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Entry Level Insurance Customer Service Representative Jobs in Oregon

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Entry Level Insurance Customer Service Representative information

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$10

$19

$28

How much do entry level insurance customer service representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for entry level insurance customer service representative in Oregon is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Many employers offer on-the-job training, so highlighting your willingness to learn and any related skills can improve your chances. Applying through company websites or job boards and networking can also help you find opportunities suitable for beginners.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.
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What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Oregon look for? The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Oregon are:
What cities in Oregon are hiring for Entry Level Insurance Customer Service Representative jobs? Cities in Oregon with the most Entry Level Insurance Customer Service Representative job openings:
Entry Level Insurance Customer Service Representative jobs near you

Entry Level Insurance Representative

R.I.S.E. Financial

The Dalles, OR • On-site

$65K - $85K/yr

Full-time

Posted 13 days ago

Job description

Entry Level Insurance Representative

Join a Purpose-Driven Team at R.I.S.E Financial

If you find fulfillment in making a real difference in others' lives while striving for personal success and have a proven track record of achieving your goals, this is the role for you. At R.I.S.E Financial, we are looking for individuals who embody resilience and growth, and who are passionate about helping their community thrive.

Our team believes in helping employees reach new heights while supporting businesses and individuals with the right health solutions. Your efforts will directly contribute to something much bigger than just your own success. If you're passionate about making an impact and achieving great things in the process, this role is an ideal fit.

What We Offer:

  • A Purpose-Driven Role: Your work will directly contribute to the well-being of businesses and individuals, providing the satisfaction of knowing you're making an impact every day.

  • Growth & Development: We invest in your professional development and provide all the tools, training, and support you need to reach your personal and career goals.

  • Collaborative Environment: Thrive in a team-oriented space where collaboration, accountability, and resilience lead to collective success.

About Us:

At R.I.S.E Financial, we are more than just a businesswe're a force for good in our communities, offering supplemental health insurance solutions designed to make a difference. Our core values are centered around growth, support, and service, and we believe our employees are the key to our success. If you're driven, passionate about helping others, and committed to achieving success, we want you on our team!

Position Overview:

As an Entry-Level Insurance Sales Representative at R.I.S.E Financial, you will play a crucial role in expanding our reach by introducing businesses to our valuable supplemental health insurance products. This role is designed for individuals who are eager to begin their sales career, learn from an experienced team, and most importantly, embrace the autonomy to shape their own success.

You will be responsible for identifying new business opportunities, building meaningful relationships, and customizing solutions that meet clients' needs. With our supportive environment, you will be equipped with the training, guidance, and resources to grow and achieve your professional goals.

Key Responsibilities:

  • Identify and engage with potential business clients who would benefit from supplemental health insurance products.

  • Build strong relationships with decision-makers by understanding their needs and presenting tailored solutions that effectively communicate the value of our products while addressing their pain points.

  • Collaborate with a growth-focused team, actively participating in sales meetings, training, and team-building events, while consistently meeting and exceeding both individual and team sales goals.

Qualifications:

  • You should have over 4 years of professional experience (post-high school) with a proven history of consistently achieving goals and delivering results.

  • Exceptional communication, interpersonal, and relationship-building skills.

  • A strong desire to learn, grow, and improve, coupled with resilience, determination, and the ability to stay focused in a fast-paced, sales-driven environment.

  • A passion for helping others and making a lasting impact on businesses and communities.

Benefits:

  • Competitive weekly draw pay with commission and bonuses from day one.

  • Quarterly and annual incentives including cash bonuses, trips, and stock options.

  • Short sales cycle, typically less than 3 business days, meaning quicker results and rewards.

  • CRM and training provided, with licensing reimbursement for state fees.

  • Supportive, inclusive, and growth-focused team environment.

Job Details:

  • Job Type: Full-Time

  • Pay: $65,000 $85,000 per year (with commissions and bonuses)

  • Schedule: Monday to Friday (weekends as needed)

  • Location: In-person, business-to-business environment

Apply Today: Join R.I.S.E Financial and take your first step toward a rewarding career in sales! We are excited to help you rise to your potential!

To learn more about us, visit our website: https://rise-financial-group.com/homepage