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Entry Level Helpdesk Jobs in Cambridge, MA (NOW HIRING)

Carvana

Entry-Level Auto Mechanic

Framingham, MA · On-site

$21 - $24/hr

... to help us get our low-mileage, late-model cars ready for our customers: * Entry-Level Auto ... Technician (min 6 months professional experience): perform light maintenance, fluid checks, and/or ...

Carvana

Entry-Level Auto Mechanic

Framingham, MA

$21 - $24/hr

... to help us get our low-mileage, late-model cars ready for our customers: * Entry-Level Auto ... Technician (min 6 months professional experience): perform light maintenance, fluid checks, and/or ...

VIOC

Entry Level Vehicle Service Specialist

Hudson, MA

$20.25/hr

Entry-Level Vehicle Service Specialist $20.25/hr + Daily Pay | No Experience Needed | No Late Evenings Looking for a hands-on role where you can learn real skills, help people, and build a long-term ...

Carvana

Entry-Level Auto Mechanic

Framingham, MA · On-site

$21 - $24/hr

... to help us get our low-mileage, late-model cars ready for our customers: * Entry-Level Auto ... Technician (min 6 months professional experience): perform light maintenance, fluid checks, and/or ...

Carvana

Entry-Level Auto Mechanic

Marlborough, MA · On-site

$21 - $24/hr

... to help us get our low-mileage, late-model cars ready for our customers: * Entry-Level Auto ... Technician (min 6 months professional experience): perform light maintenance, fluid checks, and/or ...

Carvana

Entry-Level Auto Mechanic

Framingham, MA · On-site

$21 - $24/hr

... to help us get our low-mileage, late-model cars ready for our customers: * Entry-Level Auto ... Technician (min 6 months professional experience): perform light maintenance, fluid checks, and/or ...

Carvana

Entry-Level Auto Mechanic

Lowell, MA

$21 - $24/hr

... to help us get our low-mileage, late-model cars ready for our customers: * Entry-Level Auto ... Technician (min 6 months professional experience): perform light maintenance, fluid checks, and/or ...

Carvana

Entry-Level Auto Mechanic

Marlborough, MA

$21 - $24/hr

... to help us get our low-mileage, late-model cars ready for our customers: * Entry-Level Auto ... Technician (min 6 months professional experience): perform light maintenance, fluid checks, and/or ...

Carvana

Entry-Level Auto Mechanic

Lowell, MA · On-site

$21 - $24/hr

... to help us get our low-mileage, late-model cars ready for our customers: * Entry-Level Auto ... Technician (min 6 months professional experience): perform light maintenance, fluid checks, and/or ...

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Showing results 21-40

All JobsHelpdesk JobsEntry Level Helpdesk JobsEntry Level Helpdesk Jobs in Cambridge, MA

Entry Level Helpdesk information

See Cambridge, MA salary details

$13

$25

$37

How much do entry level helpdesk jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for entry level helpdesk in Cambridge, MA is $25.30, according to ZipRecruiter salary data. Most workers in this role earn between $21.01 and $28.37 per hour, depending on experience, location, and employer.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are the most commonly searched types of Helpdesk jobs in Cambridge, MA?

The most popular types of Helpdesk jobs in Cambridge, MA are:

What cities near Cambridge, MA are hiring for Entry Level Helpdesk jobs?

Cities near Cambridge, MA with the most Entry Level Helpdesk job openings:

Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Cambridge, MA as of August 2026, with employment types broken down into 79% Full Time, 6% Part Time, and 15% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $52,631 per year, or $25.3 per hour.

Entry Level Marketing Assistant - Sales Team

Aurelius Consulting Group

Boston, MA • On-site

$700 - $900/wk

Full-time

This job post has expired 4 days ago. Applications are no longer accepted.

Key responsibilities

  • Support live marketing campaigns, promotional events, and brand activations.

  • Represent client brands professionally in customer-facing environments and build relationships with customers.

  • Explain products, services, and campaign offers to customers and assist with registrations or purchases.

Job description


Boston, MA | Full-Time | In-Person


Looking to start a career in marketing, but want something more hands-on than sitting behind a desk all day?

If you enjoy meeting new people, working in energetic environments, and learning how brands connect directly with customers, this could be the perfect opportunity.

Aurelius Consulting Group is a growing customer acquisition and consulting company that partners with nationally recognized brands to deliver face-to-face marketing and customer engagement campaigns throughout the Boston area. Their approach combines promotional marketing, brand representation, and direct customer interaction to help clients increase brand awareness and acquire new customers.

This entry-level opportunity is ideal for individuals from retail, hospitality, customer service, events, sports, or graduate backgrounds who are looking to develop practical marketing, sales, and communication skills in a supportive, team-oriented environment.

About the Role


As an Entry Level Marketing Assistant (Sales Team), you'll help deliver promotional marketing campaigns through face-to-face customer engagement at retail activations, live events, community campaigns, and promotional venues across Boston.

You'll learn how successful marketing campaigns are executed in person by representing client brands, building relationships with customers, explaining products and services, and helping interested customers complete registrations or purchases where appropriate. This is a fantastic opportunity to gain real-world marketing experience while developing valuable sales and customer engagement skills.

What You'll Be Doing

  • Supporting live marketing campaigns, promotional events, and brand activations
  • Representing client brands professionally in customer-facing environments
  • Speaking directly with customers to build relationships and create positive experiences
  • Promoting products, services, and current marketing campaigns
  • Answering customer questions and explaining campaign offers clearly and confidently
  • Assisting customers through registrations, applications, or purchasing processes
  • Working alongside experienced team leaders to achieve campaign objectives
  • Participating in ongoing product knowledge, marketing, and sales training

What We're Looking For


Previous marketing experience isn't required because comprehensive training is provided. Aurelius Consulting Group is looking for individuals who are:
  • Friendly, confident, and enthusiastic when interacting with people
  • Strong communicators who enjoy working in team environments
  • Positive, coachable, and eager to develop professionally
  • Reliable and motivated to achieve personal and team goals
  • Interested in building long-term skills in marketing, sales, and customer engagement
  • Ready to learn in a fast-paced, people-focused environment

What You'll Receive

  • Full training and ongoing mentorship from experienced professionals
  • Practical experience in promotional marketing and brand representation
  • A supportive, collaborative, and energetic team environment
  • Opportunities to develop valuable communication, marketing, and sales skills
  • Clear progression opportunities based on performance and development
  • Experience that strengthens your resume and opens future career opportunities

Earnings


Average weekly earnings of $700+, including a combination of base pay, uncapped commissions, and performance-based bonuses.

Apply Today


If you're looking for an entry-level opportunity where you can develop practical marketing experience, work with people every day, and build a rewarding long-term career, we'd love to hear from you.

Applications are reviewed directly by Aurelius Consulting Group, and shortlisted applicants will typically be contacted within 1–3 business days to discuss the next stage of the recruitment process.