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Entry Level Help Desk Jobs in Grayson, GA (NOW HIRING)

Aylo Health

Medical Receptionist (Part-Time)

Suwanee, GA

$15.25 - $18.50/hr

Under direction of the Office Manager, the Front Desk Receptionist essential duties include ... Welcomes and greets patients/clients/visitors to the medical practice in a manner that is helpful ...

Aylo Health

Medical Receptionist

Suwanee, GA

$15.25 - $18.50/hr

Under direction of the Office Manager, the Front Desk Receptionist essential duties include ... Welcomes and greets patients/clients/visitors to the medical practice in a manner that is helpful ...

Vayman & Teitelbaum, P.C.

Receptionist

Alpharetta, GA · On-site

$14.75 - $19.50/hr

Do you have a passion for helping others and love putting a smile on people's faces? Then you're a ... Consistency, reliability, and trust We believe the front desk is not an entry-level role, it is the ...

Vayman & Teitelbaum, P.C.

Receptionist

Alpharetta, GA · On-site

$14.75 - $19.50/hr

Do you have a passion for helping others and love putting a smile on people's faces? Then you're a ... Consistency, reliability, and trust We believe the front desk is not an entry-level role, it is the ...

Vayman & Teitelbaum P.C

Receptionist

Alpharetta, GA · On-site

$15.50 - $20.25/hr

Do you have a passion for helping others and love putting a smile on people's faces? Then you're a ... Consistency, reliability, and trust We believe the front desk is not an entry-level role, it is the ...

PT Solutions Physical Therapy

PRN Therapy Aide

Roswell, GA · On-site

$13.33 - $14/hr

This dynamic, entry-level position is perfect for those interested in healthcare careers. You'll ... If you're passionate about helping others and ready to grow in a supportive, forward-thinking ...

PT Solutions Physical Therapy

PRN Therapy Aide

Roswell, GA · On-site

$13.33 - $14/hr

This dynamic, entry-level position is perfect for those interested in healthcare careers. You'll ... If you're passionate about helping others and ready to grow in a supportive, forward-thinking ...

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Entry Level Help Desk information

See Grayson, GA salary details

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How much do entry level help desk jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for entry level help desk in Grayson, GA is $21.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $24.09 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

How to get started in entry level help desk?

To start an entry-level help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and consider gaining experience through internships or volunteering to build customer service and technical skills.

What are the most commonly searched types of Help Desk jobs in Grayson, GA?

The most popular types of Help Desk jobs in Grayson, GA are:

What cities near Grayson, GA are hiring for Entry Level Help Desk jobs?

Cities near Grayson, GA with the most Entry Level Help Desk job openings:

Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Grayson, GA as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 27% Part Time, 1% Temporary, and 5% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $44,684 per year, or $21.5 per hour.

Medical Receptionist (Part-Time)

Aylo Health

Suwanee, GA

$15.25 - $18.50/hr

Part-time

Re-posted 13 days ago

Aylo Health rating

7.2

Company rating: 7.2 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

At Aylo Health, we work together to enrich the health and well-being of every life we touch. Our mission is to make quality healthcare simple and convenient. Because healthy people can do amazing things!

We offer a work environment that values the creation of lifelong relationships, while also providing opportunities for growth and career development. We strive to care for each other with the same passion with which we care for our patients. Aylo Health offers competitive pay to team members who provide high-quality care, while delivering an exceptional patient experience.

JOB SUMMARY:

Under direction of the Office Manager, the Front Desk Receptionist essential duties include providing excellent customer/patient services via phone and in person.

ESSENTIAL FUNCTIONS:

  • Must provide excellent customer service for patients; practices confidentiality and privacy protocols in accordance to Clinic policies and HIPAA requirements
  • Welcomes and greets patients/clients/visitors to the medical practice in a manner that is helpful and friendly; determines purpose of visit and direct patients/clients/visitors
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information
  • Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims
  • Protects patients' rights by maintaining confidentiality of personal and financial information
  • Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays
  • Performs day-to-day administrative functions and general office duties including but not limited to copying, filing, faxing, answering phones and data entry
  • Transfer telephone calls as needed; works with call center representative to ensure adequate patient support is all times
  • Adheres to all policies on safety and security; maintains restricted areas safe by safeguarding entry and computer system passwords in strict confidentiality
  • Clean, sanitize and maintain patient waiting areas, office files, and front-desk areas in a manner that is organized
  • Assist with other duties as assigned
  • General cleaning duties to ensure that the office remains clean and tidy for both patients and staff

QUALIFICATIONS REQUIRED:

  • High School graduate or equivalent required, Medical Receptionist Certificate a plus
  • 1+ years of experience medical office receptionist experience; Medical Receptionist Certificate a plus
  • Regular and reliable attendance is an essential function of the position
  • Excellent communication skills
  • Computer literate with entry level working knowledge
  • Demonstrated ability to organize, coordinate, prioritize, and facilitate many on-going tasks at one time
  • Duties require professional verbal and written communication skills
  • Ability to work independently or with a team
  • Professional appearance
  • Positive attitude

Aylo Health is an Equal Opportunity Employer

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