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Entry Level Information Technology Jobs in Delaware

sgsconsulting

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IT Help Desk support

Newark, DE · On-site

$25/hr

Ability to follow standard processes/procedures. * IT service management system experience desired (ServiceNow experience a plus). * Entry level position, all relevant experience considered, some PC ...

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Artech Information System LLC

Chemist-I

Wilmington, DE

$21.25 - $28.75/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ...

Artech Information System LLC

Chemist-I

Wilmington, DE

$21.25 - $28.75/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ...

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Entry Level Information Technology information

See Delaware salary details

$11

$22

$39

How much do entry level information technology jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for entry level information technology in Delaware is $22.69, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.56 per hour, depending on experience, location, and employer.

What is an entry level information technology job?

Entry level information technology (IT) jobs are positions designed for individuals who are new to the IT field, often requiring little to no professional experience. These roles typically involve basic technical support, troubleshooting hardware and software issues, assisting with network maintenance, and helping users with IT-related problems. Common titles include IT Support Specialist, Help Desk Technician, and Junior Systems Administrator. Entry level IT jobs provide foundational experience and skills that can lead to more advanced roles in the industry.

What are the key skills and qualifications needed to thrive as an entry level information technology professional?

To thrive as an Entry Level Information Technology professional, you need a basic understanding of computer systems, networks, troubleshooting, and often a relevant degree or IT certifications such as CompTIA A+ or Network+. Familiarity with operating systems, ticketing systems, and common office software is typically required. Strong problem-solving skills, attention to detail, and effective communication help you stand out in this position. These skills and qualities are important because they enable efficient support, minimize downtime, and ensure smooth IT operations for organizations.

What are some common challenges faced by entry-level IT professionals, and how can they overcome them?

Entry-level IT professionals often encounter challenges such as adapting to rapidly changing technologies, troubleshooting unfamiliar issues, and effectively communicating technical information to non-technical colleagues. To overcome these hurdles, it's helpful to proactively seek mentorship, participate in team discussions, and utilize online learning resources to stay current. Building strong problem-solving skills and a collaborative attitude can also make it easier to navigate the fast-paced IT environment and contribute positively to the team.

What is the difference between Entry Level Information Technology vs Help Desk Technician?

AspectEntry Level Information TechnologyHelp Desk Technician
Required CredentialsAssociate's degree or relevant certifications (e.g., CompTIA A+)Associate's degree or certifications (e.g., CompTIA A+)
Work EnvironmentVaries across IT departments, including hardware, software, and network supportPrimarily customer support, troubleshooting, and technical assistance
Employer & Industry UsageUsed across various industries for general IT support rolesCommonly found in organizations with internal IT support teams
Search & Comparison IntentUnderstanding entry-level IT roles and career pathsFocusing on technical support and troubleshooting skills

Entry Level Information Technology roles encompass a broad range of support and technical tasks across different IT domains, while Help Desk Technicians specifically focus on providing technical support and troubleshooting assistance to end-users. Both roles often require similar certifications and work environments, but their scope and daily responsibilities differ slightly.

How to get an entry level information technology job with no experience?

To secure an entry-level information technology job with no experience, focus on developing foundational skills such as basic networking, troubleshooting, and familiarity with operating systems. Earning relevant certifications like CompTIA A+ or Network+ can improve your chances, and gaining hands-on experience through internships, volunteering, or personal projects can demonstrate your abilities to employers.

What is the best entry-level job in the information technology field?

An entry-level IT support specialist or help desk technician is often considered one of the best starting roles in the field, as it provides foundational technical skills, customer service experience, and familiarity with operating systems, hardware, and troubleshooting tools. These roles typically require basic certifications like CompTIA A+ and offer opportunities for advancement into network administration, cybersecurity, or systems analysis.

Which is the easiest entry level information technology job to get?

Help desk technician roles are often considered the easiest entry-level IT jobs to obtain because they typically require basic technical knowledge, customer service skills, and may only need certifications like CompTIA A+. These positions often have high turnover and are available in many organizations, making them accessible for beginners.

What are the most commonly searched types of Information Technology jobs in Delaware?

The most popular types of Information Technology jobs in Delaware are:

What job categories do people searching Entry Level Information Technology jobs in Delaware look for?

The top searched job categories for Entry Level Information Technology jobs in Delaware are:

What cities in Delaware are hiring for Entry Level Information Technology jobs?

Cities in Delaware with the most Entry Level Information Technology job openings:

Entry Level Information Technology jobs near you
Infographic showing various Entry Level Information Technology job openings in Delaware as of August 2026, with employment types broken down into 33% Full Time, 33% Temporary, and 34% Contract. Highlights an 100% In-person job distribution, with an average salary of $47,191 per year, or $22.7 per hour.

IT Help Desk support

sgsconsulting

Newark, DE • On-site

$25/hr

Contractor

This job post has expired today. Applications are no longer accepted.

Job description

INTAKE NOTES:

- Must be onsite

- Hours-M-F; 8-5pm

-Extension possible

-Pay rate $25/hr

 

Skillset Matrix: Manager Notes

Technology Requirements (I.E Programs, systems, etc):

Microsoft products, active directory

 

What does a typical day look like? (daily tasks): Working through break/fix tickets, taking calls, setting up new hire

 

Preferred background/prior work experience?:

Helpdesk experience

 

Priority soft skills:

Time management, communication

 

Summary of Duties and Responsibilities

  • IT Help Desk support (On rotating basis with some after-hours coverage):
  • Answer help desk phone calls.
  • Route help desk tickets to appropriate technicians or support groups.
  • Provide on the spot troubleshooting as time allows.
  • Provide support through Microsoft Teams.
  • Provide walk up support.
  • Provide local support for the following systems (installation, upgrades, troubleshooting):
  • PC/Laptop Hardware and Software
  • Network Peripherals, Printers, Copiers
  • Telephone System
  • Enterprise/Business Applications
  • Maintain loaner laptops and projectors.
  • Hardware procurement, inventory, disposal support.

 

Qualifications

  • To perform this job successfully, an individual must be able to perform essential duties satisfactorily.
  • The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions.
  • Windows 10 & 11 experience.
  • Microsoft Office 365 experience.
  • Knowledge of Laptop/Printer Hardware.
  • Networking and Wireless skills a plus.
  • PC/Laptop build experience.
  • Active Directory and Microsoft Exchange/O365 experience.
  • Desktop support tools knowledge.
  • Anti-Virus, Malware, Spam, and other security remediation experience.
  • Ability to triage, troubleshoot, and resolve moderately complex PC/Network problems quickly and accurately; engage vendors as needed.
  • Ability to be an active participant and contributor on a professional IT Support Team.
  • Good communication skills, telephone support skills, and interpersonal skills with a customer service focus.
  • Ability to plan/organize time and workload.
  • Ability to follow standard processes/procedures.
  • IT service management system experience desired (ServiceNow experience a plus).
  • Entry level position, all relevant experience considered, some PC support experience required but this can be in an educational or informal setting.

 

Education

BA/BS MIS or CIS (or related technical discipline) desired

 

Experience

  • 0-1 years’ experience in IT Help Desk support.
  • Specialized Knowledge
  • Good troubleshooting and technical skills
  • Good communications skills

 

Additional Details (Including Physical & Mental requirements)

Must be able to lift 50 lbs.

 

Company Description

Software Galaxy Systems, LLC (SGS) is an award-winning Contingent Workforce Services firm providing a broad range of integrated suite of services through a global delivery platform. SGS brings innovative talent management strategies to empower its clients to stay focused on growth of their core competencies. SGS has developed a comprehensive process-oriented methodology to manage high-volume contingent labor, payroll services and SOW’s for today’s competitive landscape.

SGS is proud of the partnerships it has built with its clients, MSP’s, and employees which has allowed it to deliver unparalleled service to its wide-ranging customer base. SGS is a certified minority owned enterprise that provides innovative yet practical solutions, from concept through execution. We combine technology with strategy and aim to deliver results today that endure tomorrow. SGS’ client centric approach delivers unparalleled value with vastly responsive, streamlined and highly process oriented workforce solutions.

SGS has been awarded and acknowledged by leading MSP’s (i.e., KellyOCG, TAPFIN, Guidant Global, etc.) for its exemplary performance in the contingent workforce space.