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Entry Level Help Desk Jobs in Atlanta, GA (NOW HIRING)

Be Seen First

This isn't a sit-behind-a-desk job -- it's fast-paced, high-energy, and built for people who hate ... We specialize in face-to-face customer acquisition, helping clients grow while providing our team ...

Be Seen First

This isn't a sit-behind-a-desk job -- it's fast-paced, high-energy, and built for people who hate ... We specialize in face-to-face customer acquisition, helping clients grow while providing our team ...

Be Seen First

This isn't a sit-behind-a-desk job -- it's fast-paced, high-energy, and built for people who hate ... We specialize in face-to-face customer acquisition, helping clients grow while providing our team ...

Full Time Team Lead

Atlanta, GA · On-site

$15 - $16/hr

... entry-level leadership position designed to give employees delegation and ownership ... when extra help is needed (i.e. café, birthday parties, front desk, etc.). * Execution of ...

Full Time Team Lead

Atlanta, GA · On-site

$15 - $16/hr

... entry-level leadership position designed to give employees delegation and ownership ... when extra help is needed (i.e. cafe, birthday parties, front desk, etc.). * Execution of ...

Medical Receptionist (Part-Time)

Suwanee, GA · On-site

$15.25 - $18.50/hr

Under direction of the Office Manager, the Front Desk Receptionist essential duties include ... Welcomes and greets patients/clients/visitors to the medical practice in a manner that is helpful ...

Medical Receptionist (PRN)

Kennesaw, GA

$15.25 - $18.50/hr

Under direction of the Office Manager, the Front Desk Receptionist essential duties include ... Welcomes and greets patients/clients/visitors to the medical practice in a manner that is helpful ...

New

Medical Receptionist (PRN)

Kennesaw, GA · On-site

$15.25 - $18.50/hr

Under direction of the Office Manager, the Front Desk Receptionist essential duties include ... Welcomes and greets patients/clients/visitors to the medical practice in a manner that is helpful ...

New

... Entry-Level Whether you're just starting out, already running machines, or you've been keeping ... And we're hiring hardworking people at every level, because we know good help comes in many forms.

Receptionist

Alpharetta, GA · On-site

$14.75 - $19.50/hr

Do you have a passion for helping others and love putting a smile on people's faces? Then you're a ... Consistency, reliability, and trust We believe the front desk is not an entry-level role, it is the ...

Receptionist

Alpharetta, GA · On-site

$14.75 - $19.50/hr

Do you have a passion for helping others and love putting a smile on people's faces? Then you're a ... Consistency, reliability, and trust We believe the front desk is not an entry-level role, it is the ...

Showing results 41-60

Entry Level Help Desk information

See Atlanta, GA salary details

$12

$22

$32

How much do entry level help desk jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for entry level help desk in Atlanta, GA is $22.26, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $24.95 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

How to get started in entry level help desk?

To start an entry-level help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and consider gaining experience through internships or volunteering to build customer service and technical skills.

What are the most commonly searched types of Help Desk jobs in Atlanta, GA?

The most popular types of Help Desk jobs in Atlanta, GA are:

What job categories do people searching Entry Level Help Desk jobs in Atlanta, GA look for?

The top searched job categories for Entry Level Help Desk jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Entry Level Help Desk jobs?

Cities near Atlanta, GA with the most Entry Level Help Desk job openings:

Infographic showing various Entry Level Help Desk job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 3% Contract, and 1% Nights. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $46,307 per year, or $22.3 per hour.

Mortgage Office Assistant

Mortgage Solutions of Georgia

Acworth, GA

$17/hr

Full-time

Posted 16 days ago


Job description

Are you passionate about helping people and looking for an entry-level opportunity to jump-start your career in the mortgage industry? If so, we are looking for you!
We’re on a mission to create a first-class experience for clients, and we need a Mortgage Administrative Assistant to support our top-notch lending team.
The ideal candidate will have office experience as a front desk receptionist or administrative assistant, display a commitment to the highest ethical standards, possess impeccable attention to detail, and exhibit a professional and friendly demeanor.
A background in the mortgage industry is not required, but it is certainly helpful! If you come to work every day with a customer service approach and a helpful, can-do attitude, we want to talk to you. Apply today!

Compensation:

$14 - $17 hourly


Responsibilities:
  • Complete other supportive duties as needed by the team
  • Handle all front desk duties, including welcoming office visitors, organizing mail, faxing documents, and completing other assigned tasks, such as running errands outside the office, when needed
  • Provide concierge-level support to everyone from vendors to clients to improve customer satisfaction ratings
  • Ordering routine third-party mortgage items, such as insurance, flood, fraud, and other reports

  • Providing occasional telephone coverage and directing calls

  • Helping our processing and operations teams with overflow

  • Completing data entry and other general office duties

  • Learning our mortgage processes and systems

  • Taking on additional responsibilities as your knowledge and abilities grow

  • Pitching in wherever needed to help our team and clients


Qualifications:
  • Possess excellent attention to detail, organizational skills, and communication skills (oral and written)
  • Proficiency in Microsoft Office Suite including Word, Excel, and Adobe are required with the ability to quickly learn new programs
  • High school diploma or GED required; 2-year degree preferred
  • Prior experience as an office assistant or receptionist preferred
  • Must be a self-starter and systems builder who can stay focused and work efficiently while multitasking with minimal supervision

About Company

Our mission is simple: serve with honesty, integrity, and competence.

What sets us apart?

  • Small enough to move fast.
  • Experienced enough to get things right the first time.
  • Supportive enough that you’re never alone on an island.
  • Established relationships with decision-makers — you get answers quickly.

We offer a workplace where your expertise is respected, your work matters, and your ideas help shape how we operate.