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Entry Level Helpdesk Jobs in Philadelphia, PA (NOW HIRING)

COREHIRE

Entry Level - Help Desk Tech

Marlton, NJ

$40 - $55/hr

Help Desk Technician I (Entry-Level) Type: Full Time Employment Location: Marlton, NJ (onsite) The Help Desk Technician I is an entry-level role providing first-response support for computer hardware ...

New

Rose James Company

Entry Level Sales

Exton, PA

$65K - $95K/yr

Lemus Remodeling is hiring motivated Entry-Level Sales Representatives to help homeowners explore remodeling solutions while building valuable sales and leadership skills. No industry experience ...

Rose James Company

Entry Level Sales

Phoenixville, PA

$65K - $95K/yr

Lemus Remodeling is hiring motivated Entry-Level Sales Representatives to help homeowners explore remodeling solutions while building valuable sales and leadership skills. No industry experience ...

Rose James Company

Entry Level Sales - Exton

Exton, PA

$65K - $95K/yr

Lemus Remodeling is hiring motivated Entry-Level Sales Representatives to help homeowners explore remodeling solutions while building valuable sales and leadership skills. No industry experience ...

The Bartlett Acquisitions Group Inc

Be Seen First

Entry Level Sales Account Manager

Philadelphia, PA · On-site

$800 - $1.2K/wk

Entry-Level Sales Account Manager Location: 444 North 3rd Street, Philadelphia, PA Schedule: Monday ... help drive sales and customer growth. What You'll Do * Interact directly with customers in a ...

The Bartlett Acquisitions Group Inc

Be Seen First

Entry Level Sales Account Manager

Philadelphia, PA · On-site

$800 - $1.2K/wk

Entry-Level Sales Account Manager Location: 444 North 3rd Street, Philadelphia, PA Schedule: Monday ... help drive sales and customer growth. What You'll Do * Interact directly with customers in a ...

Leo Direct

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Sales Representative Entry Level

Philadelphia, PA · On-site

$800 - $1.0K/wk

Sales Representative - Entry-Level Opportunity Are you someone who enjoys meeting new people, building relationships, and helping customers find the right technology solutions? Are you looking for an ...

Leo Direct

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Sales Representative Entry Level

Philadelphia, PA · On-site

$800 - $1.0K/wk

Sales Representative - Entry-Level Opportunity Are you someone who enjoys meeting new people, building relationships, and helping customers find the right technology solutions? Are you looking for an ...

Ethos Concepts Inc

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Entry Level Sales Representative

Philadelphia, PA · On-site

$800 - $1.5K/wk

About the Role This entry-level Entry Level Account Manager role is perfect for anyone saying "New ... No problem. We provide paid training and ongoing support to help you succeed from day one.

Ethos Concepts Inc

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Entry Level Sales Representative

Philadelphia, PA · On-site

$800 - $1.5K/wk

About the Role This entry-level Entry Level Account Manager role is perfect for anyone saying "New ... No problem. We provide paid training and ongoing support to help you succeed from day one.

ProfitSync Inc

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Sales Representative Entry Level

Philadelphia, PA · On-site

$800 - $1.0K/wk

As an Entry-Level Sales Representative, you'll be the face of our company, helping customers and boosting sales. This role includes training and room for growth if you're motivated and hardworking.

ProfitSync Inc

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Sales Representative Entry Level

Philadelphia, PA · On-site

$800 - $1.0K/wk

As an Entry-Level Sales Representative, you'll be the face of our company, helping customers and boosting sales. This role includes training and room for growth if you're motivated and hardworking.

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All JobsHelpdesk JobsEntry Level Helpdesk JobsEntry Level Helpdesk Jobs in Philadelphia, PA

Entry Level Helpdesk information

See Philadelphia, PA salary details

$12

$23

$34

How much do entry level helpdesk jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for entry level helpdesk in Philadelphia, PA is $23.36, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $26.20 per hour, depending on experience, location, and employer.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are the most commonly searched types of Helpdesk jobs in Philadelphia, PA?

The most popular types of Helpdesk jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Entry Level Helpdesk jobs?

Cities near Philadelphia, PA with the most Entry Level Helpdesk job openings:

Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Philadelphia, PA as of August 2026, with employment types broken down into 84% Full Time, 10% Part Time, and 6% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $48,591 per year, or $23.4 per hour.

Entry Level - Help Desk Tech

COREHIRE

Marlton, NJ

$40 - $55/hr

Full-time

Posted 3 days ago

New

Job description

Help Desk Technician I (Entry-Level)

Type: Full Time Employment

Location: Marlton, NJ (onsite)

The Help Desk Technician I is an entry-level role providing first-response support for computer hardware, peripherals, and software. While prior experience is not required, candidates must demonstrate a passion for technology and a strong desire to learn new skills. Success in this role is measured by the ability to deliver exceptional customer service, clear communication, and reliable technical support.

Key Responsibilities

  • Provide first-level support (phone, email, remote, and on-site) for desktops, laptops, printers, and related devices.
  • Accurately log problems and resolutions in the ticketing system.
  • Maintain and grow knowledge of products and services supported by the Help Desk team.
  • Ensure proper documentation, escalation, tracking, and follow-up of all incidents.
  • Participate in the on-call rotation as scheduled.
  • Complete assigned training and certification requirements.
  • Perform other duties as assigned by the Help Desk Lead.

Required Skills & Qualifications

  • Genuine interest in technology and eagerness to learn.
  • Clear, friendly, and professional phone manner.
  • Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
  • Ability to manage multiple assignments with attention to detail.
  • Hands-on experience with Microsoft Windows Desktop Operating Systems.
  • Reliable transportation for on-site support.
  • Ability to lift and move PC system components as needed.