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Entry Level Insurance Customer Service Representative Jobs in Springfield, OR

U-Haul

Customer Service Representative

Eugene, OR · On-site

$16 - $21.75/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Eugene, OR

$16.25 - $22/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Eugene, OR · On-site

$16 - $21.75/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Eugene, OR · On-site

$16 - $21.75/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

Service Partners

Customer Service Rep

Eugene, OR · On-site

$20 - $23/hr

Exemplary customer service skills, analytics and problem-solving skills. * Proficient computer ... Life & Disability Insurance * Employee Assistance Program (EAP): in-person counseling, assistance ...

Adecco

Customer Service Representative

Eugene, OR

$18/hr

Adecco is currently assisting a local Customer in their search for Customer Service Representative ... life insurance, short-term disability, additional voluntary benefits, EAP program, commuter ...

TalentBridge

Customer Service Representative

Eugene, OR · On-site

$18/hr

Customer Service Representative Location: Eugene, OR Shift Details: Tuesday-Saturday 0930-1730, (leave time of 1745-1800 on rare occasions). The training will be 6-2 with an adjustment to 930 after ...

Domino's Pizza

Customer Service Rep

Veneta, OR · On-site

$15.75 - $21.50/hr

Customer Service Representative It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it ...

Domino's

Customer Service Rep

Veneta, OR · On-site

$15.75 - $21.50/hr

Company Description Customer Service Representative It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat ...

Domino's Pizza

Customer Service Rep

Veneta, OR · On-site

$15.75 - $21.50/hr

Customer Service Representative It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it ...

Atkore

Customer Service Representative

Eugene, OR

$40K - $55K/yr

Customer Service Representative Who we are: Atkore is forging a future where our employees ... Life insurance * Short-term and long-term disability insurance * 401k * Paid Time Off * Paid ...

Atkore

Customer Service Representative

Eugene, OR · On-site

$40K - $55K/yr

Customer Service Representative Who we are: Atkore is forging a future where our employees ... Life insurance * Short-term and long-term disability insurance * 401k * Paid Time Off * Paid ...

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All JobsEntry Level Insurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative Jobs in Springfield, OR

Entry Level Insurance Customer Service Representative information

See Springfield, OR salary details

$10

$19

$27

How much do entry level insurance customer service representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for entry level insurance customer service representative in Springfield, OR is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Insurance Customer Service Representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

What does an Entry Level Insurance Customer Service Representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an Entry Level Insurance Customer Service Representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.
What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Springfield, OR? For Entry Level Insurance Customer Service Representative jobs in Springfield, OR, the most frequently searched job titles are:
What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Springfield, OR look for? The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Springfield, OR are:
What cities near Springfield, OR are hiring for Entry Level Insurance Customer Service Representative jobs? Cities near Springfield, OR with the most Entry Level Insurance Customer Service Representative job openings:
Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Springfield, OR as of June 2026, with employment types broken down into 64% Full Time, 28% Part Time, 3% Temporary, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,467 per year, or $19.5 per hour.

Insurance Customer Service Representative

BILL CAVINEE INSURANCE

Springfield, OR • On-site

$40K - $70K/yr

Full-time

Dental, Vision, Retirement

Posted 9 days ago

Job description

Are you looking for a chance to break into the insurance industry?

If you enjoy interacting with people, providing outstanding customer service, and are looking for a rewarding career, Allways Insurance Agency in Springfield, might be the right place for you. We are currently looking for a Full-Time Insurance Customer Service Representative to join our growing insurance office. As an insurance customer service representative, you will use your positive attitude and attention to detail to ensure your clients have the best experience and coverage to fit their unique needs. We offer a focused, team environment where we all show up every day to help each other reach their goals. We pride ourselves on our knowledge of the insurance industry and are looking for someone who is willing to learn and grow along with us. If you don't already have your property & casualty license, don't worry! We will help you get licensed to begin your career in the insurance industry! We even have advancement opportunities if you would like to grow into a sales career with our agency. If you are an active listener, quick at building rapport with clients, are motivated, and invested in your own growth and success, this is the perfect position for you.

If you love interacting with people and want to provide outstanding service at an agency that cares about both our clients and you, apply today!


Benefits

Annual Base Salary + Commission + Bonus Opportunities

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Retirement Plan

Paid Holidays

Monthly Bonus opportunities

Team Building Events

Growth Opportunities


Responsibilities
  • With your keen attention to detail, youll be cross-selling, rounding out client accounts, and taking payments.
  • Your outstanding customer service skills will be essential in issuing insurance documentation.
  • With your excellent relationship-building talents, youll be educating & advising clients on the best policies for their unique needs.
  • Use your savvy skills to assist clients with policy changes.
  • Using your excellent problem-solving skills you will be creating, upadating and processing endorsements.

Requirements
  • Detail-oriented and organized.
  • Basic computer software knowledge including typing skills.
  • Excellent written and verbal communication skills including professional phone and office etiquette.