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Entry Level Helpdesk Jobs in Washington, DC (NOW HIRING)

VG Systems

Entry Level Team Member

Quantico, VA · Hybrid

$47K - $58K/yr

Help coordinate small projects and track progress on assigned tasks. * Collaborate with team ... Experience: This is an entry level position. Prior experience in areas such as administrative ...

VG Systems

Entry Level Team Member

Quantico, VA · On-site

$47K - $58K/yr

Help coordinate small projects and track progress on assigned tasks. * Collaborate with team ... Experience: This is an entry level position. Prior experience in areas such as administrative ...

VG Systems

Entry Level Team Member

Quantico, VA · On-site

$47K - $58K/yr

Help coordinate small projects and track progress on assigned tasks. * Collaborate with team ... Experience: This is an entry level position. Prior experience in areas such as administrative ...

Vivint

Entry Level Sales Representative

Bethesda, MD · On-site

$60K - $80K/yr

With our solar division we aim to empower homeowners by helping them to own their power. Our goal ... As an Entry Level Sales Representative, you will play a crucial role in promoting and selling solar ...

Vivint

Entry Level Sales Representative

Rockville, MD · On-site

$60K - $80K/yr

With our solar division we aim to empower homeowners by helping them to own their power. Our goal ... As an Entry Level Sales Representative, you will play a crucial role in promoting and selling solar ...

Vivint

Entry Level Sales Representative

Germantown, MD · On-site

$60K - $80K/yr

With our solar division we aim to empower homeowners by helping them to own their power. Our goal ... As an Entry Level Sales Representative, you will play a crucial role in promoting and selling solar ...

Vivint

Entry Level Sales Representative

Gaithersburg, MD · On-site

$60K - $80K/yr

With our solar division we aim to empower homeowners by helping them to own their power. Our goal ... As an Entry Level Sales Representative, you will play a crucial role in promoting and selling solar ...

Vivint

Entry Level Sales Representative

Rockville, MD · On-site

$60K - $80K/yr

With our solar division we aim to empower homeowners by helping them to own their power. Our goal ... As an Entry Level Sales Representative, you will play a crucial role in promoting and selling solar ...

Vivint

Entry Level Sales Representative

Silver Spring, MD · On-site

$60K - $80K/yr

With our solar division we aim to empower homeowners by helping them to own their power. Our goal ... As an Entry Level Sales Representative, you will play a crucial role in promoting and selling solar ...

Vivint

Entry Level Sales Representative

Bethesda, MD · On-site

$60K - $80K/yr

With our solar division we aim to empower homeowners by helping them to own their power. Our goal ... As an Entry Level Sales Representative, you will play a crucial role in promoting and selling solar ...

Vivint

Entry Level Sales Representative

Gaithersburg, MD · On-site

$60K - $80K/yr

With our solar division we aim to empower homeowners by helping them to own their power. Our goal ... As an Entry Level Sales Representative, you will play a crucial role in promoting and selling solar ...

Vivint

Entry Level Sales Representative

Germantown, MD · On-site

$60K - $80K/yr

With our solar division we aim to empower homeowners by helping them to own their power. Our goal ... As an Entry Level Sales Representative, you will play a crucial role in promoting and selling solar ...

Ally Behavior Centers

Entry-Level Recruiter

Mclean, VA

$36K - $48K/yr

Our mission is to deliver the highest quality therapy to help our early learners reach their ... We are looking for an Entry-Level Recruiter who can support a variety of needs within the company ...

Ally Behavior Centers

Entry-Level Recruiter

Mclean, VA · On-site

$36K - $48K/yr

Our mission is to deliver the highest quality therapy to help our early learners reach their ... We are looking for an Entry-Level Recruiter who can support a variety of needs within the company ...

Agon Inc

Be Seen First

Sales Representative Entry Level

Washington, DC · On-site

$3.5K - $5.0K/mo

This is an excellent entry-level opportunity for individuals who enjoy working directly with customers, building lasting relationships, and helping people find the right wireless and mobile solutions ...

New

Agon Inc

Be Seen First

Sales Representative Entry Level

Washington, DC · On-site

$3.5K - $5.0K/mo

This is an excellent entry-level opportunity for individuals who enjoy working directly with customers, building lasting relationships, and helping people find the right wireless and mobile solutions ...

New

Ally Behavior Centers

Entry-Level Recruiter

Mclean, VA · On-site

$36K - $48K/yr

Our comprehensive onboarding and training approach will support and prepare you to help us provide ... entry-level clinicians who may or may not have prior experience with Applied Behavior Analysis ...

Dewberry

Entry Level Site/Civil Engineer

Fairfax, VA · On-site

$82K - $85K/yr

... to help our clients solve their most challenging problems. Typical projects involve site/civil ... Our entry-level program comes together on a regular basis for professional development events and ...

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Showing results 21-40

All JobsHelpdesk JobsEntry Level Helpdesk JobsEntry Level Helpdesk Jobs in Washington, DC

Entry Level Helpdesk information

See Washington, DC salary details

$14

$26

$38

How much do entry level helpdesk jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for entry level helpdesk in Washington, DC is $26.12, according to ZipRecruiter salary data. Most workers in this role earn between $21.68 and $29.28 per hour, depending on experience, location, and employer.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.
What are the most commonly searched types of Helpdesk jobs in Washington, DC? The most popular types of Helpdesk jobs in Washington, DC are:
Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Washington, DC as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $54,334 per year, or $26.1 per hour.

Entry Level Team Member

VG Systems

Quantico, VA • Hybrid

$47K - $58K/yr

Part-time

Re-posted 2 days ago

Job description

VG Systems, LLC is seeking an entry level team member to provide flexible support across multiple business functions. This hybrid position includes both remote and on site work as needed. It is an excellent opportunity for individuals who are in school, recently graduated, or just beginning their careers. The ideal candidate is an A Player who demonstrates initiative, professionalism, and a strong desire to learn and contribute.


Responsibilities could include, but are not limited to:

  • Provide general administrative and operational support to various departments.
  • Assist with research and prepare summaries, reports, or white paper style findings.
  • Support business development activities and outreach efforts.
  • Assist with writing, documentation, and communication tasks as needed.
  • Help coordinate small projects and track progress on assigned tasks.
  • Collaborate with team members to understand requirements and deliver high quality work.
  • Maintain professionalism, accuracy, and attention to detail in all assigned duties.
  • Contribute to a positive, proactive, and solutions-oriented work environment.


Requirements:

Experience:

This is an entry level position. Prior experience in areas such as administrative support, writing, research, business development, or general office operations is helpful but not required.


Additional Qualifications:

  • Strong work ethic and reliability.
  • Clear and professional communication skills.
  • Ability to work independently with minimal supervision.
  • High integrity and trustworthiness.
  • Strong organizational skills and attention to detail.
  • Willingness to learn new skills and take on new challenges.
  • Ability to manage time effectively and meet deadlines.
  • Commitment to delivering work that meets high professional standards.


Schedule:

  • Part time
  • Approximately 10 hours per week
  • 20 hours per biweekly pay period
  • Hybrid work environment


HUBZone Preference:

VG Systems, LLC gives preference to candidates who reside in a designated HUBZone. Selected candidates must be able to sign a HUBZone attestation and provide required SBA documentation upon hiring.


Equal Opportunity Statement:

VG Systems, LLC does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.

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