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Entry Level Insurance Customer Service Representative Jobs in Riverside, CA

gpac

CSR - Commercial Insurance

Irvine, CA · On-site

$47K - $64K/yr

Customer Service Representative - Insurance Agency About the Opportunity We are seeking a dependable and customer-focused Customer Service Representative to join a growing independent insurance ...

gpac

CSR - Commercial Insurance

Orange, CA

$47K - $64K/yr

Customer Service Representative - Insurance Agency About the Opportunity We are seeking a dependable and customer-focused Customer Service Representative to join a growing independent insurance ...

gpac

CSR - Commercial Insurance

Mission Viejo, CA

$47K - $64K/yr

Customer Service Representative - Insurance Agency About the Opportunity We are seeking a dependable and customer-focused Customer Service Representative to join a growing independent insurance ...

David Cook

Insurance Producer/CSR

Mira Loma, CA · On-site

$23 - $46/hr

We have openings for top performing Sales Representatives and Customer Service Representatives to ... With our insurance agencys top-notch customer care, and our amazing products and services, we are ...

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All JobsInsurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative Jobs in Riverside, CA

Entry Level Insurance Customer Service Representative information

See Riverside, CA salary details

$10

$19

$28

How much do entry level insurance customer service representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for entry level insurance customer service representative in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Insurance Customer Service Representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

What does an Entry Level Insurance Customer Service Representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an Entry Level Insurance Customer Service Representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.
What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Riverside, CA? For Entry Level Insurance Customer Service Representative jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Riverside, CA look for? The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Entry Level Insurance Customer Service Representative jobs? Cities near Riverside, CA with the most Entry Level Insurance Customer Service Representative job openings:
Entry Level Insurance Customer Service Representative jobs near you

Customer Service Representative - State Farm Agent Team Member

Alex Mora - State Farm Agent

Orange, CA

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

Benefits:
  • 401(k) 4% guaranteed match
  • Dental and Vision 100% sponsored
  • Base Salary plus commission/bonus
  • $75K Life insurance 100% sponsored
  • Weekends off
  • Opportunity for advancement
  • Paid time off

ROLE DESCRIPTION:
Alex Mora - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Customer Service Representative - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.
We look forward to incorporating your energy and marketing perspective into our team as we build success together.
RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
  • Bilingual - Spanish required
  • 2+ years of insurance customer service experience
  • Dedicated to customer service
  • Personal Lines License
  • Able to obtain Property and Casualty License
  • Able to achieve mutually agreed upon marketing goals

BENEFITS:
  • Group health plan. $300 monthly allowance
  • $75K Life insurance 100% sponsored
  • Base Salary plus commission/bonus
  • Dental and Vision 100% sponsored
  • 401(k) 4% guaranteed match
  • Weekends Off
  • We'll pay for your license if not licensed
  • Paid time off
  • Opportunity for advancement