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Entry Level Help Desk Jobs in Dallas, TX (NOW HIRING)

D1 Training

Front Desk Associate

Fort Worth, TX · On-site

$12 - $15/hr

This is an entry-level role ideal for someone who enjoys working with people, thrives in a team ... Help with check-in and basic coordination during busy traffic times Qualifications: Minimum ...

Bluewater Learning, Inc.

Support Representative

Plano, TX · On-site

$17.25 - $23.25/hr

We are looking for an entry-level LMS Support Representative who is eager to start or grow a career ... Training in troubleshooting and providing help desk support. * Experience in customer-facing roles.

Nile Legacy

Be Seen First

Account Manager (Entry Level Sales)

Dallas, TX · On-site

$65K - $85K/yr

This isn't your typical 9-5 desk job. It's an opportunity to build real skills, work with real ... Drive customer acquisition and help expand market reach * Learn and execute proven sales and ...

Nile Legacy

Be Seen First

Account Manager (Entry Level Sales)

Dallas, TX · On-site

$65K - $85K/yr

This isn't your typical 9-5 desk job. It's an opportunity to build real skills, work with real ... Drive customer acquisition and help expand market reach * Learn and execute proven sales and ...

Denison Ministries

Technology Coordinator

Dallas, TX · On-site

$60K - $70K/yr

TECHNOLOGY COORDINATOR: Entry Level Position Must live in the Dallas / Fort Worth area Reports to ... new laptops, and fielding help desk requests. * Working inside CRM and email platforms ...

CorePower Yoga

Studio Coordinator-WestBend

Dallas, TX · On-site

$21.25/hr

This SC role is an entry-level position which will allow you to learn the business and develop the ... Help Desk; Submit facilities tickets when on dutyand communicate follow up needs to Studio Manager ...

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Entry Level Help Desk information

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How much do entry level help desk jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for entry level help desk in Dallas, TX is $22.90, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $25.67 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

How to get started in entry level help desk?

To start an entry-level help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and consider gaining experience through internships or volunteering to build customer service and technical skills.

What are the most commonly searched types of Help Desk jobs in Dallas, TX?

The most popular types of Help Desk jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Entry Level Help Desk jobs?

Cities near Dallas, TX with the most Entry Level Help Desk job openings:

Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $47,635 per year, or $22.9 per hour.

Front Desk Associate

D1 Training

Fort Worth, TX • On-site

$12 - $15/hr

Part-time

Re-posted 6 days ago

D1 Training rating

5.3

Company rating: 5.3 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

50th of 63 rated gym and leisure clubs

Job description

Replies within 24 hours
Benefits:
  • Employee discounts
  • Training & development

Front Desk Associate
Location: D1 Training Alliance - Fort Worth, TX
Type: Part-Time
Schedule:
  • Monday - Friday: 4:00 PM - 7:30 PM
  • Saturday: 8:00 AM - 12:00 PM

Position Overview:
D1 Training Alliance is seeking a friendly, dependable Front Desk Associate to support our evening and weekend operations. This is an entry-level role ideal for someone who enjoys working with people, thrives in a team environment, and wants to be part of a high-energy fitness community.
As the first point of contact for members, athletes, and parents, you will help create a welcoming, organized, and professional experience inside our facility.
Responsibilities:
  • Member & Guest Experience
    • Greet members, athletes, parents, and guests as they enter
    • Check members into classes and assist with basic questions
    • Maintain a friendly and professional presence at the front desk
    • Ensure waivers are completed for new guests
  • Retail & Transactions
      • Process retail purchases accurately using POS system
      • Handle basic cash and card transactions
      • Keep retail area organized and stocked
      • Promote merchandise and basic offerings when appropriate
  • Facility Support
    • Assist with daily cleaning tasks (wiping equipment, organizing racks, tidying lobby)
    • Support nightly close-out procedures
    • Keep front desk area clean and presentable
    • Communicate any issues to management
  • Event Support
    • Assist during special events, camps, and community nights
    • Help with check-in and basic coordination during busy traffic times

Qualifications:
Minimum Requirements
  • Reliable and punctual
  • Strong interpersonal and communication skills
  • Comfortable interacting with both adults and youth athletes
  • Ability to follow systems and complete checklists
  • Available to consistently work assigned schedule

Preferred (Not Required)
  • Previous customer service experience
  • Experience in retail or hospitality
  • Interest in fitness or athletics

Who We Are
D1 Training Alliance is a performance-based training facility serving adults and youth athletes. We focus on strength, speed, and long-term athletic development in a structured, professional environment.
We value:
  • Energy
  • Accountability
  • Professionalism
  • Teamwork

If you enjoy working with people and want to be part of a results-driven culture, we'd love to meet you.
Compensation: $12.00 - $15.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
D1 Training is a rapidly growing fitness franchise with over 80 facilities open and more than 180 in development. At D1 Training, we are committed to inspiring and motivating athletes to achieve their goals through science-backed, results-driven training. We focus on training the entire body as a unit to maximize performance-no gimmicks, no fads, just proven techniques used to develop the world's top athletes. Every workout follows a structured 8-week training cycle, meticulously designed and backed by sports science to deliver real, measurable progress. What started as a program for aspiring youth athletes has evolved into comprehensive training for adults and teams, helping individuals at every level push toward their full potential
D1 Training Alliance is a premier, veteran-owned athletic training facility located in Alliance Town Center in Fort Worth, TX. Owned and operated by a former athlete andU.S. Marine Corps veteran, our facility offers elite-level strength, speed, and agility training for youth athletes, adults, and teams.
At D1 Training, we live by the philosophy of "Iron Sharpens Iron" (Proverbs 27:17), creating a supportive, high-energy environment where athletes and fitness enthusiasts challenge and elevate one another. Whether you're an elite competitor, weekend warrior, or just starting your fitness journey, D1 Training Alliance provides expert coaching, top-tier equipment, and a structured, science-backed approach to help you reach your goals.

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