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Entry Level Help Desk Jobs in Edmond, OK (NOW HIRING)

GEMINI INDUSTRIES INC

IT Analyst

El Reno, OK · On-site

DUTIES AND RESPONSIBILITIES End-User Support & Help Desk * Serve as the first line of contact for ... Relevant entry-level certifications (e.g., CompTIA A+, Network+, or Microsoft Certified:

Gemini

IT Analyst

El Reno, OK · On-site

$45K - $50K/yr

DUTIES AND RESPONSIBILITIES End-User Support & Help Desk * Serve as the first line of contact for ... Relevant entry-level certifications (e.g., CompTIA A+, Network+, or Microsoft Certified:

CITIZENS BANK OF EDMOND

Professional Banker I

Edmond, OK · On-site

$13.50 - $17/hr

Job Summary This is the entry level Professional Banker position. The purpose of this job is to ... Help achieve financial goals for the retail team * Handle customer complaints and resolve issues ...

Garver

Office Support Administrator I

Oklahoma City, OK · On-site

$16.75 - $23/hr

This is an in-office, front desk position; duties and responsibilities are generally performed in ... This entry-level role is ideal for individuals beginning their administrative career, offering the ...

Garver

Office Support Administrator I

Oklahoma City, OK · On-site

$14.25 - $19.75/hr

This is an in-office, front desk position; duties and responsibilities are generally performed in ... This entry-level role is ideal for individuals beginning their administrative career, offering the ...

All JobsHelp Desk JobsEntry Level Help Desk JobsEntry Level Help Desk Jobs in Edmond, OK

Entry Level Help Desk information

See Edmond, OK salary details

$11

$20

$30

How much do entry level help desk jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for entry level help desk in Edmond, OK is $20.92, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $23.46 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

How to get started in entry level help desk?

To start an entry-level help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and consider gaining experience through internships or volunteering to build customer service and technical skills.

What are the most commonly searched types of Help Desk jobs in Edmond, OK?

The most popular types of Help Desk jobs in Edmond, OK are:

What cities near Edmond, OK are hiring for Entry Level Help Desk jobs?

Cities near Edmond, OK with the most Entry Level Help Desk job openings:

Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Edmond, OK as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $43,507 per year, or $20.9 per hour.

IT Help Desk Support

Bethany, OK

Bethany Children's Health Center
Health Care and Social Assistance • 501 - 1,000 employees
Learn more about Bethany Children's Health Centerexternal

Full-time

Posted 4 days ago

Job description

The Help Desk Technician will provide friendly customer support to end users for PC applications and hardware to diagnose problems and optimize resolutions for the best end-user experience. The ideal candidate demonstrates strong technical fundamentals, a service-oriented mindset, and the ability to troubleshoot under pressure.

Duty

Percent of Time

Endpoint Support

  • Provide effective customer service and technical support for end-users
  • Install computer peripherals, hardware, and software for end-users

60%

Ticket Management and Availability

  • Document, track, and monitor requests
  • Participate in on call rotation and after-hours maintenance windows as required

10%

Technical Troubleshooting

  • Run diagnostic programs, isolate problems, and implement solutions

15%

Documentation

  • Write training manuals
  • Create knowledge base articles

10%

Other duties as assigned

  • Perform additional responsibilities as assigned in support of departmental operations.

5%

Education:

Bachelor's degree or associate in related field preferred. Entry level understanding of Information Systems and computers.

Experience:

1-3 years' experience in IT Support or related field preferred.

License/Certification/Credential:

Appropriate certifications.

About Us

Our work begins where we are all equal - at the heart.

Bethany Children's Health Center (formerly The Children's Center Rehabilitation Hospital) located in Bethany, Oklahoma is an innovative leader in the field of pediatric rehabilitation and 24-hour complex care. The ACHC accredited hospital offers inpatient and outpatient services for children (ages 0-21) and is the only inpatient pediatric rehabilitation facility in Oklahoma. Our CARF accredited multidisciplinary team works with patients and their families to maximize the patient's physical and cognitive potential, and ensure the family has the training and resources needed for a smooth transition from hospital to home.

In order to maximize the potential of every child, we must maximize the potential of every employee. We are committed to providing staff with the physical, emotional, spiritual, financial and mental resources necessary to achieve their potential and meet our standards of excellence. BCHC offers competitive compensation, benefits, state-of-the-art equipment and wellness programs. Opportunities for professional growth include in-service training, leadership development, tuition reimbursement and scholarships.

**Due to the nature of our pediatric services, this organization's positions are classified as safety-sensitive roles. Under the Oklahoma Medical Marijuana Use and Patient Protection Act (OMMA), a safety sensitive position is defined as any job that includes tasks or duties that the employer believes could affect the safety and health of the employee performing the task or others. This statute allows Bethany Children's Health Center to refuse to hire an applicant or discharge an employee in a safety-sensitive position, who tests positive for marijuana even if the applicant or employee holds a valid Oklahoma medical marijuana license.

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