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Entry Level Insurance Customer Service Representative Jobs in Georgia

Circle K Stores, Inc.

CSR

Waycross, GA · On-site

$12.50 - $17.25/hr

Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules ... You will also gain entry level management experience by leading shifts on a regular basis. There is ...

ST. JOSAPHAT PARISH

Customer Service Rep

Atlanta, GA

$15.50 - $21/hr

If you have experience in the following areas please apply: entry level sales assistant, marketing ... Hourly rate of pay + overtime Medical Benefits Dental Benefits Vision Insurance Term Life Insurance ...

Circle K

CSR

Waycross, GA · On-site

$12.50 - $17.25/hr

Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules ... You will also gain entry level management experience by leading shifts on a regular basis. There is ...

Circle K Stores, Inc.

CSR

Waycross, GA · On-site

$12.50 - $17.25/hr

Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules ... You will also gain entry level management experience by leading shifts on a regular basis. There is ...

Clockwork Concepts

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

As a CSR, you will continuously strive to enhance the customer experience and promote brand loyalty ... The primary responsibility of this entry-level role is to meet with current and potential customers ...

Sonsoftinc

Customer Service Representative

Alpharetta, GA · On-site

$15.50 - $21.25/hr

... insurance. Customer Service Representatives also enjoy a defined career path with promotional ... opportunities; a casual work environment; paid company holidays; 24 hours paid sick time; and 14 ...

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Entry Level Insurance Customer Service Representative information

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How much do entry level insurance customer service representative jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for entry level insurance customer service representative in Georgia is $15.87, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $17.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Many employers offer on-the-job training, so highlighting your willingness to learn and any related skills can improve your chances. Applying through company websites or job boards and networking can also help you find opportunities suitable for beginners.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.
What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Georgia? For Entry Level Insurance Customer Service Representative jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Georgia look for? The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Georgia are:
What cities in Georgia are hiring for Entry Level Insurance Customer Service Representative jobs? Cities in Georgia with the most Entry Level Insurance Customer Service Representative job openings:
Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,013 per year, or $15.9 per hour.

Licensed Insurance Customer Service

Alani Ogunlade Ins. Agency-State Farm

Atlanta, GA • On-site

$38K - $52K/yr

Full-time, Contractor

Retirement, PTO

Re-posted 13 days ago

Job description

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required.


We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role:

1. Must have an active Property and Casualty insurance license.
2. Must be able to make the commute to our agency location in College Park, GA. This is an in-office position.


Responsibilities include but not limited to:

  • Establish customer relationships and follow up with customers, as needed
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Use a customer-focused, needs-based review process to educate customers about insurance options
  • Maintain a strong work ethic with a total commitment to success each and every day
  • Develop insurance quotes, makes sales presentations, and close sales
  • Develop ongoing networking relationships
  • Develop new service opportunities with both existing and new clients


As an Agent Team Member, you will receive...

  • Starting Salary $27,500; after 3 months, increased to $30,000 plus bonus/commission
  • Paid Time Off (vacation and personal/sick days)
  • Retirement plan
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office


Requirements

  • Property & Casualty license (required)
  • Life and Health license (must have or be able to obtain)
  • Must be able to work in-office hours 9:00 a.m. to 5:00 p.m. Monday - Friday
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Provide timely and thorough activity reports to agent
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education


If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.


This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.