ZipRecruiter

Log In

2

Entry Level Helpdesk Jobs in Decatur, IN (NOW HIRING)

Globe Life

Entry-Level Sales Rep

Fort Wayne, IN · On-site

Help secure families' financial futures * Close sales and earn performance-based pay and bonuses We find that coachable individuals with a good attitude perform best in this environment.

Globe Life

Entry-Level Sales Associate

Fort Wayne, IN · On-site

$33K - $45K/yr

Help secure families' financial futures * Close sales and earn performance-based pay and bonuses We find that coachable individuals with a good attitude perform best in this environment.

Elevation Exteriors

Entry Level Sales Rep

Fort Wayne, IN · On-site

$300 - $3.0K/wk

We provide paid training and hands on coaching to help you succeed quickly. Why Elevation Exteriors Competitive hourly pay plus performance bonuses Weekly pay Paid training and ongoing mentorship ...

previous pagenext page

Showing results 21-40

All JobsHelpdesk JobsEntry Level Helpdesk JobsEntry Level Helpdesk Jobs in Decatur, IN

Entry Level Helpdesk information

See Decatur, IN salary details

$12

$22

$32

How much do entry level helpdesk jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level helpdesk in Decatur, IN is $22.34, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $25.05 per hour, depending on experience, location, and employer.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.
What cities near Decatur, IN are hiring for Entry Level Helpdesk jobs? Cities near Decatur, IN with the most Entry Level Helpdesk job openings:
Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Decatur, IN as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $46,460 per year, or $22.3 per hour.

Entry Level Sales Representative - Fast Track Program - Uncapped Commission (Relocation Provided)

TQL

Fort Wayne, IN • On-site

$55K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 27 days ago

Total Quality Logistics rating

6.0

Company rating: 6.0 out of 10

Based on 115 frontline employees who took The Breakroom Quiz

318th of 359 rated logistics

Job description

About the role:The Fast Track Sales Program at TQL is designed for high-potential individuals who want to move faster and earn more than the traditional entry‑level path. You’ll build a career with an industry leader that offers an award-winning culture, high earning potential with uncapped commission and significant opportunities for advancement.You’ll relocate to Cincinnati to train alongside some of the most successful brokers in the industry, gaining hands‑on experience, intensive coaching and real responsibility early in your career. To support your transition, we provide a comprehensive relocation package, housing allowance and a $2,500 sign-on bonus to get you started.Once you complete training and build a solid book of business, you’ll have the opportunity to continue growing in Cincinnati, move into leadership, or relocate to any of TQL’s 65+ offices nationwide.Ready to see how far you can go?POSITION IS LOCATED IN CINCINNATI - PAID RELOCATION PROVIDEDWhat’s in it for you:* $55,000 minimum first‑year compensation* Includes base salary, sign‑on bonus, and housing allowance* Uncapped commission opportunity* Our average sales representative reaches six‑figure earnings within three years* Want to know what the top 20% make? Ask your recruiter* Relocation package* Opportunity to relocate again, nationwide, once you’ve earned itWhat you need:* Bachelor’s degree required* Elite work ethic, 100% in-office* Strong negotiation skills with ability to handle conflict* Entrepreneurial mindset and exceptional customer serviceWhat you’ll be doing:* Receive 6 months of direct training from experienced Logistics Account Executives* Help your account executive solve customer needs, find carriers for time-sensitive freight and manage daily operations * Participate in hands-on and virtual training sessions* Develop negotiation skills through prospecting and cold calling * Build your book* Use your training to meet sales metrics and become eligible for commission * Establish relationships to close new customers* Negotiate prices with customers and carriers* Resolve freight issues to ensure timely pickup and deliveryWhy TQL:* Certified Great Place to Work with 900+ lifetime workplace awards* Clear advancement paths, including leadership opportunities* Comprehensive benefits package:* Medical, dental, and vision coverage* 401(k) with company match* Perks including tuition reimbursement, financial wellness planning, employee discounts on gym memberships, pet insurance and moreWhy Fast Track:* Accelerated development: Reach key milestones faster than a typical entry-level career* Additional coaching: More training, support and feedback* Top‑tier exposure: Learn directly from tenured, high‑performing brokers* Real ownership: Build your own book of business* Career options: Stay in Cincinnati, step into leadership or relocate nationwideIdeal for recent graduates or those looking to pivot into a high-growth career, this program is demanding by design. It requires commitment, resilience, and a competitive mindset. For those willing to put in the work, Fast Track offers the kind of earning potential, mobility, and career options most people don’t reach until much later.If you thrive in a high-energy environment, set ambitious goals and work relentlessly to achieve them, put your sales career on the Fast Track.Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

What Total Quality Logistics employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply