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Entry Level Helpdesk Jobs in Erie, PA (NOW HIRING)

Fisher Organization

Entry-Level Remote Sales

Erie, PA · On-site

Join a Purpose-Driven Team Making a Real Impact - Entry-Level Leadership Career Opportunity About ... Natural leadership ability and a desire to help others succeed Great communication and people ...

Nexera

Entry Level Remote Sales Role

Erie, PA · Remote

$1.5K - $5.3K/wk

About this role We are hiring entry-level Financial Sales Consultants to join our remote team ... In this role, you will help families find the right financial protection coverage for their needs ...

Aspen Dental

Dental Assistant - Entry Level

Erie, PA

$15 - $17/hr

Our best-in-class training program, generous benefits package, and flexible scheduling will help you thrive in your career. When you join our team as an Entry-Level Dental Assistant , you will have ...

Aspen Dental

Dental Assistant - Entry Level

Erie, PA · On-site

$15 - $17/hr

Our best-in-class training program, generous benefits package, and flexible scheduling will help you thrive in your career. When you join our team as an Entry-Level Dental Assistant , you will have ...

Aspen Dental

Dental Assistant - Entry Level

Erie, PA · On-site

$15 - $17/hr

Our best-in-class training program, generous benefits package, and flexible scheduling will help you thrive in your career. When you join our team as an Entry-Level Dental Assistant , you will have ...

Greenleaf Corporation

Be Seen First

Entry Level Production Worker

Saegertown, PA · On-site

$15 - $16/hr

We are looking to fill entry level positions to help in to preparing, setting up and operating machining equipment for producing machined carbide and ceramic cutting tips to precision tolerances.

Nexera

Entry Level Remote Insurance Sales

Erie, PA · Remote

$1.5K - $3.2K/wk

About this role We're hiring entry-level Financial Sales Consultants for our remote team ... You'll help families find the right financial protection for their needs -- by phone and Zoom, from ...

Nextiny

Entry Level Digital Marketer

Erie, PA · On-site

We are looking for an entry-level Digital Marketer to join our team ... No prior marketing experience is necessary--we are happy to teach the necessary skills to help you ...

IBG Partners

Entry Level Business Development

Erie, PA · On-site

$60K - $90K/yr

Training is provided for entry-level candidates who are driven and teachable enough to learn our ... You'll help individuals and families through life's toughest challenges, offering financial ...

IBG Partners

Entry Level Business Development

Erie, PA · On-site

$60K - $90K/yr

Training is provided for entry-level candidates who are driven and teachable enough to learn our ... You'll help individuals and families through life's toughest challenges, offering financial ...

W3Global Inc.

Electrical Engineer

Erie, PA

$80K - $120K/yr

Electrical Engineer (Entry-Level to Experienced) Location: Erie, PA Work Location: In-Person Job ... help them drive their next generation of projects in the fast growing world of modular ...

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Entry Level Helpdesk information

See Erie, PA salary details

$12

$22

$32

How much do entry level helpdesk jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for entry level helpdesk in Erie, PA is $22.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $25.14 per hour, depending on experience, location, and employer.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are the most commonly searched types of Helpdesk jobs in Erie, PA?

The most popular types of Helpdesk jobs in Erie, PA are:

What cities near Erie, PA are hiring for Entry Level Helpdesk jobs?

Cities near Erie, PA with the most Entry Level Helpdesk job openings:

Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Erie, PA as of August 2026, with employment types broken down into 81% Full Time, 14% Part Time, and 5% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $46,653 per year, or $22.4 per hour.

Entry-Level Facilities Technician

Bianchi Honda

Erie, PA

Full-time

Re-posted 15 days ago

Job description

Description

Location: Erie, PA


Job Type: Full-Time


Experience Level: Entry-Level


Training Provided | Tool Program Available | Growth Opportunity


Are you passionate about cars and eager to learn the skills to work on them professionally? We're looking for a hands-on, motivated individual to join our team as an Entry-Level Facilities Technician - with the opportunity to grow into a Service Technician role.


What You'll Do:

Assist with basic shop maintenance, equipment upkeep, and facility organization

Park vehicles and operate our automatic car wash 

Maintain a clean, safe, and efficient work environment

Assist Service Advisors as needed

Other duties assigned by Management 


What We Offer:

Mentoring program to build your automotive knowledge and technical skills

Tool program to help you gear up with the right equipment

Clear path to grow into a Service Technician role or other dealership roles

Supportive team environment with experienced mentors

Competitive pay and benefits


Who You Are:

Reliable, hardworking, and eager to learn

Comfortable working with tools and equipment

Interested in cars, mechanics, or hands-on technical work

Able to follow instructions and work independently and as part of a team


Who We Are:

Bianchi Honda

Family owned

Recognized locally as the "Best Place to Work" (Erie's Choice Awards)

Employee-first culture investing in growth through training, mentorship and clear advancement opportunities.

Growth matters here, we invest in training, development and promoting from within

Focused on doing things the right way, not the fast way

No prior automotive experience? No problem. If you bring the drive, we'll provide the training.


Ready to kickstart your career in automotive service? Apply today and let's build something great together.

Requirements

  • 18+ Years of Age
  • Valid Driver's License 

Apply