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Entry Level Helpdesk Jobs in Butler, PA (NOW HIRING)

Lifesteps Inc

Entry Level Maintenance Attendant

Butler, PA · On-site

$16 - $16.46/hr

Lifesteps is hiring a Full-Time, entry level Groundskeeper and Maintenance Attendant for Butler ... The Agency provides programs and services to help those with special needs live to their fullest ...

IBG Partners

Entry Level Business Development

Butler, PA · On-site

$75K - $100K/yr

Training is provided for entry-level candidates who are driven and teachable enough to learn our ... You'll help individuals and families through life's toughest challenges, offering financial ...

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Entry Level Helpdesk information

See Butler, PA salary details

$11

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How much do entry level helpdesk jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for entry level helpdesk in Butler, PA is $20.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $23.41 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What are the key skills and qualifications needed to thrive as an Entry Level Helpdesk Technician, and why are they important?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are entry level helpdesk jobs?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.
What are the most commonly searched types of Helpdesk jobs in Butler, PA? The most popular types of Helpdesk jobs in Butler, PA are:
What cities near Butler, PA are hiring for Entry Level Helpdesk jobs? Cities near Butler, PA with the most Entry Level Helpdesk job openings:
Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Butler, PA as of July 2026, with employment types broken down into 81% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,412 per year, or $20.9 per hour.

Entry Level Technician

Jim Shorkey Family Auto Group

Wexford, PA

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Description

Jim Shorkey Wexford Kia is in search of an entry level technician to join our team! Our family-owned dealership offers a great work atmosphere and competitive pay, and we want anyone with a passion for cars to join our team. Any and ALL skill levels are welcome!


Job Duties: 

  • Inspect and support Jim Shorkey client's vehicles by providing quality service and great customer service!
  • Maintain a positive attitude and relationship with clients and team members! 
  • Hands on experience with paid training on automotive work!
  • Perform oil changes, tire rotations, transmission work, etc.!

What We Have To Offer:  

  • Diagnose and help on any problem vehicles
  • We have modern and up to date equipment 
  • We offer as much work as you want, our valued customers are always returning
  • Advancement Opportunity
  • Be part of a team of true professionals
  • Medical, Dental, Vision, HSA/FSA, Life, and Disability Insurance 
  • 401K plan+ Match
  • Paid Vacation
  • No Sundays
  • Employee Discount on all Products, Parts, and Services
  • Paid Company Issued Uniforms

Requirements

  • Must be 18 years old or older
  • Have a valid driver's license with a clean MVR
  • Ability to pass a pre-employment drug screening and background check
  • Entry level Technician skills - all are welcome! 
  • Are reliable, hard-working, and have a great work ethic

Apply