacific Supply rating

9.2

Company rating: 9.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

19th of 419 rated retail wholesalers


Job description

As IT Services Assistant one is responsible for identifying and analyzing all company computer systems to ensure optimal performance. The IT Services Assistant will help aid to develop enhancements including designing, configuring, and maintaining system services within company infrastructure, monitoring the data communications to ensure system is available to all users. This position will be responsible todeploy and maintain software and hardware platforms critical to our general business operations. This position requires strong troubleshooting skills to aid branch locations with fixing any technical issue that may occur. This position is responsible for assisting with the development and maintenance of the company web presence including websites and social media.

Responsibilities

As IT Services Assistant, you will be responsible for the overall performance of numerous company IT systems. Responsibilities include, but are not limited to:

  • Respond to Technical Support Service Desk issues related to employee workstations, printers, networking, mobile devices, etc.
  • Log and maintain Technical Support Service Desk tickets using the company help desk platform.
  • Proactively monitor and maintain networks across all company locations.
  • Maintain user workstations for maximum reliability and uptime.
  • Monitor and maintain the company ERP system to ensure maximum uptime for all users.
  • Support and maintain the company's Windows server environment.
  • Assist with monitoring, maintenance, and configuration of the company VoIP phone system.
  • Set up new users on all necessary IT-related tools.
  • Provide end-user training, including new user orientation and support for technology rollouts.
  • Support special projects to ensure proper installation and configuration in a timely manner.
  • Ensure all company IT inventory is up to date with current software/hardware versions and assist with upgrades.
  • Maintain inventory lists of all IT-related assets across company locations.
  • Develop and distribute "how-to" setup guides to help employees resolve common technical issues.

Qualifications and Education Requirements

  • 1-3 years of comparable job responsibilities
  • 4 Year Degree

Preferred Skills

  • Advanced knowledge of Windows, iOS, Android, and Microsoft Office.
  • Experience with Microsoft Intune, SharePoint, and Azure.
  • Familiarity with Active Directory and user account administration.
  • Basic networking knowledge (IP addressing, DNS, DHCP, VPN).
  • Ability to prioritize and manage multiple support tickets effectively.
  • Experience supporting VoIP phone systems.
  • Skilled in communicating technical support processes to end-users in clear, understandable terms.
  • Team player willing to assist all employees, and resolve needs effectively and efficiently.
  • Strong troubleshooting skills to ensure proper resolution to any issues.

BENEFITS:Geary Pacific offers a generous bonus program with monthly, quarterly, and annual payouts and a comprehensive benefits program including: Medical; Dental; Vision; employer paid Life and Long Term Disability Insurance; 401k with matching; Profit sharing, Paid vacation, plus Personal time off and paid holidays.

A little bit about us....... Geary Pacific Corporation, based in Anaheim and established in 1961, is a heating, air conditioning, and ventilation distributor. Our culture is focused on maintaining a positive work environment while providing our customers with professional, knowledgeable, and friendly service. We are a Customer Service Company focused on making Happy Customers! Learn more about us at:www.gearypacific.com Geary Pacific is a drug free workplace.

$27.00 to $29.00 per hour


What Geary Pacific Supply employees say

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