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Entry Level Help Desk Analyst Jobs in Arizona (NOW HIRING)

HonorHealth

Analyst I - Service Desk

Phoenix, AZ · On-site

$20.25 - $27.75/hr

JOB SUMMARY The Service Desk Analyst I answers inbound support calls, work with customers to define and document incident scope, research and troubleshoot issues to achieve first call resolution or ...

IDEALFORCE LLC

Service Desk Analyst (40340)

Phoenix, AZ · On-site

$20.25 - $27.75/hr

Company Description IDEALFORCE has a CONTRACT position available immediately for a Service Desk Analyst to join our customer in Phoenix, AZ . This is an ONSITE position and require in person ...

Kestra Holdings

Senior Help Desk Engineer

Tempe, AZ · On-site

As the Help Desk IT Support Engineer, you will report to manager of the Help Desk. You will provide ... Conduct root cause analysis for recurring incidents and identify opportunities to reduce repeat ...

IDEALFORCE LLC

Help Desk ITS III(35398)

Phoenix, AZ

$20.25 - $27.75/hr

Prepares statistical reports on help desk utilization; Develops and executes test plans (scripts ... Preparing, analyzing and reconciling reports Proficient with Excel, Word, and Access Researching ...

IDEALFORCE LLC

Service Desk Analyst (41908)

Phoenix, AZ · On-site

$20.25 - $27.75/hr

Company Description IDEALFORCE has a part time CONTRACT position available immediately for a Service Desk Analyst to join our customer in Phoenix AZ. This is an ONSITE position. Please find below ...

IDEALFORCE LLC

Service Desk Analyst (38725)

Phoenix, AZ · On-site

$20.25 - $27.75/hr

Company Description IDEALFORCE has a CONTRACT position available immediately for Service Desk Analyst to join our customer in Phoenix, AZ. This is an ONSITE position. Please find below additional ...

IDEALFORCE LLC

Service Desk Analyst (38684)

Phoenix, AZ

$20.25 - $27.75/hr

Company Description IDEALFORCE has a CONTRACT position available immediately for Service Desk Analyst to join our customer in Phoenix, AZ. This is an ONSITE position. Please find below additional ...

TEKsystems

L1 Help Desk Support

Sierra Vista, AZ

$27.53/hr

Description Our team is seeking a qualified help desk Support technicians to support one of the ... Experience Level Entry Level Job Type & Location This is a Contract position based out of Sierra ...

IDEALFORCE LLC

Service Desk Analyst (40896)

Phoenix, AZ

$20.25 - $27.75/hr

Company Description IDEALFORCE has a Contract position available immediately for a Service Desk Analyst to join our customer in Phoenix Arizona. This is an ONSITE position. Contract is expected to go ...

TEKsystems

L1 Help Desk Support

Fort Huachuca, AZ

$27.53/hr

Description Our team is seeking a qualified help desk Support technicians to support one of the ... Experience Level Entry Level Job Type & Location This is a Contract position based out of Sierra ...

IDEALFORCE LLC

Service Desk Analyst (37202)

Phoenix, AZ

$20.25 - $27.75/hr

Company Description IDEALFORCE has a CONTRACT position available immediately for Service Desk Analyst to join our customer in Phoenix Arizona . This is an ONSITE position. Please find below ...

IDEALFORCE LLC

Service Desk Analyst(34981)

Phoenix, AZ · On-site

$20.25 - $27.75/hr

Company Description IDEALFORCE has a Contract-to-Hire position available immediately for a Service Desk Analyst to join our customer in Phoenix Arizona. This is an ONSITE position. Please find below ...

IDEALFORCE LLC

Service Desk Analyst(36357)

Phoenix, AZ

$20.25 - $27.75/hr

Company Description IDEALFORCE has a Contract position available immediately for a Service Desk Analyst to join our customer in Phoenix Arizona. This is an ONSITE position. Please find below ...

Peraton

Help Desk Representative (SCA)

Fort Huachuca, AZ · On-site

$39K - $62K/yr

Responsibilities Peraton is looking for a Help Desk Representative to help our Federal Customer ... use by analysts in troubleshooting * Route tickets in accordance with documented procedures

Peraton

Help Desk Representative (SCA)

Fort Huachuca, AZ · On-site

$39K - $62K/yr

Responsibilities Peraton is looking for a Help Desk Representative to help our Federal Customer ... use by analysts in troubleshooting * Route tickets in accordance with documented procedures

Peraton

Help Desk Representative (SCA)

Fort Huachuca, AZ · On-site

$39K - $62K/yr

Responsibilities Peraton is looking for a Help Desk Representative to help our Federal Customer ... use by analysts in troubleshooting * Route tickets in accordance with documented procedures

IDEALFORCE LLC

Service Desk Analyst II (38724)

Phoenix, AZ · On-site

$20.25 - $27.75/hr

Company Description IDEALFORCE has a Contract-to-Hire position available immediately for Service Desk Analyst II to join our customer in Phoenix, AZ. This is an ONSITE position. Please find below ...

360X Staffing

IT Help Desk

Phoenix, AZ · On-site

$18 - $23/hr

Level 1 Help Desk Support Technician (East Coast Support) Location: Phoenix, AZ (Fully onsite to ... analytics into clear, low-ego, actionable guidance for non-technical users. Attendance Consistency:

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All JobsHelp Desk Analyst JobsEntry Level Help Desk Analyst JobsEntry Level Help Desk Analyst Jobs in Arizona

Entry Level Help Desk Analyst information

See Arizona salary details

$13

$22

$33

How much do entry level help desk analyst jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for entry level help desk analyst in Arizona is $22.45, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $25.10 per hour, depending on experience, location, and employer.

What does an entry level help desk analyst do?

An Entry Level Help Desk Analyst provides technical support to users, helping them troubleshoot and resolve computer, software, and network issues. They typically answer queries via phone, email, or chat, and may assist with tasks such as password resets, software installations, and basic hardware troubleshooting. Their primary goal is to ensure users can work effectively by resolving technical problems quickly and efficiently. This role often serves as a starting point for a career in IT, offering valuable experience in customer service and technical problem-solving.

What are the key skills and qualifications needed to thrive as an entry level help desk analyst, and why are they important?

To thrive as an Entry Level Help Desk Analyst, you need a basic understanding of computer hardware, software troubleshooting, and networking concepts, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and knowledge bases is typically required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for providing timely support, ensuring user satisfaction, and maintaining smooth IT operations.

What are some common challenges an entry level help desk analyst might face in their first year?

Entry Level Help Desk Analysts often encounter challenges such as managing multiple support tickets simultaneously, troubleshooting unfamiliar technical issues, and effectively communicating solutions to users with varying levels of technical knowledge. Adapting to fast-paced environments and learning new software or systems quickly are also common hurdles. However, these challenges provide valuable learning opportunities and help analysts develop problem-solving and customer service skills essential for career advancement.

Can you get an Entry Level Help Desk Analyst job with no experience?

Entry Level Help Desk Analyst positions often do not require prior experience, but candidates typically need basic technical knowledge, good communication skills, and familiarity with common tools like ticketing systems. Employers may consider relevant certifications or coursework as sufficient for entry-level applicants.
More about Entry Level Help Desk Analyst jobs
What are popular job titles related to Entry Level Help Desk Analyst jobs in Arizona? For Entry Level Help Desk Analyst jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk Analyst jobs in Arizona look for? The top searched job categories for Entry Level Help Desk Analyst jobs in Arizona are:
What cities in Arizona are hiring for Entry Level Help Desk Analyst jobs? Cities in Arizona with the most Entry Level Help Desk Analyst job openings:
Entry Level Help Desk Analyst jobs near you
Infographic showing various Entry Level Help Desk Analyst job openings in Arizona as of July 2026, with employment types broken down into 72% Full Time, and 28% Contract. Highlights an 100% In-person job distribution, with an average salary of $46,693 per year, or $22.4 per hour.

Analyst I - Service Desk

HonorHealth

Phoenix, AZ • On-site

$20.25 - $27.75/hr

Other

Posted 10 days ago

HonorHealth rating

7.7

Company rating: 7.7 out of 10

Based on 209 frontline employees who took The Breakroom Quiz

159th of 887 rated healthcare providers

Job description

Primary City/State:

Deer Valley - 2502 W Utopia Rd Phoenix, AZ 85027

Category:

IT Support

Shift:

Day

Department:

IT Customer Service

Monday-Friday, 7am-3:30pm

Great care starts with great people. (Like you.)

At HonorHealth, you'll find something special. From humble beginnings in 1927 to one of Arizona's largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most - caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities:

JOB SUMMARY The Service Desk Analyst I answers inbound support calls, work with customers to define and document incident scope, research and troubleshoot issues to achieve first call resolution or escalate incidents when appropriate.
In addition, the Service Desk Analyst I participates in a support on-call rotation facilitating off-hour work functions in support of incidents, upgrades, patches, and project task fulfillment. ESSENTIAL FUNCTIONS
  • Provides end user application support, defines & documents incident scope, uses critical thinking to analyze problems, identifies root cause, troubleshoots issues to achieve first call resolution or escalate issues when appropriate. Triages and prioritizes incidents, monitors incidents status, takes ownership and follow-ups with other departments to ensure timely issue resolution. Reports for emergency response and perform assigned tasks. Follows up with customers to obtain additional information and ensure incident resolution. Utilizes application tools, assists users with access & provisioning, installs & deploys applications. Documents and submits new content to the knowledgebase.
  • Uses communication skills to listen to, identify & address customer needs while building a relationship and rapport with customers. Builds positive working relationships with team members, managers & all departments. Prioritizes and responds promptly based on severity levels to needs of the customer. Proactively or timely recognizes opportunities for service recovery and acts to resolve issues.
  • Consistently lives out the commitment to the HonorHealth tenets of service excellence as illustrated in daily interactions with staff, faculty, physicians, patients, their families and others outside of HonorHealth: Customer Centered, Service Focused, Quality Driven, Resource Wise, and Growth Oriented. Maintains a professional appearance for both themselves and their work environment.
  • Completes IT Governance & IT project job assignments to ensure achievement of established project milestones.
  • Performs other duties as assigned.
EDUCATION
  • High School Diploma or GED Required
  • Associates or 2 years' work related experience in Computer Science, Information Systems, or a related discipline. Preferred
EXPERIENCE
  • 1 year relevant experience Required
  • 2 years experience in Networking and Active Directory. Experience in a Healthcare environment. Preferred
LICENSE AND CERTIFICATIONS
  • HDI Support Center Analyst, A+, ITIL Foundation Preferred

We're all in for your career.

What HonorHealth employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About HonorHealth

Sourced by ZipRecruiter

HonorHealth is a non-profit, local community healthcare system serving an area of 1.6 million people in the greater Phoenix area. The network encompasses six acute-care hospitals, an extensive medical group, outpatient surgery centers, a cancer care network, clinical research, medical education, a foundation, and community services with approximately 13,100 team members, 3,500 affiliated providers and nearly 700 volunteers. HonorHealth was formed by a merger between Scottsdale Healthcare and John C. Lincoln Health Network. HonorHealth's mission is to improve the health and well-being of those we serve.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Scottsdale, AZ, US

Year founded

2014

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