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Entry Level Help Desk Jobs in Gilbert, AZ (NOW HIRING)

GPS Insight

Customer Experience Associate

Scottsdale, AZ · On-site

$16.75 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... * Entry-level candidates welcome * 1+ year of experience in customer service, technical support, help desk, call center, or customer-facing roles preferred * Strong written and verbal communication ...

Marriott

Assistant Front Desk Manager

Scottsdale, AZ · On-site

$17.50 - $22/hr

JOB SUMMARY Entry level management position that is responsible for leading and assisting with the ... helping others to improve their knowledge or skills. Provides guidance and direction to ...

New

Raymond West

Administrative Assistant

Phoenix, AZ · On-site

$20 - $35/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is an entry-level role for those who have work experience in the skill area. Works within ... Manage and direct help desk tickets via the FreshService portal. * Support special accounting ...

Raymond West

Administrative Assistant

Phoenix, AZ · On-site

$20 - $35/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is an entry-level role for those who have work experience in the skill area. Works within ... Manage and direct help desk tickets via the FreshService portal. * Support special accounting ...

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Studio Coordinator

Phoenix, AZ

$13 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... SET team - Help Desk; Submit facilities tickets when on dutyand communicate follow up needs to ... This SC role is a full-time, entry-level position which will allow you to learn the business and ...

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Studio Coordinator

Phoenix, AZ · On-site

$13 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... SET team - Help Desk; Submit facilities tickets when on dutyand communicate follow up needs to ... This SC role is a full-time, entry-level position which will allow you to learn the business and ...

Iridium Satellite, LLC

Technical Support Specialist I

Tempe, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Iridium is seeking an entry-level Technical Support Specialist who is motivated to learn, develop ... Experience in a help desk, technical support, wireless/cellular/satellite environment, or technical ...

Biltmore Properties Inc

Property Manager

Glendale, AZ · On-site

$23 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What You'll Do As an entry-level Property Manager in Phoenix, you'll help keep assigned communities ... Expect a steady mix of resident conversations, quick check-ins with vendors, and time at your desk ...

Biltmore Properties Inc

Property Manager

Glendale, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What You'll Do As an entry-level Property Manager in Phoenix, you'll help keep assigned communities ... Expect a steady mix of resident conversations, quick check-ins with vendors, and time at your desk ...

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All JobsHelp Desk JobsEntry Level Help Desk JobsEntry Level Help Desk Jobs in Gilbert, AZ

Entry Level Help Desk information

See Gilbert, AZ salary details

$12

$23

$33

How much do entry level help desk jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for entry level help desk in Gilbert, AZ is $23.08, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $25.87 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.
What are the most commonly searched types of Help Desk jobs in Gilbert, AZ? The most popular types of Help Desk jobs in Gilbert, AZ are:
What cities near Gilbert, AZ are hiring for Entry Level Help Desk jobs? Cities near Gilbert, AZ with the most Entry Level Help Desk job openings:
Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Gilbert, AZ as of August 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 100% In-person job distribution, with an average salary of $48,000 per year, or $23.1 per hour.

Help Desk Analyst - Scottsdale, AZ

Randstad Digital

Scottsdale, AZ • On-site

$17 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

Job description

job summary:

Looking for candidates with 1-2 years of technical support (preferably phone support) candidates who are interested in providing technical support to employees, contractors and consultants


location: Scottsdale, Arizona
job type: Contract
salary: $17 - 20 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
  • Looking for candidates with 1-2 years of technical support (preferably phone support) candidates who are interested in providing technical support to employees, contractors and consultants
  • Candidate will be the answering the initial technical phone call. If he/she cannot provide the technical support, they will open a ticket for 1st or 2nd level support to resolve the issue!
  • With oversight, provides entry level production and non-production support of applications and databases for software.
  • Monitors production systems for alerts, outages and system issues. Seeks continuous improvements for applications, processes, support methods and team effectiveness.
  • Executes technical procedures to resolve production & non-production issues.
  • Evaluates systems and processes in an effort to resolves technical problems.
  • Implements effective solutions for break/fix issues.
  • Develops knowledge of enterprise Systems.
  • Demonstrates understanding and knowledge of client needs, concerns and challenges.
  • Updates production and non-production support documentation and adheres to ITIL practices.

qualifications:

1 year of Tecnical/IT Support, Helpdesk or desktop support


Iphone/Mac support, Active Direcory or Windows 11 experience is a plus


skills:

databases,enterprise Systems,team effectiveness,ITIL practices,phone support,production support,production systems,technical support,providing technical support,2nd level support



Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.

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