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Entry Level Helpdesk Jobs in Decatur, IN (NOW HIRING)

Home Energy Pros

Entry Level Sales -

Fort Wayne, IN · On-site

$60K - $120K/yr

Entry Level Sales Representative - Door to Door Company: Home Energy Pros Position Type: Full-Time ... company helping homeowners reduce energy costs and improve comfort through innovative attic and ...

Home Energy Pros

Entry Level Sales - D2D

Fort Wayne, IN · On-site

$60K - $120K/yr

Entry Level Sales Representative - Door to Door Company: Home Energy Pros Position Type: Full-Time ... company helping homeowners reduce energy costs and improve comfort through innovative attic and ...

Robert Half

Accountant - Entry Level

Markle, IN · On-site

$23 - $26.50/hr

We are looking for an entry-level Accountant to support day-to-day accounting operations for a ... The person in this role will help maintain accurate financial records during a busy business cycle ...

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All JobsHelpdesk JobsEntry Level Helpdesk JobsEntry Level Helpdesk Jobs in Decatur, IN

Entry Level Helpdesk information

See Decatur, IN salary details

$12

$22

$32

How much do entry level helpdesk jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level helpdesk in Decatur, IN is $22.34, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $25.05 per hour, depending on experience, location, and employer.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.
What cities near Decatur, IN are hiring for Entry Level Helpdesk jobs? Cities near Decatur, IN with the most Entry Level Helpdesk job openings:
Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Decatur, IN as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $46,460 per year, or $22.3 per hour.

Entry Level Sales -

Home Energy Pros

Fort Wayne, IN • On-site

$60K - $120K/yr

Full-time

Re-posted 22 days ago

Job description

Entry Level Sales Representative – Door to DoorCompany: Home Energy Pros
Position Type: Full-Time
Experience Level: Entry Level
Pay: Commission + Bonuses (Top reps $60K–$120K+)
About Us
Home Energy Pros is a rapidly growing home energy efficiency company helping homeowners reduce energy costs and improve comfort through innovative attic and insulation solutions. We’re expanding our sales team and looking for motivated individuals who want to build a high-income career in sales.
No sales experience is required. We provide training, mentorship, and a clear path for advancement.

What You’ll Do
  • Knock on residential doors in targeted neighborhoods
  • Speak with homeowners about energy efficiency improvements
  • Set appointments for in-home consultations
  • Represent Home Energy Pros professionally in the community
  • Track leads and activity daily
What We Offer
  • Uncapped commission structure

  • Paid training and mentorship
  • Fast career advancement opportunities
  • Weekly pay
  • High energy team culture
  • Flexible scheduling
Top performers regularly earn $1,500 – $3,000+ per week.

What We’re Looking For
  • Positive attitude and strong work ethic
  • Comfortable speaking with new people
  • Reliable transportation
  • Ability to work outdoors and walk neighborhoods
  • Coachable and motivated to learn
Sales experience is helpful but not required.

Ideal Candidates
  • Former athletes
  • Competitive personalities
  • People looking to break into sales
  • Individuals who want to control their income
Schedule
  • Full-time
  • Evening hours available (best time to meet homeowners)
Apply Today
If you’re motivated, competitive, and ready to earn what you’re worth, we want to meet you.
Apply now to join the Home Energy Pros team.