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Temporary Help Desk Jobs in Atlanta, GA (NOW HIRING)

TEKsystems

IT Service Desk L3

Locust Grove, GA

$25 - $27/hr

If eligible, the benefits available for this temporary role may include the following: * Medical ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

TEKsystems

IT Service Desk L3

Locust Grove, GA

$25 - $27/hr

If eligible, the benefits available for this temporary role may include the following: • Medical ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

JLL

Senior Director, Sourcing

Atlanta, GA · Remote

$146K - $147K/yr

... teams, temporary help and/or project-specific dedicated personnel to assure client satisfaction ... One where we succeed together - across the desk and around the globe. Where like-minded people work ...

JLL

Director, Sourcing

Atlanta, GA · Remote

... teams, temporary help and/or project-specific dedicated personnel to assure client satisfaction ... One where we succeed together - across the desk and around the globe. Where like-minded people work ...

Atrium

Junior IT Administrator

Acworth, GA · On-site

$25/hr

Short-Term Contract / Temporary Duration: Approximately 3-4 Weeks Schedule: Monday-Friday, 8:30 AM ... Junior help desk or desktop support professionals * Candidates with internship or school-based IT ...

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Temporary Help Desk information

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How much do temporary help desk jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for temporary help desk in Atlanta, GA is $22.26, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $24.95 per hour, depending on experience, location, and employer.

What is a temporary help desk?

Temporary Help Desk jobs are short-term positions where individuals provide technical support and assistance to users experiencing issues with computer systems, software, or hardware. These roles are often filled during periods of high demand, such as new software rollouts, staff absences, or peak business seasons. Temporary Help Desk staff troubleshoot problems, answer user questions, and escalate complex issues to permanent IT staff if needed. They may work on-site or remotely, depending on the organization's needs.

What are the key skills and qualifications needed to thrive as a temporary help desk professional?

To thrive as a Temporary Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and often a high school diploma or some IT coursework. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you efficiently assist users and resolve technical issues. These skills ensure quick issue resolution and positive user experiences, which are vital for maintaining daily business operations.

What are the most common challenges faced by temporary help desk staff, and how can they effectively handle them?

Temporary Help Desk staff often encounter challenges such as quickly adapting to new IT systems, handling a high volume of support tickets, and building rapport with team members in a short period. To succeed, it's important to proactively familiarize yourself with the organization's software and common troubleshooting procedures during onboarding. Maintaining clear communication, asking questions when needed, and utilizing available documentation can help you provide effective support and integrate smoothly with the team. Being adaptable and customer-focused will make the transition into the temporary role more successful.

What is the difference between Temporary Help Desk vs Permanent Help Desk?

AspectTemporary Help DeskPermanent Help Desk
CredentialsBasic IT certifications (e.g., CompTIA A+)Same as temporary, often with additional experience
Work EnvironmentContract-based, short-term assignmentsFull-time, ongoing employment
Employer UsageUsed for short-term projects or coverageLong-term support and team integration
Search & ComparisonOften searched together for IT support rolesCompared for career stability and benefits

Temporary Help Desk roles provide short-term IT support solutions, ideal for covering absences or project needs. Permanent Help Desk positions offer ongoing employment with benefits, fostering long-term team development. Both roles require similar certifications but differ mainly in duration and employment stability.

Can I get into a temporary help desk with no experience?

Temporary help desk positions often require basic technical skills and good communication, but many employers are willing to hire candidates with little or no experience if they demonstrate a willingness to learn and problem-solving abilities. Entry-level roles may provide on-the-job training and may require familiarity with common tools like ticketing systems or remote support software.

What are the most commonly searched types of Help Desk jobs in Atlanta, GA?

The most popular types of Help Desk jobs in Atlanta, GA are:

Temporary Help Desk jobs near you
Infographic showing various Temporary Help Desk job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 3% Contract, and 1% Nights. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $46,307 per year, or $22.3 per hour.

HR Help Desk Specialist (Temp)

Atlanta, GA • On-site

Georgia State University
Colleges, Universities, and Professional Schools • 5 - 10K employees

7.8

Company rating: 7.8 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

233rd of 622 rated colleges and universities

People enjoy working here

Good employer

Recommended by students

Learn more about Georgia State Universityexternal

$16/hr

Temporary

Posted 5 days ago

Job description

Description:
HR Help Desk Specialist (Temp)
HR Operations
Georgia State University
Georgia State University is a vibrant community in the heart of Atlanta. At Georgia State University (GSU), we value the unique skills, perspective, talents, and passion that each employee contributes to its learning community. To work at GSU is to accept an invitation to participate in the growth and development of the internal and external community we serve!
HR Operations at Georgia State University is seeking to hire an HR Help Desk Specialist (Temp).
WHAT MAKES GSU A GREAT PLACE?
  • A knowledge-sharing organization that works collaboratively with diverse partners.
  • Professional development opportunity and mentorship.
  • A rapidly growing center within an academic setting.

WHAT WILL YOU DO:
This position is responsible for Investigating and resolving a broad range of simple to complex HR questions and issues by: answering, evaluating, and accurately prioritizing incoming telephone, voicemail, email requests for assistance from college & division HR officers, managers, and staff across GSU.
DUTIES AND RESPONSIBILITIES INCLUDE:
  • Upload background check file for new hires, validating if a prior check was run in the most recent 12 months
  • Respond to requests for background and credit check statuses
  • Answer the HR Help Desk phone, create a ticket for all new callers, and update cases for repeat callers or resolutions
  • Notify HR Officers of background check decisions
  • Provide Tier one responses to callers and help desk tickets. Collaborate with subject matter experts in various departments to ensure tickets and callers receive a timely and accurate solution to their problem
  • Provide the highest level of customer service in person, virtually, and over the phone
  • Assist HR Operations with Employment Verifications and requests for employment information to the Georgia Department of Labor
  • Sort and distribute mail
  • Other duties, as assigned

Disclaimer:
This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties.
As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion the employee's direct supervisor.
Qualifications:
Minimum Requirements:
  • Bachelor's degree; or High School diploma or GED and four years of customer service, administrative or office experience; or a combination of education and related experience.

Preferred Requirements:
  • Proficiency in Microsoft Office Suite and familiarity with office management software.
  • High attention to detail and the ability to multitask in a fast-paced environment.
  • Previous experience in a front desk, receptionist, or customer service role is preferred.
  • Ability to work independently while contributing to a team-oriented environment.
  • Problem-solving skills to address issues promptly and efficiently.
  • Commitment to delivering high-quality customer service with a focus on precision and reliability.
  • Experience in handling sensitive data and ensuring data privacy.
  • Strong organizational skills with the ability to prioritize tasks effectively and meet deadlines.
  • Excellent interpersonal and communication skills to interact with visitors and team members.

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