ZipRecruiter

Log In

2

Entry Level Insurance Customer Service Representative Jobs in York, PA

AAA Central Penn

Insurance Customer Service Agent

Camp Hill, PA · On-site

$15.25 - $20.50/hr

Insurance Client Service Agent Do you thrive in a fast-paced, rewarding customer service environment? Do you enjoy helping others understand how to protect what matters most? If so, AAA Central Penn ...

U-Haul

Customer Service Representative

East Petersburg, PA · On-site

$15.50 - $21/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple ...

U-Haul

Customer Service Representative

New Oxford, PA · On-site

$16.90 - $17.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple ...

Community Veterinary Partners

CSR

Harrisburg, PA · On-site

$15.75 - $21.50/hr

Veterinary Client Service Representative (CSR) Looking for a fun, fast-paced job with animals? Join ... insurance, paid time off, and awesome pet discounts!). * You'll be working in a fun, dynamic, and ...

Planet Fitness

FT Customer Service Rep

Harrisburg, PA · On-site

$12/hr

Growth Opportunities over 90% of our management team started as an entry level team member ... Basic Life Insurance & Short-Term Disability I00% Company Paid! * Employee Assistance Program

High's

Customer Service Representative

Emigsville, PA · On-site

$15.75 - $21.25/hr

Customer Service Representative Hot Job Store 153 - Emigsville, PA 17318 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category ...

High's

Customer Service Representative

Columbia, PA · On-site

$15.50 - $21/hr

Customer Service Representative Hot Job Store 151 - Columbia, PA Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Retail ...

High's

Customer Service Representative

Mount Joy, PA · On-site

$15.75 - $21.25/hr

Customer Service Representative Hot Job Store 150 - Mount Joy, PA Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

High's

Customer Service Representative

Lititz, PA · On-site

$14.75 - $20.25/hr

Customer Service Representative Hot Job Store 154 - Lititz, PA 17543 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

next page

Showing results 1-20

All JobsInsurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative Jobs in York, PA

Entry Level Insurance Customer Service Representative information

See York, PA salary details

$9

$18

$26

How much do entry level insurance customer service representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for entry level insurance customer service representative in York, PA is $18.50, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.58 per hour, depending on experience, location, and employer.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in York, PA?

For Entry Level Insurance Customer Service Representative jobs in York, PA, the most frequently searched job titles are:

What job categories do people searching Entry Level Insurance Customer Service Representative jobs in York, PA look for?

The top searched job categories for Entry Level Insurance Customer Service Representative jobs in York, PA are:

What cities near York, PA are hiring for Entry Level Insurance Customer Service Representative jobs?

Cities near York, PA with the most Entry Level Insurance Customer Service Representative job openings:

Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in York, PA as of June 2026, with employment types broken down into 73% Full Time, and 27% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,479 per year, or $18.5 per hour.

Bilingual Insurance Customer Service Representative

Talent Connect Staffing Solutions

Camp Hill, PA • On-site

$15.25 - $19.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description


Job Description:
We are looking for a Bilingual Insurance Customer Service Representative to join our team. This role requires a dynamic individual who can assist our diverse customer base with their insurance needs, providing exceptional service and support. You will handle inquiries, process claims, and manage policy updates while ensuring a positive customer experience.
Requirements
Key Responsibilities:
•Provide outstanding customer service via phone, email, and chat in both English and [Specify Second Language].
•Assist clients with insurance policy updates, renewals, and billing inquiries.
•Process claims accurately and efficiently, ensuring all necessary documentation is completed.
•Educate customers on insurance products and services, helping them make informed decisions.
•Maintain detailed records of customer interactions and transactions.
•Collaborate with internal teams to resolve customer issues and improve service processes.
•Stay informed about industry trends and company policies to provide accurate information to clients.
•Meet individual performance targets and contribute to team goals.
Requirements:
•Bilingual proficiency in English and [Specify Second Language], both written and verbal.
•Prior experience in customer service, preferably in the insurance industry.
•Strong communication and interpersonal skills.
•Excellent attention to detail and problem-solving abilities.
•Ability to manage multiple tasks and prioritize effectively.
•Proficiency with customer service software and databases.
•High school diploma or equivalent; additional certifications in insurance or customer service are a plus.
Benefits
Benefits:
•Competitive salary
•Health, dental, and vision insurance
•Paid time off and holidays
•Retirement plan options
•Opportunities for professional development

Apply