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Entry Level Helpdesk Jobs in Montgomery, AL (NOW HIRING)

American Income Life

Entry Level Leadership

Montgomery, AL · Remote

$41K - $53K/yr

This role focuses on helping families understand and access valuable benefits while developing leadership and communication skills. No prior experience is required--we provide full training ...

New

Nexera

Entry Level Remote Insurance Sales

Montgomery, AL · Remote

$1.5K - $3.2K/wk

About this role We're hiring entry-level Financial Sales Consultants for our remote team ... You'll help families find the right financial protection for their needs -- by phone and Zoom, from ...

Apex Propane LLC

Be Seen First

Propane Service Tech Helper

Wetumpka, AL · On-site

$12 - $15/hr

This is an entry level position that entails working with a senior technician as an assistant. Exposure to the industry and skills learned will offer the opportunity to eventually become a lead ...

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All JobsHelpdesk JobsEntry Level Helpdesk JobsEntry Level Helpdesk Jobs in Montgomery, AL

Entry Level Helpdesk information

See Montgomery, AL salary details

$12

$22

$33

How much do entry level helpdesk jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for entry level helpdesk in Montgomery, AL is $22.90, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $25.67 per hour, depending on experience, location, and employer.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are the most commonly searched types of Helpdesk jobs in Montgomery, AL?

The most popular types of Helpdesk jobs in Montgomery, AL are:

What cities near Montgomery, AL are hiring for Entry Level Helpdesk jobs?

Cities near Montgomery, AL with the most Entry Level Helpdesk job openings:

Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Montgomery, AL as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $47,613 per year, or $22.9 per hour.

Entry-Level Outside Sales Representative -- Educators Welcome

The Impact Insurance Agency

Tuskegee, AL • On-site

$65K - $85K/yr

Full-time

Medical, Life

Re-posted 2 days ago

Job description

Entry-Level Outside Sales Representative — Educators Welcome

 Company: Impact Insurance Agency
Pay: $65,000–$85,000 average first-year income | Commission + Optional 6-Week Base Draw
Schedule: Full-Time | Independent Contractor
Industry: Supplemental Insurance | B2B Outside Sales
Location: Local Territory | In-Person

A Professional Transition for Leaders Ready for More Ownership

Many teachers, coaches, and educators develop strong leadership skills — guiding groups, communicating clearly, and helping others grow. At Impact Insurance Agency, those strengths translate naturally into a career that offers independence, professional growth, and the ability to make a real impact beyond the classroom.

We partner with local businesses to provide supplemental insurance solutions that help employees and families stay protected during life's unexpected moments. This role is ideal for individuals who are confident leading conversations, value meaningful work, and want greater control over their career path.

The Opportunity

This entry-level B2B outside sales role blends education, relationship-building, and consultative guidance. You'll manage your own local territory while working within a structured system that provides mentorship, training, and leadership development — even if you've never worked in sales before.

You'll meet directly with business owners and employee groups, helping them understand benefit options and make informed, practical decisions.

Key Responsibilities

  • Build professional relationships with local business leaders and teams
     

  • Lead clear, organized benefit presentations
     

  • Guide clients through supplemental insurance options and enrollment processes
     

  • Provide follow-up support and maintain long-term client relationships
     

  • Manage scheduling, appointments, and territory activity
     

  • Participate in weekly training, mentorship, and skill development
     

Training & Development

  • Structured onboarding designed for educators transitioning into business roles
     

  • Hands-on field training and mentorship
     

  • Health & Life licensing assistance and reimbursement
     

  • Leadership development focused on communication, influence, and relationship management
     

  • Clear pathways into training and leadership positions
     

Compensation & Structure

  • Commission-based income with performance bonuses
     

  • Average first-year income: $65,000–$85,000 (performance-based)
     

  • Optional 6-week base draw while building your client base
     

  • Flexible daytime schedule with autonomy over your territory
     

  • Advancement opportunities into leadership and trainer roles
     

Ideal Background

This opportunity may be a strong fit if you:

  • Have experience as a teacher, coach, educator, trainer, or mentor
     

  • Are confident leading conversations and presenting to groups
     

  • Value independence, ownership, and professional growth
     

  • Communicate with clarity, professionalism, and purpose
     

  • Enjoy guiding people toward informed decisions
     

  • Are willing to obtain a Health & Life Insurance license (support provided)
     

Why Impact Insurance Agency

Our culture is built on integrity, mentorship, and steady growth. Many of our leaders began in entry-level roles and advanced through consistency, leadership, and a genuine desire to help others succeed.

Apply Today

If you're ready to bring your leadership and communication skills into a professional outside sales career where your effort directly shapes your success — we'd love to connect.

https://www.theimpactinsuranceagency.com/