Entry Level Insurance Customer Service Representative Jobs in Scranton, PA

Benefits:

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Pay: $32,000 - $75,000 per year with uncapped commissions.

Uncapped Earning Potential | Growth-Focused Role | Career-Defining Opportunity

Who We Are

At Northeast Title & Tag, we’re not just about paperwork—we’re about possibilities. We help our customers navigate title, tag, and insurance services with ease, but our real mission is creating opportunities. For our clients. For our team. For you.

We’re on the hunt for ambitious, sales-driven professionals to join Team Thompson in Insurance Sales with Uncapped Commission. If you’re hungry for success, thrive in a fast-paced, customer-focused environment, and want to earn what you’re truly worth, let’s talk.

What You’ll Do

Sell & Close Deals: Once licensed, you’ll own the sales process—selling and binding insurance policies that fit our customers’ needs while growing your book of business.

Build Your Pipeline: We provide the leads and teach you how to sell, helping you lay the foundation for your success in sales.

Cold Call B2B: Proactively reach out to businesses to generate new opportunities and expand our client base.

Cross-Sell & Upsell: More than just insurance! You’ll leverage client interactions to introduce additional services across our divisions—Title & Tag, Insurance, DOT Compliance, and Pack & Send.

Make It Happen: Outbound calls, inbound inquiries, walk-in customers—every interaction is a sales opportunity. You’ll provide tailored solutions and turn prospects into lifelong clients.

Master Client Management: Use our Agency Management System (AMS) to track leads, manage follow-ups, and boost retention rates.

Be a Growth Partner: Work alongside marketing to launch sales campaigns, generate leads, and fuel business expansion.

What We’re Looking For

Sales-First Mentality: If you love hitting targets, chasing commissions, and making an impact, you’ll thrive here.

Tech-Savvy: Experience with AMS or CRM software is a plus.

Charismatic Communicator: Strong people skills, persuasive negotiation tactics, and a natural closer.

Multitasking Mastery: Juggling multiple clients, calls, and sales opportunities with ease.

Bilingual (Preferred but not required): We love candidates who can connect with diverse clients in multiple languages.

Insurance Experience (Preferred but not required): If you’re new to insurance but have a strong sales background, we’ll help you get licensed.

What You’ll Need

A Winning Attitude – Positivity, resilience, and a drive to succeed will take you far.

Strong Work Ethic – Sales rewards those who put in the effort, and we’re looking for go-getters who aren’t afraid to hustle.

Self-Motivation – You’re eager to learn, grow, and take control of your earning potential.

Insurance Sales License – If you’re not already licensed, we’ll help you get there!

Why Join Us?

Uncapped Commission Potential – The harder you hustle, the more you earn.

Career Acceleration – This role is designed for growth—transitioning from admin and customer service into a high-powered sales career.

Support & Training – We invest in you with ongoing training, licensing assistance, and a team that’s got your back.

Recognition & Rewards – Your success is celebrated here, with bonuses, incentives, and professional growth opportunities.

Perks & Benefits

401(k) with matching

Health, dental, vision, and life insurance

Paid time off

Professional development support

Performance-based bonuses

Your Schedule

Monday – Friday (Weekends as needed) Must have the ability to commute to our Keyser Ave store.

Ready to Bet on Yourself? Apply Today!

If you’re ambitious, motivated, and ready to build a lucrative sales career, we want to hear from you.

Submit your resume and a cover letter showcasing your sales experience, career goals, and why you’re the perfect fit for this high-growth role.

This isn’t just another job—it’s your chance to build a future in sales. Let’s make it happen.