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Entry Level Insurance Customer Service Representative Jobs in Oregon

FASTSIGNS #200401

CSR

Tigard, OR · On-site

$17 - $23/hr

Health insurance Paid time off Training & development Bonus based on performance Company parties ... We don't consider this position as an entry-level we consider the position a stepping stone for any ...

Million Air

Customer Service Representative

Medford, OR · On-site

$17 - $23/hr

Must be able to operate a motor vehicle and be insurable by Company insurance policy (Requires ... Must be 18 or older w/High School Diploma or equivalent. Entry level position. Ability to work ...

FastSigns

CSR

Portland, OR · On-site

$19 - $23.50/hr

Health insurance * Paid time off * Training & development * Bonus based on performance * Company ... We don't consider this position as an entry-level we consider the position a stepping stone for any ...

U-Haul

Customer Service Representative

Salem, OR · On-site

$16 - $21.75/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple ...

U-Haul

Customer Service Representative

Corvallis, OR · On-site

$15.75 - $21.25/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple ...

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U-Haul

Customer Service Representative

The Dalles, OR · On-site

$17 - $23/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple ...

Smith Optics

Customer Service Representative

Portland, OR · On-site

$17 - $23/hr

Customer Service Representative (CSR) Location: Portland, OR (onsite role) General Summary: As a Customer Service Representative (CSR) at Smith Optics, you'll be the vital link connecting our brand ...

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All JobsInsurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative Jobs in Oregon

Entry Level Insurance Customer Service Representative information

See Oregon salary details

$10

$19

$28

How much do entry level insurance customer service representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for entry level insurance customer service representative in Oregon is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.
What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Oregon? For Entry Level Insurance Customer Service Representative jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Oregon look for? The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Oregon are:
What cities in Oregon are hiring for Entry Level Insurance Customer Service Representative jobs? Cities in Oregon with the most Entry Level Insurance Customer Service Representative job openings:
Entry Level Insurance Customer Service Representative jobs near you

Farmers Insurance Licensed Customer Service Rep

Farmers Insurance - Guettler Insurance Agency

Portland, OR • On-site

$40K - $65K/yr

Full-time

Medical, PTO

Re-posted 24 days ago

Job description

Welcome to Farmers Insurance - Guettler Insurance Agency! We are a customer-service-oriented agency located near the Willamette River in Portland, Oregon. As a member of our team, you'll play a crucial role in delivering exceptional service to our valued clients.

Join a supportive and dynamic work environment where your efforts will be recognized and rewarded. As part of the Customer Experience Team you'll be the friendly voice of our agency, assisting clients with their inquiries and providing them with the information they need to make informed decisions. Depending on experience we offer a minimum of $43,000 base salary without bonuses or commissions. Candidates are expected to make over $65,000.

If you have excellent communication skills, enjoy helping others, and thrive in a fast-paced environment, this is the perfect opportunity for you. Apply now and start your rewarding career with Farmers Insurance - Guettler Insurance Agency!


Benefits

Annual Base Salary + Commission + Bonus Opportunities

Career Growth Opportunities

Paid Time Off (PTO)

Flexible Schedule

Mon-Fri Schedule

Licensing Reimbursement

In Person Training

Health Insurance

Bonus

Hands on Training

8 Paid Holidays

Weekly Team Meetings

Daily CSR Huddles

Commissions on Every Cross-Sell

Career Growth Opportunities

Award Winning Agency


Responsibilities
  • Handle inbound calls from clients, providing assistance and addressing their inquiries
  • Process policy changes and updates accurately and efficiently
  • Assist clients with billing and payment inquiries
  • Educate clients about insurance coverage options and recommend and cross-sell suitable products
  • Maintain a thorough understanding of insurance policies and regulations

Requirements
  • P&C licensed - Extra consideration is given to candidate who are life & health licensed or are willing to get licensed.
  • Excellent phone, verbal and written communication skills
  • Friendly and customer-service-oriented attitude
  • Strong problem-solving skills and attention to detail
  • Ability to multitask and work well under pressure
  • Proficiency in using computer systems and software