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Entry Level Insurance Customer Service Representative Jobs in Rialto, CA

Covered By Us Insurance

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Commercial Insurance Agent

Pomona, CA · On-site

$44K - $60K/yr

Business Insurance Customer Service Representative Location: [Your Company Location] About Us: At Covered By Us, we're dedicated to delivering top-notch business insurance solutions. We take pride in ...

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CSR - Commercial Insurance

Orange, CA

$47K - $64K/yr

Customer Service Representative - Insurance Agency About the Opportunity We are seeking a dependable and customer-focused Customer Service Representative to join a growing independent insurance ...

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All JobsEntry Level Insurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative Jobs in Rialto, CA

Entry Level Insurance Customer Service Representative information

See Rialto, CA salary details

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$26

How much do entry level insurance customer service representative jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for entry level insurance customer service representative in Rialto, CA is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.96 per hour, depending on experience, location, and employer.

How to get into the insurance business with no experience?

Entry-level insurance customer service representatives can start by obtaining a state insurance license, which often requires completing pre-licensing courses and passing an exam. Gaining customer service skills, understanding insurance policies, and applying for entry-level positions or internships can also help build relevant experience.

What are the key skills and qualifications needed to thrive as an Entry Level Insurance Customer Service Representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is an entry level insurance representative?

An entry level insurance customer service representative is a role that involves assisting clients with insurance policies, answering questions, processing claims, and providing information about coverage options. The position typically requires good communication skills, basic knowledge of insurance products, and may involve using customer management software; it often serves as a starting point for a career in insurance sales or claims processing.

How to become an insurance customer service representative?

To become an insurance customer service representative, typically a high school diploma or equivalent is required, along with strong communication and customer service skills. Some employers prefer candidates with prior experience in insurance or related fields, and obtaining industry certifications such as the Customer Service Certification can enhance job prospects. On-the-job training is common, and familiarity with insurance policies and computer software is beneficial.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

What does an Entry Level Insurance Customer Service Representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

How much does a 215 license make?

An entry-level insurance customer service representative with a 215 license can expect to earn an average salary ranging from $30,000 to $45,000 annually, depending on experience and location. Licensing allows representatives to handle specific insurance policies and may lead to higher earning potential with experience and additional certifications.

What does a typical workday look like for an Entry Level Insurance Customer Service Representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.
What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Rialto, CA? For Entry Level Insurance Customer Service Representative jobs in Rialto, CA, the most frequently searched job titles are:
What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Rialto, CA look for? The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Rialto, CA are:
What cities near Rialto, CA are hiring for Entry Level Insurance Customer Service Representative jobs? Cities near Rialto, CA with the most Entry Level Insurance Customer Service Representative job openings:
Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Rialto, CA as of June 2026, with employment types broken down into 67% Full Time, 23% Part Time, 5% Temporary, and 5% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,206 per year, or $18.8 per hour.

Insurance Customer Service Representative

ALLSTATE: Sandoval Insurance & Financial Services Inc.

Walnut, CA • On-site

$40K - $100K/yr

Full-time

Retirement

Posted 8 days ago

Job description

Benefits:
  • 401(k)
  • Competitive salary
  • Opportunity for advancement

Customer Service Representative (CSR) Insurance
Supreme Insurance Agency | Allstate | Southern California

This is not a call-center CSR role.
This is a career opportunity with growth, bonuses, and commission potential.
Supreme Insurance Agency is one of the most successful Allstate agencies in Southern California, and we are expanding our service team. Were looking for a detail-oriented, customer-focused Customer Service Representative who takes pride in helping clients, retaining business, and earning more by doing great work.
Why This Role Is Different
Most customer service roles are hourly with no upside.
At Supreme Insurance Agency, your performance is rewarded.
Competitive hourly or salary pay
Monthly & quarterly retention bonuses
High commission on policies you write yourself
Supportive, professional, team-first culture
Stable book of businessnot constant chaos
Clear path to growth and increased responsibility

If you care about customers and like being rewarded for doing things right, youll thrive here.
What Youll Do
  • Service existing Allstate clients (policy changes, billing, coverage questions)
  • Build strong relationships that drive retention and referrals

  • Identify coverage gaps and write additional policies when appropriate
  • Assist with renewals, endorsements, and account reviews
  • Maintain accurate documentation and compliance standards
  • Deliver a high level of professionalism and care on every interaction
Who Were Looking For
  • Property & Casualty license preferred (or willingness to obtain quickly)
  • Prior insurance or customer service experience strongly preferred
  • Strong communication and organizational skills
  • Detail-oriented, reliable, and team-focused
  • Comfortable identifying sales opportunities without pressure tactics

  • Someone who values consistency, integrity, and growth
Compensation & Benefits
Competitive pay
Monthly & quarterly retention bonuses
High commission on policies you personally write
Performance incentives and advancement opportunities
Training, support, and long-term career development
About Supreme Insurance Agency
Supreme Insurance Agency is a high-performing Allstate agency built on service, accountability, and results. We believe exceptional customer service is the foundation of long-term successand we invest in people who take that responsibility seriously.
Ready to Apply?
Apply through Indeed and take the next step in building a meaningful insurance career.
Supreme Insurance Agency
Exceptional service. Real opportunity. Long-term growth.