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Entry Level Insurance Customer Service Representative Jobs in Edison, NJ

VAN PELT & SON AGENCY INC

Insurance CSR

Middletown, NJ

$25K - $55K/yr

Well established insurance agency seeking experienced individual for full-time long term employment. Must be familiar with personal and commercial lines as well as working with management system ...

StaffMyAgency LLC

Customer Service

Morristown, NJ · On-site

$36K - $60K/yr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not ...

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All JobsInsurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative Jobs in Edison, NJ

Entry Level Insurance Customer Service Representative information

See Edison, NJ salary details

$10

$19

$27

How much do entry level insurance customer service representative jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for entry level insurance customer service representative in Edison, NJ is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

How to get into the insurance business with no experience?

Entry-level insurance customer service representatives can start by obtaining a state insurance license, which often requires completing pre-licensing courses and passing an exam. Gaining customer service skills, understanding insurance policies, and applying for entry-level positions or internships can also help build relevant experience.

What are the key skills and qualifications needed to thrive as an Entry Level Insurance Customer Service Representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is an entry level insurance representative?

An entry level insurance customer service representative is a role that involves assisting clients with insurance policies, answering questions, processing claims, and providing information about coverage options. The position typically requires good communication skills, basic knowledge of insurance products, and may involve using customer management software; it often serves as a starting point for a career in insurance sales or claims processing.

How to become an insurance customer service representative?

To become an insurance customer service representative, typically a high school diploma or equivalent is required, along with strong communication and customer service skills. Some employers prefer candidates with prior experience in insurance or related fields, and obtaining industry certifications such as the Customer Service Certification can enhance job prospects. On-the-job training is common, and familiarity with insurance policies and computer software is beneficial.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

What does an Entry Level Insurance Customer Service Representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

How much does a 215 license make?

An entry-level insurance customer service representative with a 215 license can expect to earn an average salary ranging from $30,000 to $45,000 annually, depending on experience and location. Licensing allows representatives to handle specific insurance policies and may lead to higher earning potential with experience and additional certifications.

What does a typical workday look like for an Entry Level Insurance Customer Service Representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.
What are the most commonly searched types of Insurance Customer Service Representative jobs in Edison, NJ? The most popular types of Insurance Customer Service Representative jobs in Edison, NJ are:
What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Edison, NJ? For Entry Level Insurance Customer Service Representative jobs in Edison, NJ, the most frequently searched job titles are:
What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Edison, NJ look for? The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Edison, NJ are:
What cities near Edison, NJ are hiring for Entry Level Insurance Customer Service Representative jobs? Cities near Edison, NJ with the most Entry Level Insurance Customer Service Representative job openings:
Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Edison, NJ as of June 2026, with employment types broken down into 70% Full Time, 15% Part Time, 5% Temporary, and 10% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,476 per year, or $19.5 per hour.
Dental Insurance Customer Service Representative

Dental Insurance Customer Service Representative

Soul Dental

Manhattan, NY

$17 - $19/hr

Other

Medical, Dental

Posted 15 days ago

Job description

Dental Insurance Customer Service Representative

At Soul Dental, we're excited to welcome a Dental Insurance Customer Service Representative to our dynamic team. You'll be at the heart of our mission, acting as a vital link between patients, insurance carriers, and our Dental Front Desk Patient Care Coordinators. Our commitment is to create a warm, inviting atmosphere where patient comfort and well-being are our top priorities. Your role will be pivotal in ensuring a seamless experience for our patients, helping them navigate their dental needs with ease and confidence. As a valuable member of our team, you'll assist our skilled dental professionals and help maintain a smooth patient flow. We're looking for someone who is detail-oriented, friendly, and dedicated to delivering exceptional service. At Soul Dental, you'll find a supportive environment where you can grow your career alongside experienced professionals committed to excellence in dental care. We offer on-the-job training and significant growth potential across various departments. Join us and become part of a team that truly values patient-centered care and professional development.

Responsibilities
  • Serve as the primary point of contact for patients, ensuring their insurance queries are addressed promptly and accurately.
  • Collaborate with insurance carriers to verify patient coverage and resolve any discrepancies efficiently.
  • Assist patients in understanding their insurance benefits, empowering them to make informed decisions about their dental care.
  • Work closely with our Dental Front Desk Patient Care Coordinators to ensure a seamless patient experience from appointment scheduling to billing.
  • Maintain accurate and up-to-date patient records, ensuring all insurance information is correctly documented.
  • Proactively identify and address potential issues in the insurance process, enhancing the overall patient experience.
  • Communicate effectively with patients and team members, fostering a supportive and welcoming environment for all interactions.
Qualifications
  • Experience in dental insurance verification and patient eligibility checks.
  • Ability to communicate complex insurance information clearly and empathetically to patients.
  • Proven track record of collaborating effectively with front desk and billing teams.
  • Strong organizational skills to manage multiple patient inquiries and insurance verifications simultaneously.
  • Proficiency in using dental practice management software and insurance portals.
  • Ability to engage with insurance carriers to resolve patient benefit queries efficiently.
  • Detail-oriented approach to ensure accuracy in patient insurance records and communications.

Compensation $17 - $19 hourly About Soul Dental

Soul Dental is a contemporary, energetic, and growing company co-founded by two female friends. Our mission is to consistently provide exceptional customer service with high-quality dental care that is affordable for the majority of the public with PPO Insurance. We provide multi-specialty services so that it is convenient for our patients and offers a wonderful learning opportunity for our Doctors.

With music playing in the background and cozy decor, with the latest technology like an Itero scanner, CBCT, Biolase Laser, and much more, Soul Dental is truly a wonderful team environment where everyone can learn and grow.

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