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Entry Level Helpdesk Jobs in Philadelphia, PA (NOW HIRING)

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We help empower homeowners to protect one of their most significant investments: their homes. As a rapidly growing company established in 2018, we are seeking ambitious individuals to join our ...

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We help empower homeowners to protect one of their most significant investments: their homes. As a rapidly growing company established in 2018, we are seeking ambitious individuals to join our ...

Lemus Remodeling is hiring motivated Entry-Level Sales Representatives to help homeowners explore remodeling solutions while building valuable sales and leadership skills. No industry experience ...

Lemus Remodeling is hiring motivated Entry-Level Sales Representatives to help homeowners explore remodeling solutions while building valuable sales and leadership skills. No industry experience ...

Lemus Remodeling is hiring motivated Entry-Level Sales Representatives to help homeowners explore remodeling solutions while building valuable sales and leadership skills. No industry experience ...

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About the Role This entry-level Entry Level Account Manager role is perfect for anyone saying "New ... No problem. We provide paid training and ongoing support to help you succeed from day one.

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About the Role This entry-level Entry Level Account Manager role is perfect for anyone saying "New ... No problem. We provide paid training and ongoing support to help you succeed from day one.

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Entry Level Helpdesk information

See Philadelphia, PA salary details

$12

$23

$34

How much do entry level helpdesk jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for entry level helpdesk in Philadelphia, PA is $23.36, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $26.20 per hour, depending on experience, location, and employer.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are the most commonly searched types of Helpdesk jobs in Philadelphia, PA?

The most popular types of Helpdesk jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Entry Level Helpdesk jobs?

Cities near Philadelphia, PA with the most Entry Level Helpdesk job openings:

Infographic showing various Entry Level Helpdesk job openings in Philadelphia, PA as of August 2026, with employment types broken down into 84% Full Time, 10% Part Time, and 6% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $48,591 per year, or $23.4 per hour.

Entry Level Sales Consultants

Lattitude Recruiting LLC

Philadelphia, PA • On-site

$140K - $180K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Job Overview:

If you are looking for a stable career, full-time work, and longevity with a company you can trust, then our Entry Level Sales Consultant position is perfect for you. We are seeking an Entry Level Sales Consultant who is eager to learn, motivated by financial success, and passionate about roofing sales. You will receive complete training and ongoing mentorship to help you thrive in this role. Your primary responsibility will be to attend pre-set appointments, educate potential customers on the benefits of roofing services, and assist them in getting the best deal possible.

About Us:

L’Attitude is teamed up with the leading provider of roofing and contracting solutions in South Jersey. We help empower homeowners to protect one of their most significant investments: their homes. As a rapidly growing company established in 2018, we are seeking ambitious individuals to join our Entry Level Sales Consultant team and build a rewarding career in the construction, roofing, and sales industries.

What You’ll Do:

  • Run pre-set, qualified appointments with homeowners (no cold calling)
  • Conduct roof inspections with a drone and present clear, confident solutions
  • Build trust, overcome objections, and close deals on the spot
  • Accurately price projects and explain financing/insurance options
  • Manage follow-ups and signed contracts through completion
  • Hit weekly and monthly sales goals alongside fellow Entry Level Sales Consultant team members

Entry Level Sales Consultants Qualifications:

  • Confident presenter with strong objection-handling skills
  • Self-motivated, competitive, and goal-driven
  • Reliable transportation and the ability to travel locally
  • Comfortable using CRM and mobile tools
  • Sales, Roofing, Solar, Sales Closing, Account Management, Entry Level Client Relations, Face-to-Face Sales, Sales Consulting, Appointment Setting, or Canvassing experience is ideal for this role

Ideal For:

  • Sales professionals are tired of weak leads
  • Closers who want control over their income with an established company
  • Roofing reps who want better support and higher commissions
  • Sales Consultants who want a base pay, full-time hours, W-2, and benefits
  • Work-life balance with a supportive team of Sales Consultants and Management
  • Real career growth opportunities with a company that is not oversaturated