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Entry Level Insurance Customer Service Representative Jobs in Jackson, NJ

Mr. Rooter

Customer Service Representative

Freehold, NJ · On-site

$16 - $18/hr

Health, dental, and vision insurance * Modern office technology and software * Supportive ... from entry-level positions to leadership and management roles. If you are ready to join a ...

Mr. Rooter

Dispatcher & CSR

Freehold, NJ · On-site

$16 - $22/hr

Health, dental, and vision insurance * Modern office technology and software * Supportive ... from entry-level positions to leadership and management roles. If you are ready to join a ...

LB Capital

Customer Service Representative (CSR)

Bristol, PA · On-site

$15.75 - $21.25/hr

Prior experience as a Customer Service Representative or in a similar role, with a proven track record of providing excellent customer service. * Proficiency in using ServiceTitan or similar field ...

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All JobsInsurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative Jobs in Jackson, NJ

Entry Level Insurance Customer Service Representative information

See Jackson, NJ salary details

$9

$18

$26

How much do entry level insurance customer service representative jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for entry level insurance customer service representative in Jackson, NJ is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Insurance Customer Service Representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is an entry level insurance representative?

An entry level insurance customer service representative is a role that involves assisting clients with insurance policies, answering questions, processing claims, and providing information about coverage options. The position typically requires good communication skills, basic knowledge of insurance products, and may involve using customer management software; it often serves as a starting point for a career in insurance sales or claims processing.

Is entry level insurance sales hard?

Entry level insurance customer service representative roles typically involve learning insurance policies, customer communication, and using CRM tools. While some sales skills can be helpful, the position generally emphasizes customer support and administrative tasks, making it less sales-focused and more accessible for beginners.

How to become an insurance customer service representative?

To become an insurance customer service representative, candidates typically need a high school diploma or equivalent. Relevant skills include communication, problem-solving, and familiarity with insurance policies, often supported by on-the-job training or certification programs. Some employers may prefer candidates with customer service experience or knowledge of insurance software tools.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

Why do so many insurance agents quit?

Insurance agents often quit due to high competition, inconsistent income, and the pressure to meet sales targets. The job requires strong communication skills, persistence, and the ability to handle rejection, which can lead to burnout and turnover.

What does an Entry Level Insurance Customer Service Representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an Entry Level Insurance Customer Service Representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.
What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Jackson, NJ? For Entry Level Insurance Customer Service Representative jobs in Jackson, NJ, the most frequently searched job titles are:
What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Jackson, NJ look for? The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Jackson, NJ are:
What cities near Jackson, NJ are hiring for Entry Level Insurance Customer Service Representative jobs? Cities near Jackson, NJ with the most Entry Level Insurance Customer Service Representative job openings:
Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Jackson, NJ as of June 2026, with employment types broken down into 76% Full Time, 23% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,156 per year, or $18.8 per hour.

Dental Insurance Customer Service Representative

Soul Dental

New York, NY

$19/hr

Full-time

Re-posted 1 hour ago

Job description

At Soul Dental, we're thrilled to invite you to join us as a Dental Insurance Customer Service Representative. You'll be an integral part of our mission, connecting patients, insurance carriers, and our Dental Front Desk Patient Care Coordinators. We prioritize patient comfort and well-being, and you'll play a crucial role in ensuring they receive a seamless experience, navigating their dental needs with ease and confidence. Your attention to detail and dedication to outstanding service will be key in supporting our skilled dental professionals and maintaining a smooth patient flow.
As part of our vibrant team, you'll find a nurturing environment where your career can flourish alongside experienced professionals committed to excellence in dental care. We provide on-the-job training and significant growth potential across various departments, empowering you to expand your skills and advance your career. Join us at Soul Dental, where patient-centered care and professional development are at the heart of everything we do.

Compensation:

$17 - $19 hourly


Responsibilities:
  • Serve as the primary point of contact for patients, ensuring their insurance queries are addressed promptly and accurately.
  • Collaborate with insurance carriers to verify patient coverage and resolve any discrepancies efficiently.
  • Assist patients in understanding their insurance benefits, empowering them to make informed decisions about their dental care.
  • Work closely with our Dental Front Desk Patient Care Coordinators to ensure a seamless patient experience from appointment scheduling to billing.
  • Maintain accurate and up-to-date patient records, ensuring all insurance information is correctly documented.
  • Proactively identify and address potential issues in the insurance process, enhancing the overall patient experience.
  • Communicate effectively with patients and team members, fostering a supportive and welcoming environment for all interactions.

Qualifications:
  • Experience in dental insurance verification and patient eligibility checks.
  • Ability to communicate complex insurance information clearly and empathetically to patients.
  • Proven track record of collaborating effectively with front desk and billing teams.
  • Strong organizational skills to manage multiple patient inquiries and insurance verifications simultaneously.
  • Proficiency in using dental practice management software and insurance portals.
  • Ability to engage with insurance carriers to resolve patient benefit queries efficiently.
  • Detail-oriented approach to ensure accuracy in patient insurance records and communications.

About Company

Soul Dental is a contemporary, energetic, and growing company co-founded by two female friends. Our mission is to consistently provide exceptional customer service with high-quality dental care that is affordable for the majority of the public with PPO Insurance. We provide multi-specialty services so that it is convenient for our patients and offers a wonderful learning opportunity for our Doctors.

With music playing in the background and cozy decor, with the latest technology like an Itero scanner, CBCT, Biolase Laser, and much more, Soul Dental is truly a wonderful team environment where everyone can learn and grow.