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Entry Level Insurance Customer Service Representative Jobs in Rialto, CA

RighTime Home Services

Customer Service Rep

Corona, CA · On-site

$18 - $20/hr

Company-paid life insurance * Clean office environment with strong team culture * Career growth opportunities within a national network Responsibilities As a Customer Service Representative ...

ARS-Rescue Rooter

Customer Service Rep

Corona, CA

$18 - $20/hr

Company-paid life insurance * Clean office environment with strong team culture * Career growth opportunities within a national network Responsibilities As a Customer Service Representative ...

U-Haul

Customer Service Representative

Orange, CA

$19/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Redlands, CA · On-site

$16.50 - $18.50/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Redlands, CA · On-site

$16.50 - $18.50/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Orange, CA · On-site

$19/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Ontario, CA

$16.50 - $18.50/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Moreno Valley, CA · On-site

$16.50 - $18.50/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Redlands, CA

$16.50 - $18.50/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Placentia, CA · On-site

$19 - $20/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Ontario, CA

$16.50 - $18.50/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Fontana, CA · On-site

$16.50 - $18.50/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Placentia, CA · On-site

$19 - $20/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Fontana, CA

$16.50 - $18.50/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Riverside, CA · On-site

$16.50 - $18.50/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

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All JobsEntry Level Insurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative Jobs in Rialto, CA

Entry Level Insurance Customer Service Representative information

See Rialto, CA salary details

$9

$18

$26

How much do entry level insurance customer service representative jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for entry level insurance customer service representative in Rialto, CA is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.96 per hour, depending on experience, location, and employer.

How to get into the insurance business with no experience?

Entry-level insurance customer service representatives can start by obtaining a state insurance license, which often requires completing pre-licensing courses and passing an exam. Gaining customer service skills, understanding insurance policies, and applying for entry-level positions or internships can also help build relevant experience.

What are the key skills and qualifications needed to thrive as an Entry Level Insurance Customer Service Representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is an entry level insurance representative?

An entry level insurance customer service representative is a role that involves assisting clients with insurance policies, answering questions, processing claims, and providing information about coverage options. The position typically requires good communication skills, basic knowledge of insurance products, and may involve using customer management software; it often serves as a starting point for a career in insurance sales or claims processing.

How to become an insurance customer service representative?

To become an insurance customer service representative, typically a high school diploma or equivalent is required, along with strong communication and customer service skills. Some employers prefer candidates with prior experience in insurance or related fields, and obtaining industry certifications such as the Customer Service Certification can enhance job prospects. On-the-job training is common, and familiarity with insurance policies and computer software is beneficial.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

What does an Entry Level Insurance Customer Service Representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

How much does a 215 license make?

An entry-level insurance customer service representative with a 215 license can expect to earn an average salary ranging from $30,000 to $45,000 annually, depending on experience and location. Licensing allows representatives to handle specific insurance policies and may lead to higher earning potential with experience and additional certifications.

What does a typical workday look like for an Entry Level Insurance Customer Service Representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.
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What cities near Rialto, CA are hiring for Entry Level Insurance Customer Service Representative jobs? Cities near Rialto, CA with the most Entry Level Insurance Customer Service Representative job openings:
Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Rialto, CA as of June 2026, with employment types broken down into 67% Full Time, 23% Part Time, 5% Temporary, and 5% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,206 per year, or $18.8 per hour.
Customer Service Rep

Customer Service Rep

RighTime Home Services

Corona, CA

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Job description

Company Name: RighTime Home Services Overview:

Pay: $18 – $20 per hour
Full-time, year-round work

Join American Residential Services (ARS), the nation’s largest provider of residential HVAC, heating, air conditioning, plumbing, and electrical services, with over 7,000+ team members and 45+ years of experience serving homeowners nationwide.

We are seeking a professional Customer Service Representative to support our residential HVAC service and installation teams by managing inbound calls, scheduling appointments, and assisting customers with heating and air conditioning service requests. This is a fast-paced, in-office customer service role supporting our growing HVAC service operations.

What We Offer

  • Weekly pay via direct deposit

  • Paid training and onboarding

  • Insurance available after 31 days

  • Low-cost medical (as low as $5/week)

  • Dental, vision, HSA/FSA

  • 401(k) with company match

  • 13 days PTO + 8 paid holidays

  • Company-paid life insurance

  • Clean office environment with strong team culture

  • Career growth opportunities within a national network

Responsibilities:

As a Customer Service Representative supporting HVAC service operations, you will:

  • Answer inbound customer calls regarding HVAC service, heating repair, air conditioning service, and installation scheduling

  • Make outbound calls to confirm HVAC service appointments and installation schedules

  • Manage scheduling for HVAC technicians and HVAC installers

  • Operate multi-line phone systems while maintaining accuracy and professionalism

  • Provide customers with timely updates regarding heating and air conditioning service appointments

  • Coordinate with dispatchers, technicians, and internal teams to ensure efficient service scheduling

  • Deliver excellent customer service while handling a high volume of HVAC-related service requests

This is a team-driven, in-office customer service position supporting residential HVAC service and installation operations.

Qualifications:

What You Need:

  • Prior experience in a customer service or call center environment

  • Experience scheduling service appointments (HVAC or home services preferred)

  • Proficiency with Microsoft Office and computer-based systems

  • Ability to manage multi-line phone systems with accuracy and professionalism

  • Must report daily to the office (no remote work available)

  • Weekend and shift flexibility may be required

  • Must pass background check and drug screening

*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. *Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.

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