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Entry Level Insurance Customer Service Representative Jobs in Erie, PA

Domino's Pizza LLC

Customer Service Rep (CSR)

Erie, PA · On-site

$15.50 - $21/hr

Customer Service Rep (CSR) Right now, we are searching for qualified customer service reps with personality and people skills. We are growing so fast it's hard to keep up, and that means Domino's has ...

U-Haul

Customer Service Representative

Harborcreek, PA · On-site

$14.25 - $19.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple ...

Adecco

Customer Service Representative

Erie, PA

$21 - $23/hr

As a Customer Service Representative, you will be responsible for customer service in a ... life insurance, short-term disability, additional voluntary benefits, EAP program, commuter ...

Adecco

Customer Service Representative

Erie, PA · On-site

$21 - $23/hr

As a Customer Service Representative, you will be responsible for customer service in a ... life insurance, short-term disability, additional voluntary benefits, EAP program, commuter ...

U-Haul

Customer Service Representative

Erie, PA

$15.50 - $21/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Erie, PA · On-site

$15.50 - $21/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Erie, PA · On-site

$15.50 - $21/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Erie, PA · On-site

$15.50 - $21/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Erie, PA

$15.50 - $21/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Erie, PA

$15.50 - $21/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Erie, PA

$15.50 - $21/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Erie, PA

$15.50 - $21/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Erie, PA · On-site

$15.50 - $21/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Erie, PA · On-site

$15.50 - $21/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Erie, PA · On-site

$15.50 - $21/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

Domino's Franchise

Customer Service Rep CSR

Erie, PA · On-site

$15.50 - $21/hr

Right now, we are searching for qualified customer service reps with personality and people skills. We are growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to ...

Domino's Pizza

Customer Service Rep (CSR)

Erie, PA · On-site

$15.50 - $21/hr

Right now, we are searching for qualified customer service reps with personality and people skills. We are growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to ...

Domino's

Customer Service Rep (CSR)

Erie, PA · On-site

$15.50 - $21/hr

Company Description Right now, we are searching for qualified customer service reps with personality and people skills. We are growing so fast it's hard to keep up, and that means Domino's has lots ...

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All JobsInsurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative Jobs in Erie, PA

Entry Level Insurance Customer Service Representative information

See Erie, PA salary details

$9

$18

$26

How much do entry level insurance customer service representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for entry level insurance customer service representative in Erie, PA is $18.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.24 per hour, depending on experience, location, and employer.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Erie, PA?

For Entry Level Insurance Customer Service Representative jobs in Erie, PA, the most frequently searched job titles are:

What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Erie, PA look for?

The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Erie, PA are:

What cities near Erie, PA are hiring for Entry Level Insurance Customer Service Representative jobs?

Cities near Erie, PA with the most Entry Level Insurance Customer Service Representative job openings:

Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Erie, PA as of June 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,879 per year, or $18.2 per hour.

Insurance Customer Service Representative

Lafaro Insurance Agency

Erie, PA • On-site

$17 - $19/hr

Full-time

Dental, Retirement

Posted 7 days ago

Job description

At Lafaro Insurance Agency, we believe that insurance is about people, not paperwork. Based in Erie, Pennsylvania, we have spent years building a reputation rooted in trust and genuine care for our neighbors. As we continue to grow, we are looking for a dedicated Customer Service Representative to join our small, close-knit team. This role is more than just answering phones; it is about being a steady, reliable voice for our clients when they need it most. You will have the opportunity to counsel, helping clients navigate their insurance needs. We foster a workplace where your voice is heard, your professional development is encouraged, and your contributions are truly valued. If you enjoy building relationships and take pride in helping others find peace of mind, you will be at home here, and together, we can continue to provide the exceptional service our clients have come to rely on.


Benefits

Hourly Base Salary + Bonus Opportunities

Retirement Plan

Dental Insurance

Mon-Fri Schedule

Hands on Training


Responsibilities

Serve as the primary point of contact for our policyholders, addressing their inquiries with care and clarity.

Process policy changes, renewals, and endorsements while ensuring all documentation is accurate.

Assist clients through the claims process, offering support and guidance during difficult situations.

Review customer accounts regularly to identify coverage gaps and suggest beneficial adjustments.

Maintain precise records in our internal systems to ensure every client interaction is documented properly.

Collaborate with the broader team to solve complex problems and improve our service workflows.


Requirements

Active Pennsylvania Property & Casualty Insurance License, or willingness to obtain within reasonable time frame

Having bilingual abilities, either English/Hispanic or English/Russian is preferred

Willingness to pursue level of education to obtain deep understanding of policy language, coverage.and forms.

Attention to detail, and strong organizational skills..

Ability to effectively remedy situations involving client dissatisfaction.