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Entry Level Insurance Customer Service Representative Jobs in Georgia

Customer Service Rep

Atlanta, GA

$15.50 - $21/hr

If you have experience in the following areas please apply: entry level sales assistant, marketing ... Hourly rate of pay + overtime Medical Benefits Dental Benefits Vision Insurance Term Life Insurance ...

CSR

Waycross, GA · On-site

$12.50 - $17.25/hr

Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules ... You will also gain entry level management experience by leading shifts on a regular basis. There is ...

Customer Service Representative

Alpharetta, GA

$15.50 - $21.25/hr

... insurance. Customer Service Representatives also enjoy a defined career path with promotional ... opportunities; a casual work environment; paid company holidays; 24 hours paid sick time; and 14 ...

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Entry Level Insurance Customer Service Representative information

See Georgia salary details

$8

$15

$22

How much do entry level insurance customer service representative jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for entry level insurance customer service representative in Georgia is $15.87, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $17.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Insurance Customer Service Representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is an entry level insurance representative?

An entry level insurance customer service representative is a role that involves assisting clients with insurance policies, answering questions, processing claims, and providing information about coverage options. The position typically requires good communication skills, basic knowledge of insurance products, and may involve using customer management software; it often serves as a starting point for a career in insurance sales or claims processing.

Is entry level insurance sales hard?

Entry level insurance customer service representative roles typically involve learning insurance policies, customer communication, and using CRM tools. While some sales skills can be helpful, the position generally emphasizes customer support and administrative tasks, making it less sales-focused and more accessible for beginners.

How to become an insurance customer service representative?

To become an insurance customer service representative, candidates typically need a high school diploma or equivalent. Relevant skills include communication, problem-solving, and familiarity with insurance policies, often supported by on-the-job training or certification programs. Some employers may prefer candidates with customer service experience or knowledge of insurance software tools.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

Why do so many insurance agents quit?

Insurance agents often quit due to high competition, inconsistent income, and the pressure to meet sales targets. The job requires strong communication skills, persistence, and the ability to handle rejection, which can lead to burnout and turnover.

What does an Entry Level Insurance Customer Service Representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an Entry Level Insurance Customer Service Representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.
What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Georgia? For Entry Level Insurance Customer Service Representative jobs in Georgia, the most frequently searched job titles are:
What cities in Georgia are hiring for Entry Level Insurance Customer Service Representative jobs? Cities in Georgia with the most Entry Level Insurance Customer Service Representative job openings:

$15.50 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Job description

Company Description

WELCOME TO JK ENGINEERING & TRADING PTE LTD

JK Engineering & Trading Pte Ltd was established in 2005 to provide Engineering Services and Solution to the Oil, Gas and Construction Industries. We have flawlessly completed numerous projects over the years with much satisfaction from our client. With our dedication, commitment and experiences, we have never failed to deliver any of our tasks in Singapore and also in other parts of the Asian countries.
Job Description

Job Description:
Customer Service Consultant

Market Buzz Promotion is currently looking for Former Military Personnel and Veterans.
We're particularly interested in interviewing Former Military / Veterans because of their:
Teamwork and Leadership Abilities
Familiarity with Routine and Discipline
Winning Mentality and Optimistic Outlook
Competitive Nature and Desire to Succeed

In-house training and on-site guidance is standard for all new starts, so there's no need to worry if you don't have any business related experience or education.
You'll be able to learn and apply transferable business skills including:
Sales / Marketing / Customer Service
Recruitment and Team Leadership
Client and Consumer Relations
Business Development / Management Training

Job Requirements
This year is going to be a big year for us, and the sooner you get started with us, the sooner you'll be able to advance and assume additional responsibility.
Send us your resume, LinkedIn profile or simply a summary of your experience, your contact details and your career goals.
Job Requirements

There are no specific educational or work related requirements.
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Qualifications

Skills Qualifications:
2+ years' Customer Service experience in a call center environment
Fluency in English;
Basic skills in Microsoft Excel, Microsoft Word and Microsoft Exchange (email system)
**Fluency in Spanish is a plus
Available to work Overtime as needed

Additional Information

Compensation/Benefits:
Hourly rate of pay + overtime
Medical Benefits
Dental Benefits
Vision Insurance
Term Life Insurance
401K Retirement Plan with company match
Paid Time Off (PTO) Vacation, Personal and Sick Days