ZipRecruiter

Log In

2

Entry Level Help Desk Support Jobs in Belleville, IL

CMIT Solutions St. Louis

Be Seen First

Helpdesk Support Technician

Saint Louis, MO · On-site

$19.50 - $26.25/hr

Helpdesk Support Technician You will be the first line of defense for client technical issues ... At least two years of experience working as a help desk or service desk consultant * Proficiency in ...

Artech Information System LLC

Desk side Support

Saint Louis, MO · On-site

$19.50 - $26.25/hr

Desk side Support Representative Distributed Client Services Location St. Louis, MO Duration: 1 Year (with possible extension) JD : Should be able to diagnose and remedy complex Microsoft OS problem ...

USmax Corporation

Jr Helpdesk Specialist

Saint Louis, MO · On-site

$50K - $54K/yr

... supporting the military or Federal Government, with Intelligence Community highly valued. (Relevant military training and experience may be considered in place of traditional commercial help desk ...

CannonDesign

Sr. Service Desk Analyst

Saint Louis, MO · On-site

$20 - $27.25/hr

ABOUT THE ROLE The successful candidate will help administer and manage the technology our ... Beyond end support, responsible for application support, configuration and maintenance of ...

CannonDesign

Sr. Service Desk Analyst

Saint Louis, MO · On-site

$20 - $27.25/hr

ABOUT THE ROLE The successful candidate will help administer and manage the technology our ... Beyond end support, responsible for application support, configuration and maintenance of ...

previous pagenext page

Showing results 21-40

All JobsHelp Desk Support JobsEntry Level Help Desk Support JobsEntry Level Help Desk Support Jobs in Belleville, IL

Entry Level Help Desk Support information

See Belleville, IL salary details

$10

$20

$32

How much do entry level help desk support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for entry level help desk support in Belleville, IL is $20.25, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.40 per hour, depending on experience, location, and employer.

What is an entry level help desk support?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are the key skills and qualifications needed to thrive as an entry level help desk support?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What job categories do people searching Entry Level Help Desk Support jobs in Belleville, IL look for?

The top searched job categories for Entry Level Help Desk Support jobs in Belleville, IL are:

What cities near Belleville, IL are hiring for Entry Level Help Desk Support jobs?

Cities near Belleville, IL with the most Entry Level Help Desk Support job openings:

Entry Level Help Desk Support jobs near you
Infographic showing various Entry Level Help Desk Support job openings in Belleville, IL as of August 2026, with employment types broken down into 58% Full Time, 38% Part Time, and 4% Contract. Highlights an 100% In-person job distribution, with an average salary of $42,112 per year, or $20.2 per hour.

Desktop support specialist with Security Clearance

CEdge Software Consultants

Scott Air Force Base, IL • On-site

Other

Re-posted 22 days ago

Job description

Cedge has an immediate requirement of Helpdesk Specialist at SCOTT AFB,IL. Overall Assignment Description: CEdge has an opportunity for a Intermediate, Helpdesk Support Services Specialist (Tier II), , located in Scott AFB, IL. If you are ready to work alongside World Renowned Technology experts, and carry the skills below, this is the opportunity that will inevitably take your career to unbelievable levels! Clearance Requirements: Secret Clearance .
The contractor shall provide on-site support for SDDC’s OIS NIPRNET and SIPRNET customers.
Help Desk support shall include troubleshooting analysis, diagnosis, and resolution of workstation and peripheral problems IAW approved baseline configurations.
The contractor shall establish and maintain a knowledge database of problem resolutions related to service requests and inquiries by SDDC BDE, BN, and DET Level customers.
The contractor shall provide the Government a copy of the database monthly.
Deliverable: Provide the required Knowledge Database (BDE, BN, and Det Level) identifying the problem and the resolution by the 10th business day of the following month. Needed:
Configuration, maintenance, and troubleshooting of desktop platforms. Workstation upgrades, new workstation imaging/setup/installations, and replacement of workstations and peripherals. The contractor shall perform troubleshooting analysis, diagnosis, and resolution of workstation and peripheral hardware and software problems IAW approved baseline configurations for both NIPRNET and SIPRNET. Required certification : IAT II, CCNA Security, CSA+, GICSP, GSEC, Security+CE, SSCP

Apply