ZipRecruiter

Log In

2

Entry Level Help Desk Support Jobs in Warren, MI

Stefanini, Inc

Team Leader II

Troy, MI · On-site

$70 - $100/hr

... help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in ...

Infojini Inc

Service Desk Analyst

Pontiac, MI · On-site

$20.25 - $27.75/hr

Resource will not work on service desk but be assigned to a particular customer team for application support with the below . Assists County users in researching and troubleshooting reported ...

Detroit IT

Service Desk Technician

Birmingham, MI · On-site

Provides first and second-tier support for the efficient resolution of IT end-user-related ... Experience of at least 2 years in a service desk or help desk environment. * Good communication ...

Oakland University

IT Support Specialist

Rochester, MI · On-site

$25/hr

Posting Details Posting Details Position Title IT Support Specialist Department 0570 - UTS Help Desk and Desktop Services Position Number X10570 Requisition No. TC06453 Salary Range/Pay Rate $25 per ...

Jackson Dawson

Desktop Support Technician II

Dearborn, MI · On-site

$27 - $32/hr

Documentation & Help Desk Operations * Log all support requests and resolutions in the ticketing ... system with thorough, KB-quality descriptions. * Set the documentation standard for the team by ...

Stefanini

Deskside Technician II

Highland Park, MI · On-site

$18.50 - $23.50/hr

... help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 ...

previous page

Showing results 41-60

All JobsHelp Desk Support JobsEntry Level Help Desk Support JobsEntry Level Help Desk Support Jobs in Warren, MI

Entry Level Help Desk Support information

See Warren, MI salary details

$9

$19

$31

How much do entry level help desk support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for entry level help desk support in Warren, MI is $19.58, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $21.68 per hour, depending on experience, location, and employer.

What is an entry level help desk support?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are the key skills and qualifications needed to thrive as an entry level help desk support?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What are popular job titles related to Entry Level Help Desk Support jobs in Warren, MI?

For Entry Level Help Desk Support jobs in Warren, MI, the most frequently searched job titles are:

What job categories do people searching Entry Level Help Desk Support jobs in Warren, MI look for?

The top searched job categories for Entry Level Help Desk Support jobs in Warren, MI are:

What cities near Warren, MI are hiring for Entry Level Help Desk Support jobs?

Cities near Warren, MI with the most Entry Level Help Desk Support job openings:

Entry Level Help Desk Support jobs near you
Infographic showing various Entry Level Help Desk Support job openings in Warren, MI as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,721 per year, or $19.6 per hour.

Yardi Software Support Specialist

Village Green

Southfield, MI • On-site

$65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Company Description
VILLAGE GREEN
Founded in 1919, Village Green is a diverse, people-first organization that has been recognized as one of the Great Places to Work, Top Workplaces, and Best Workplaces in Multifamily for multiple years. We believe that any company's accomplishments are rooted in its people. Therefore, we provide all our associates with the tools, training, resources, and opportunities necessary to excel and become leaders in the industry.
Pay: $65k plus an Annual Bonus!
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- Paid Time Off (PTO)
- 401(k) with a Company Match
Job Description
POSITION OVERVIEW
The Software Support Specialist is responsible for delivering key support/help desk support to on-site and corporate associates for
property management software related issues.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES
• Act as system user administrator and subject matter expert for company enterprise software solutions not limited to prospect lead management, resident and prospect portals, Internet lead source (ILS) syndication, applicant screening and payment processing systems
• Perform tasks necessary to keep assigned projects and programs running smoothly, such as records keeping, resource
coordination, scheduling, and ensuring compliance in line with company best practices
• Partner with various internal and external groups to define and recommend solutions that accommodate future innovation and
growth strategies
• Continuously monitor and respond to property management and ancillary product service requests in the company internal user helpdesk system, and deliver expeditious, high-quality resolutions in accordance with service level agreements (SLA)
• Escalation and continuous monitoring of internal user support concerns to third party vendor support, as necessary
• Consult product client support and review release notes to provide recommendations to the organization for upgrades/updates
• Test and validate program modules of moderate complexity to meet specifications and procedures standards
• Provide setup and/or installation support for payment scanning devices, and like devices, as applicable
• Participate in planning and deployment meetings for new enterprise product implementations; complete new product
questionnaires and/or coordinate completion thereof with partnering departments, communicate phased implementation
schedules to property operations, and coordinate training of new product sets
• User administration: user account maintenance, security role and permissions, password reset, etc.
• Participate in the creation of standards and compliance with Best Practices, Procedures and Standards within the organization
• Participate in all company Transition/Disposition Meetings and assists in the data migration of properties scheduled to operate
under Village Green's enterprise PM systems
• Property Management Software transition prep, as may be assigned
• Perform due diligence file audits as may be assigned
• Assist with the onboarding or disposition of properties as may be needed
• Basic functional understanding of the products managed and maintained by other team members in the department
• Be available for other duties as assigned by Supervisor
• Always represents both Village Green and each owner in a professional and businesslike manner
Qualifications
REQUIREMENTS
• Consistently demonstrate professional, positive, and approachable attitude/demeanor and discretion
• Exercise independent judgment
• Possess good problem-solving skills.
• Ability to travel on assignments on short notice.
• Ability to handle multiple tasks in an organized and efficient manner.
• Previous work experience with property management software and an understanding of the Microsoft Suite of programs
• Demonstrate sensitivity in handling confidential information.
• Must be team oriented and clearly communicate ideas to others.
• Property operations background preferred.
• Bachelor's Degree preferred.
• Demonstrate the essential Corporate Culture Profile
Additional Information
Village Green is an equal opportunity employer committed to cultivating an inclusive and diverse workplace. We welcome and encourage all qualified individuals to apply, regardless of personal characteristics or background.
As part of our hiring process, all employment offers are contingent upon the successful completion of required background checks. Village Green maintains drug-free workplace locations, and pre-employment drug testing is required.
We also participate in E-Verify to confirm employment eligibility in accordance with federal law.

Apply