IT Director
Ontario, CA · On-site
Monitor and respond quickly and effectively to requests received through the IT helpdesk * Respond to customer queries by phone and email * Create step-by-step training material with screenshots for ...
IT Director
Ontario, CA · On-site
Monitor and respond quickly and effectively to requests received through the IT helpdesk * Respond to customer queries by phone and email * Create step-by-step training material with screenshots for ...
IT Specialist
San Bernardino, CA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Kforce has a client that is seeking an IT Specialist in San Bernardino, CA. In this role, you will ... Vendor management or maintaining vendor relationships is helpful. Duties: * Perform detailed ...
IT Specialist
San Bernardino, CA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Kforce has a client that is seeking an IT Specialist in San Bernardino, CA. In this role, you will ... Vendor management or maintaining vendor relationships is helpful. Duties: * Perform detailed ...
IT Specialist
Pomona, CA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Job Title:IT Specialist Location: Pomona, CA (In-office) Position Type:Full-time Vacancy Status ... help facilitate sharing of information between people. It is about understanding the emotional ...
IT Specialist
Pomona, CA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Job Title:IT Specialist Location: Pomona, CA (In-office) Position Type:Full-time Vacancy Status ... help facilitate sharing of information between people. It is about understanding the emotional ...
... high-tech environment. In this role, you will provide fast, effective, Tier 1 and Tier 2 level ... Provide Tier 1 and Tier 2 helpdesk support, ensuring the problem is resolved to the end user ...
... high-tech environment. In this role, you will provide fast, effective, Tier 1 and Tier 2 level ... Provide Tier 1 and Tier 2 helpdesk support, ensuring the problem is resolved to the end user ...
IT Generalist
Placentia, CA · On-site
$25 - $30/hr
You'll be the sole IT lead, responsible for keeping our systems humming while jumping in wherever ... Help maintain inventory accuracy and data integrity * Jump in on pick/pack tasks or other team ...
Quick apply
IT Generalist
Placentia, CA · On-site
$25 - $30/hr
You'll be the sole IT lead, responsible for keeping our systems humming while jumping in wherever ... Help maintain inventory accuracy and data integrity * Jump in on pick/pack tasks or other team ...
IT Generalist
Placentia, CA · On-site
$25 - $30/hr
You'll be the sole IT lead, responsible for keeping our systems humming while jumping in wherever ... Help maintain inventory accuracy and data integrity * Jump in on pick/pack tasks or other team ...
Quick apply
IT Generalist
Placentia, CA · On-site
$25 - $30/hr
You'll be the sole IT lead, responsible for keeping our systems humming while jumping in wherever ... Help maintain inventory accuracy and data integrity * Jump in on pick/pack tasks or other team ...
Be Seen First
IT Support Specialist
San Dimas, CA · On-site
$27 - $35/hr
Medical
Dental
Vision
Life
Retirement
PTO
IT Support Specialist We are an IT support firm seeking an experienced IT support specialist to ... Experience: 2+ yrs of experience supporting users in a helpdesk role is required . Polish: you must ...
Quick apply
Be Seen First
IT Support Specialist
San Dimas, CA · On-site
$27 - $35/hr
Medical
Dental
Vision
Life
Retirement
PTO
IT Support Specialist We are an IT support firm seeking an experienced IT support specialist to ... Experience: 2+ yrs of experience supporting users in a helpdesk role is required . Polish: you must ...
IT Coordinator
Anaheim, CA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
... IT Coordinator in Anaheim, CA. Provides IT department services by implementing administrative ... May sometimes assist team in answering help desk calls and creating trouble tickets At PPOSBC, we ...
IT Coordinator
Anaheim, CA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
... IT Coordinator in Anaheim, CA. Provides IT department services by implementing administrative ... May sometimes assist team in answering help desk calls and creating trouble tickets At PPOSBC, we ...
IT Coordinator
$54K - $67K/yr
Medical
Dental
Vision
Life
Retirement
PTO
... IT Coordinator in Anaheim, CA. Provides IT department services by implementing administrative ... May sometimes assist team in answering help desk calls and creating trouble tickets At PPOSBC, we ...
IT Coordinator
$54K - $67K/yr
Medical
Dental
Vision
Life
Retirement
PTO
... IT Coordinator in Anaheim, CA. Provides IT department services by implementing administrative ... May sometimes assist team in answering help desk calls and creating trouble tickets At PPOSBC, we ...
IT Coordinator
Anaheim, CA · On-site
$54K - $67K/yr
Medical
Dental
Vision
Life
Retirement
PTO
... IT Coordinator in Anaheim, CA. Provides IT department services by implementing administrative ... May sometimes assist team in answering help desk calls and creating trouble tickets At PPOSBC, we ...
IT Coordinator
Anaheim, CA · On-site
$54K - $67K/yr
Medical
Dental
Vision
Life
Retirement
PTO
... IT Coordinator in Anaheim, CA. Provides IT department services by implementing administrative ... May sometimes assist team in answering help desk calls and creating trouble tickets At PPOSBC, we ...
Oversee all IT services, including infrastructure, enterprise applications, help desk, and instructional technologies. * Ensure reliable, secure, and high-performing systems, networks, and services.
Oversee all IT services, including infrastructure, enterprise applications, help desk, and instructional technologies. * Ensure reliable, secure, and high-performing systems, networks, and services.
IT Quality Lead
$72K/yr
Medical
Dental
Vision
Retirement
The IT Quality Lead will support day-to-day technology needs while also helping maintain quality system integrity through CAPA, ECO, DCO, document control, change management, and continuous ...
Quick apply
IT Quality Lead
$72K/yr
Medical
Dental
Vision
Retirement
The IT Quality Lead will support day-to-day technology needs while also helping maintain quality system integrity through CAPA, ECO, DCO, document control, change management, and continuous ...
Information Technology Professional
Medical
Dental
Vision
Retirement
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...
Information Technology Professional
Medical
Dental
Vision
Retirement
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...
Information Technology Professional
Medical
Dental
Vision
Retirement
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...
Information Technology Professional
Medical
Dental
Vision
Retirement
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...
Information Technology Professional
Medical
Dental
Vision
Retirement
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...
Information Technology Professional
Medical
Dental
Vision
Retirement
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...
Information Technology Professional
Medical
Dental
Vision
Retirement
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...
Information Technology Professional
Medical
Dental
Vision
Retirement
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...
Information Technology Professional
Medical
Dental
Vision
Retirement
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...
Information Technology Professional
Medical
Dental
Vision
Retirement
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...
Information Technology Professional
Medical
Dental
Vision
Retirement
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...
Information Technology Professional
Medical
Dental
Vision
Retirement
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...
Information Technology Professional
Medical
Dental
Vision
Retirement
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...
Information Technology Professional
Medical
Dental
Vision
Retirement
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...
Information Technology Professional
Medical
Dental
Vision
Retirement
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...
Information Technology Professional
Medical
Dental
Vision
Retirement
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...
It Helpdesk information
See Rialto, CA salary details
$12.78 - $14.70
2% of jobs
$14.70 - $16.63
6% of jobs
$16.63 - $18.56
12% of jobs
$19.10 is the 25th percentile. Wages below this are outliers.
$18.56 - $20.49
17% of jobs
The median wage is $22.03 / hr.
$20.49 - $22.42
16% of jobs
$22.42 - $24.35
16% of jobs
$25.31 is the 75th percentile. Wages above this are outliers.
$24.35 - $26.27
12% of jobs
$26.27 - $28.20
7% of jobs
$28.20 - $30.13
6% of jobs
$30.13 - $32.06
3% of jobs
$32.06 - $33.99
2% of jobs
$12
$23
$33
How much do it helpdesk jobs pay per hour?
As of Aug 17, 2026, the average hourly pay for it helpdesk in Rialto, CA is $23.21, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $26.01 per hour, depending on experience, location, and employer.
What is an IT Helpdesk professional?
IT Helpdesk professionals are technical support specialists who assist users with computer hardware, software, and network issues. They serve as the first point of contact for troubleshooting technical problems, either remotely or in-person. Their responsibilities include diagnosing issues, providing solutions, escalating complex problems, and maintaining documentation of support requests. IT Helpdesk staff play a crucial role in ensuring smooth daily operations and minimizing downtime for businesses.
What skills and qualifications are needed to thrive as an IT Helpdesk professional?
To thrive as an IT Helpdesk professional, you need a strong understanding of computer hardware, operating systems, networking basics, and typically a relevant certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with ticketing systems, remote troubleshooting tools, and common office software is essential. Excellent communication, patience, and problem-solving skills help build rapport with users and resolve issues efficiently. These skills ensure quick problem resolution, high user satisfaction, and reliable support for business operations.
What are typical challenges faced by IT Helpdesk professionals, and how can they be managed?
IT Helpdesk professionals frequently encounter challenges such as handling high volumes of support requests, troubleshooting a wide range of technical issues, and communicating solutions to users with varying technical backgrounds. Time management and prioritization are key, as is developing a strong knowledge base of common problems and solutions. Building strong communication skills and staying patient under pressure can help ensure smooth interactions with end users. Many organizations also provide training and encourage Helpdesk staff to collaborate closely with technical teams to escalate and resolve more complex issues.
What is the difference between It Helpdesk vs Technical Support Specialist?
| Aspect | It Helpdesk | Technical Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, Cisco CCNA (optional) |
| Work Environment | Helpdesk ticketing systems, remote support, on-site | Customer sites, remote, or call centers |
| Industry Usage | IT departments, MSPs, corporate support | IT companies, tech vendors, corporate support |
Both roles involve troubleshooting and supporting IT issues, but It Helpdesk typically focuses on handling user tickets and remote support within an organization, while Technical Support Specialists often provide more in-depth technical assistance, sometimes involving hardware or network issues. The roles overlap in certifications and work environments, but the scope and complexity of support can differ.
How hard is it helpdesk to get a helpdesk job?
Getting a helpdesk job typically requires basic technical knowledge, customer service skills, and sometimes relevant certifications like CompTIA A+. Entry-level positions are accessible to those with a willingness to learn, but competition can vary based on location and experience. Building skills in troubleshooting, common software, and remote support can improve chances of securing a helpdesk role.
Is IT Helpdesk a good career?
IT Helpdesk is a viable career option for individuals interested in technical support, troubleshooting, and customer service. It often requires knowledge of operating systems, networking, and common software tools, with opportunities for certifications like CompTIA A+ to advance. The role can lead to higher IT positions such as system administrator or network technician.
What does an IT Helpdesk do?
An IT Helpdesk provides technical support to users by troubleshooting hardware, software, and network issues. They assist with system setup, maintenance, and resolving technical problems, often using ticketing systems and remote access tools. Strong communication skills and knowledge of operating systems and common software are essential for this role.
What are the most commonly searched types of It Helpdesk jobs in Rialto, CA?
The most popular types of It Helpdesk jobs in Rialto, CA are:
What job categories do people searching It Helpdesk jobs in Rialto, CA look for?
The top searched job categories for It Helpdesk jobs in Rialto, CA are:
What cities near Rialto, CA are hiring for It Helpdesk jobs?
Cities near Rialto, CA with the most It Helpdesk job openings:
Full-time
Posted 6 days ago
Job description
Position
IT Director
Description
Role and Responsibilities
The Information Technology Director will have an integral role providing user support,customer service and implementation of IT platforms companywide while leading and collaborating with their direct team.
**Travel is required nationwide**
THIS POSITION IS AN ONSITE POSITION-NOT REMOTE
Tasks and Responsibilities
Position Requirements
Requirements
Location
ES Management - Corporate
Full-Time/Part-Time
Full-Time
Shift
Various Shifts
Exempt/Non-Exempt
Exempt
Pay scale
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
This position is currently accepting applications.
IT Director
Description
Role and Responsibilities
The Information Technology Director will have an integral role providing user support,customer service and implementation of IT platforms companywide while leading and collaborating with their direct team.
**Travel is required nationwide**
THIS POSITION IS AN ONSITE POSITION-NOT REMOTE
Tasks and Responsibilities
- Ability to adapt to changing priorities
- Maintain a solution focused mindset
- Establish SOP's for the department
- Prior experience leading teams
- Monitor and respond quickly and effectively to requests received through the IT helpdesk
- Respond to customer queries by phone and email
- Create step-by-step training material with screenshots for clients
- Provide technical assistance and support for incoming concerns and issues related to systems, software and hardware
- Document internal procedures
- Maintain daily performance of computer systems
- Ask educated questions and listen to customers to determine root cause of issues
- Work through the problem-solving process with customers, empowering them to do the same in the future
- Run diagnostic problems to resolve problems
- Clean up computers
- Train incoming staff on company equipment
- Report significant and recurring issues to the tier-2 support team
- Resolve technical problems with Local Area Networks (LA), Wide Area Networks (WAN), and other systems
- Collect feedback to determine patterns and issues such that they can be resolved or FAQs can be provided to customer to ease in troubleshooting
Position Requirements
Requirements
- 10 years of experience leading teams within Information Technology
- Bachelors Degree in Information Technology
- Masters Degree preferred
- Travel is required Nationwide
- Prior experience creating SOP's
- A+ Certification, Security, and or networking certification required
- Knowledge of computer operating systems, hardware and software.
- Analytical thinking skills. knowledge of engineering science and technology.
- Proficiency in IT helpdesk software
- Exceptional ability to provide technical support and resolve queries.
- Ability to determine IT needs and train end-users.
Location
ES Management - Corporate
Full-Time/Part-Time
Full-Time
Shift
Various Shifts
Exempt/Non-Exempt
Exempt
Pay scale
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
This position is currently accepting applications.