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Entry Level Help Desk Support Jobs in Temperance, MI

Rudolph Libbe Group

Help Desk Technician I

Walbridge, OH · On-site

$20.25 - $27.50/hr

They are seeking a customer-focused Help Desk Technician I to deliver reliable technical support, enabling associates to perform their work efficiently and without disruption. Responsibilities : • ...

Rudolph Libbe Group

Help Desk Technician I

Walbridge, OH · On-site

$20.25 - $27.50/hr

We are seeking a customer-focused and detail-oriented Help Desk Technician I to join our IS Support Team. The Help Desk Technician I is responsible for delivering reliable, customer-focused technical ...

CNWR

Help Desk Technician (Tier 1)

Toledo, OH · On-site

$20 - $23/hr

You might be a Help Desk Technician. If you are looking to work for a fast-growing company with an ... This is an entry-level role on CNWR's team, where you'll triage and resolve tickets, support users ...

CNWR, Inc.

Help Desk Technician (Tier 1)

Toledo, OH · On-site

$20 - $23/hr

You might be a Help Desk Technician. If you are looking to work for a fast-growing company with an ... This is an entry-level role on CNWR's team, where you'll triage and resolve tickets, support users ...

CNWR

Help Desk Technician (Tier 1)

Toledo, OH · On-site

$20 - $23/hr

You might be a Help Desk Technician. If you are looking to work for a fast-growing company with an ... This is an entry-level role on CNWR's team, where you'll triage and resolve tickets, support users ...

Eskatech

Be Seen First

IT Helpdesk and Field Technician Level 2 / Level 3

Dundee, MI · On-site

$45K - $60K/yr

This hybrid role involves hands-on IT support, field service, remote L1 triage, and help desk troubleshooting . The ideal candidate will also have experience coordinating IT projects and working ...

Ohio Business Machines

IT Specialist

Toledo, OH

$40K - $50K/yr

Role Purpose The IT Technician is responsible for supporting both project-based onsite installations and day-to-day help desk service delivery across the Managed Services organization. This role ...

Robert Half

Administrative Assistant

Northwood, OH · On-site

$16 - $18/hr

... desk support, and clear communication in a service-focused environment. The role requires a hands-on, detail-oriented individual who can stay organized, handle questions confidently, and help others ...

Corner Dental

Front Desk Coordinator

Oregon, OH

$15.50 - $20/hr

Partnering with North American Dental Group, we're equipped with the tools and support to deliver ... Your organization, professionalism, and ability to multitask will help keep our office running ...

North American Dental Group

Front Desk Coordinator

Oregon, OH · On-site

$15.50 - $20/hr

Partnering with North American Dental Group, we're equipped with the tools and support to deliver ... Your organization, professionalism, and ability to multitask will help keep our office running ...

Corner Dental

Front Desk Coordinator

Oregon, OH · On-site

$15.50 - $20/hr

Partnering with North American Dental Group, we're equipped with the tools and support to deliver ... Your organization, professionalism, and ability to multitask will help keep our office running ...

Corner Dental

Front Desk Coordinator

Oregon, OH · On-site

$15.50 - $20/hr

Partnering with North American Dental Group, we're equipped with the tools and support to deliver ... Your organization, professionalism, and ability to multitask will help keep our office running ...

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All JobsHelp Desk Support JobsEntry Level Help Desk Support JobsEntry Level Help Desk Support Jobs in Temperance, MI

Entry Level Help Desk Support information

See Temperance, MI salary details

$9

$19

$31

How much do entry level help desk support jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for entry level help desk support in Temperance, MI is $19.89, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.02 per hour, depending on experience, location, and employer.

What is an entry level help desk support?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are the key skills and qualifications needed to thrive as an entry level help desk support?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What cities near Temperance, MI are hiring for Entry Level Help Desk Support jobs?

Cities near Temperance, MI with the most Entry Level Help Desk Support job openings:

Entry Level Help Desk Support jobs near you
Infographic showing various Entry Level Help Desk Support job openings in Temperance, MI as of August 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $41,363 per year, or $19.9 per hour.

Help Desk Technician I

Rudolph Libbe Group

Walbridge, OH • On-site

$20.25 - $27.50/hr

Full-time

Re-posted 8 days ago

Job description

Job Summary:
The Rudolph Libbe Group is a leading provider of construction and facility solutions headquartered in Walbridge, Ohio. They are seeking a customer-focused Help Desk Technician I to deliver reliable technical support, enabling associates to perform their work efficiently and without disruption.
Responsibilities:
• Serve as the first point of contact for users seeking technical assistance via phone, email, Teams, or ticketing system.
• Provide Help Desk support and resolve problems to the end user’s satisfaction.
• Effectively triage and troubleshoot hardware, software, and network issues.
• Monitor and respond quickly and effectively to any support requests received through the IS Help Desk system.
• Install, configure, and maintain computer systems, mobile equipment, and peripherals.
• Assist with onboarding and offboarding of associates, including setup and equipment provisioning.
• Maintain inventory of all assets and ensure proper tracking.
• Imaging and configuration of Windows and MacOS PC’s/workstations.
• Configuration of mobile devices including Phones, Tablets, and MiFi’s.
• Document internal procedures
• Install, test, and configure new workstations, peripheral equipment, and software
• Provide training to new users
• Maintain inventory of all equipment, software, and software licenses
• Escalate issues in a timely manner to the proper technician
• Verify users and computers are assigned to proper groups
• Perform timely workstation hardware and software upgrades as required
• Travel to other company offices and job sites as needed to support end-users
• Other duties as assigned by supervisor
Qualifications:
Required:
• Ability to work independently and as part of a team.
• Customer service mindset with a focus on user satisfaction
• Excellent problem-solving and communication skills.
• Fundamental understanding of networking, TCP/IP, DNS, DHCP.
• Experience imaging, troubleshooting, and configuration of computers and mobile devices.
• Strong knowledge of Windows, MacOS, iOS, and Android operating systems.
• A minimum of a high school degree is required.
• Customer service or technical support experience beneficial.
Preferred:
• Some college education would be a plus.
Company:
RUDOLPH LIBBE GROUP operates as a specialty contractor. Founded in 1982, the company is headquartered in Walbridge, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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