ZipRecruiter

Log In

2

Entry Level Help Desk Jobs in Fargo, ND (NOW HIRING)

Cyber Advisors

Service Technician

Fargo, ND · On-site

$50K - $65K/yr

The Cyber Advisors Service Desk is not an entry level position and will require a combination of skills and experience for consideration. Experience * Two years related experience with helpdesk ...

Cyber Advisors

Service Technician

Fargo, ND · On-site

The Cyber Advisors Service Desk is not an entry level position and will require a combination of skills and experience for consideration. Experience * Two years related experience with helpdesk ...

Cyber Advisors

Service Technician

Fargo, ND

$50K - $65K/yr

The Cyber Advisors Service Desk is not an entry level position and will require a combination of skills and experience for consideration. Experience * Two years related experience with helpdesk ...

Planet Fitness

Fitness Trainer - Entry Level

Fargo, ND · On-site

$13 - $15.75/hr

Meet class requirements based on club size and member traffic. * Assist in front desk related ... Help maintain the neatness/cleanliness of the club. * Assist in cleanliness and appearance of club.

Planet Fitness

Fitness Trainer - Entry Level

Fargo, ND · On-site

$13 - $15.75/hr

Meet class requirements based on club size and member traffic. * Assist in front desk related ... Help maintain the neatness/cleanliness of the club. * Assist in cleanliness and appearance of club.

Stellantis

Plant Financial Analyst

Fargo, ND · On-site

Daily desk responsibilities including Daily PC1 reconciliation, CLS, NCT * AETC review and ... Competitive Retirement Savings Plans We help you plan for the future with: * An employer match on ...

Stellantis

Plant Financial Analyst

Fargo, ND

Daily desk responsibilities including Daily PC1 reconciliation, CLS, NCT * AETC review and ... Competitive Retirement Savings Plans We help you plan for the future with: * An employer match on ...

Cyber Advisors LLC

Be Seen First

Service Technician

Fargo, ND · On-site

$50K - $65K/yr

The Cyber Advisors Service Desk is not an entry level position and will require a combination of skills and experience for consideration. Experience * Two years related experience with helpdesk ...

All JobsHelp Desk JobsEntry Level Help Desk JobsEntry Level Help Desk Jobs in Fargo, ND

Entry Level Help Desk information

See Fargo, ND salary details

$12

$22

$33

How much do entry level help desk jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for entry level help desk in Fargo, ND is $22.73, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $25.48 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

How to get started in entry level help desk?

To start an entry-level help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and consider gaining experience through internships or volunteering to build customer service and technical skills.

What are the most commonly searched types of Help Desk jobs in Fargo, ND?

The most popular types of Help Desk jobs in Fargo, ND are:

What cities near Fargo, ND are hiring for Entry Level Help Desk jobs?

Cities near Fargo, ND with the most Entry Level Help Desk job openings:

Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Fargo, ND as of August 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $47,279 per year, or $22.7 per hour.

Associate Help Desk Support Technician

Sanford Health

Fargo, ND • On-site

$18.25 - $24.50/hr

Full-time

Posted 19 days ago

Sanford Health rating

6.8

Company rating: 6.8 out of 10

Based on 557 frontline employees who took The Breakroom Quiz

498th of 898 rated healthcare providers

Job description

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America's heartland.

Work Shift:

8 Hours - Rotating Shifts (United States of America)

Scheduled Weekly Hours:

40

Compensation:

Salary Range: $19.00 - $30.50

Union Position:

No

Department Details

Opportunity to grow your career starting with Call Center experience and working for one of the largest IT departments in the area. Starting at an entry level position will allow you to see how Sanford works and establish the professional path you ultimately want to move your career towards.

Summary

Associate Help Desk Support Technicians will provide front-line technical support for all Sanford Health patients and employees. The help desk is here to serve and support our customers when they need it to ensure our healthcare operations runs smoothly.

Job Description

The Associate Help Desk Support Technician will serve as the first point of contact for Sanford MyChart patients needing login and technical assistance. They will perform password resets and login assistance for all Sanford employees as well as utilize knowledge resources for troubleshooting and escalate unresolved issues to next-level support. Technicians will identify and suggest possible improvements to patient and employee experience and deliver exceptional customer service to all callers. They will engage in on-going training and development (including certification) to prepare them for next-level support and promotional advancement.

Qualifications

High school diploma or equivalent preferred. Associates' degree in technology related field strongly preferred.

Sanford is an EEO/AA Employer M/F/Disability/Vet.


If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to talent@sanfordhealth.org.

What Sanford Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Sanford Health logo

About Sanford Health

Sourced by ZipRecruiter

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

Industry

Health care and social assistance and hospitals

Company size

10,000+ Employees

Headquarters location

Sioux Falls, SD, US

Social media

FacebookTwitter

View All Sanford Health Jobs

Apply