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Entry Level Helpdesk Jobs in Decatur, IN (NOW HIRING)

Entry-Level Sales Associate

Fort Wayne, IN · On-site

$33K - $45K/yr

Help secure families' financial futures * Close sales and earn performance-based pay and bonuses We find that coachable individuals with a good attitude perform best in this environment.

Help secure families' financial futures * Close sales and earn performance-based pay and bonuses We find that coachable individuals with a good attitude perform best in this environment.

Entry Level Sales Rep

Fort Wayne, IN · On-site

$300 - $3.0K/wk

We provide paid training and hands on coaching to help you succeed quickly. Why Elevation Exteriors Competitive hourly pay plus performance bonuses Weekly pay Paid training and ongoing mentorship ...

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Entry Level Helpdesk information

See Decatur, IN salary details

$12

$22

$32

How much do entry level helpdesk jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for entry level helpdesk in Decatur, IN is $22.34, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $25.05 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What are the key skills and qualifications needed to thrive as an Entry Level Helpdesk Technician, and why are they important?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are entry level helpdesk jobs?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.
What cities near Decatur, IN are hiring for Entry Level Helpdesk jobs? Cities near Decatur, IN with the most Entry Level Helpdesk job openings:
Infographic showing various Entry Level Helpdesk job openings in Decatur, IN as of July 2026, with employment types broken down into 1% Locum Tenens, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $46,460 per year, or $22.3 per hour.
Entry Level Electrical Engineer (Hybrid) with Security Clearance

Entry Level Electrical Engineer (Hybrid) with Security Clearance

BAE Systems

Fort Wayne, IN • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago


BAE Systems rating

8.5

Company rating: 8.5 out of 10

Based on 145 frontline employees who took The Breakroom Quiz

5th of 46 rated military and defense


Job description

Job Description You don't see it, but it's there. Our employees work on the world's most advanced electronics - from saving emissions in the City of Lights to powering the Mars Rover to protecting the F-35 fighter jet. At Electronic Systems, you'll be among the brightest minds, working on the aerospace and defense industry's most difficult problems. Drawing strength from our differences, we're innovating for the future. And you can, too. Our flexible work environment provides you a chance to change the world without giving up your personal life. We put our customers first - exemplified by our missions: "We Protect Those Who Protect Us®" and "We Innovate For Those Who Move The WorldTM." Sound like a team you want to be a part of? We are looking for entry level candidates to join our ES Defense Hardware Engineering Team here at BAE Systems. BAE Systems is seeking entry level electrical engineers to fill a variety of electrical engineering positions based on your background, skill set and interest level. Embark on an exciting future at BAE Systems with our Year One program, designed to jumpstart your engineering career. As an entry-level engineer, you'll join a curated group of peers and a dedicated program team, fostering strong connections and leadership relationships, to help your integration through this transition. The program offers a range of activities, including team-building events, networking opportunities, training sessions, self-improvement modules, and more. You'll also have a peer mentor to guide and support you throughout your journey. With an experienced team dedicated to your success, you'll receive the support you need to navigate your first steps in your engineering career. In this exciting role, you will enjoy opportunities to take on fun and challenging work assignments, flexible scheduling with every other Friday off, an inviting and supportive culture, competitive compensation, and an excellent benefits package that includes tuition reimbursement for advanced degrees. I. BASIC FUNCTIONS OF THE JOB:
To perform electrical engineering work which is specific in nature and requires knowledge and application of basic engineering principles, theories and concepts to complete assignments under direct technical supervision. All entry level will participate in the Year One Program which includes formal mentorship, personal effectiveness and leadership classes, social/network collaboration and career/rotation planning. II. PRIMARY DUTIES AND RESPONSIBILITIES: (Duties and responsibilities which occupy a major portion of time and importance in the job. Incumbent(s) perform one or more of the following duties.) 1. Performs specific professional technical assignments of an investigatory, design or test nature requiring limited analysis and evaluation, selection and application of basic engineering principles, theories and techniques.
2. Participates in the investigation, development and testing where overall operational, space, functional and similar design requirements have been specified. Designs or selects available designs to meet requirements. Evaluates merits of design with higher skilled engineers. Acquires familiarization with the project, engineering or research effort and company engineering practices and standards
3. Receives directions and instructions in the form of assignment objectives, alternative approaches and solutions from supervisor or senior engineering personnel.
4. Works from specific assignments from supervisor or senior engineering personnel which may include design and development of specific components, circuits, compilation of data for research investigation by study groups; performance of parameters that have been determined; analysis of test data; calculation of results.
5. Instructs and directs the work of technicians, if assigned.
6. Prepares charts, diagrams and reports expressing technical progress and accomplishments measured against specific plans
7. Begins to develop areas of specialization and maintains cognizance of scientific and technological developments in the field
8. Performs other duties and responsibilities as required. Required Education, Experience, & Skills Seeking graduates with one or both of the following:
* BS Degree in Electrical Engineering or Computer Engineering
* MS Degree in Electrical Engineering or Computer Engineering Preferred Education, Experience, & Skills * Preferred Skills and Education * Experience in any of the following is a PLUS:
* Power Supply/Systems Design
* Analog Circuit Design
* Digital Circuit Design
* FPGA development
* VHDL Programing language experience
* PSPICE or equivalent analog circuit simulation tool experience
* Board Design
* Cadence Allegro for schematic capture and PCB design
* RF circuit design
* Basic microwave Technology
* Proficient in circuit active and passive devices
* Ability to read schematics
* C, C++, Perl, Labview, TestStand are pluses
* Team player and resourceful in achieving Pay Information
Full-Time Salary Range: $52080 - $88535 Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics. About BAE Systems Electronic Systems BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference. Electronic Systems (ES) is the global innovator behind BAE Systems' game-changing defense and commercial electronics. Exploiting every electron, we push the limits of what is possible, giving our customers the edge and our employees opportunities to change the world. Our products and capabilities can be found everywhere - from the depths of the ocean to the far reaches of space. At our core are more than 14,000 highly talented Electronic Systems employees with the brightest minds in the industry, we make an impact - for our customers and the communities we serve. This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.

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